URGENT - Failed to load ScriptResource.axd

5 posts, 0 answers
  1. Ram
    Ram avatar
    12 posts
    Member since:
    Feb 2012

    Posted 27 Mar 2012 Link to this post

    Hi,
    We are using RadEditor in one our applications. When I click on custom "edit" button, sometimes we can view the Editor in "Edit" mode with the menu bar and sometimes it is appearing in "ReadOnly" mode with no menubar.

    In addition, we are getting below javascript error - 

    Message: Sys.ScriptLoadFailedException: The script 'http://abc.org/ScriptResource.axd?d=PXU5PYVlsSAmomgk0nyvIlpeNELXgOMdbbdJYAToZa-l1-Mo-zC2tLuxv06A5GCYRIZyeeNmQs3jF_UrNmsIcQ--Sbv2GennOczCZb5eaoooq8EGFs3xgieVsU1aNFhv5vwL9A2&t=633819774120000000' failed to load. Check for:
     Inaccessible path.
     Script errors. (IE) Enable 'Display a notification about every script error' under advanced settings.
     Missing call to Sys.Application.notifyScriptLoaded().
    Line: 3311
    Char: 13
    Code: 0
    URI: http://abc.org/ScriptResource.axd?d=lLlZdKFJoJSpNbrIhm1ySYnogN0hQK--8ZYhjumziLsPkqiTRAI1Us0XWe3laPkDOlJwkGyIl4WgTS6msHl4ZFZ2EM3i2BwdB2ez7IRdsGos__UF3s2WcpHLJzlJ0dSpJHE9a6MaYTxNfPwqOCQs7oJ1yWVplRdIP9klyh5ESgT4FImf0&t=63310697697537394
    3

    Could you please provide me the resolution at the earliest??

  2. Ram
    Ram avatar
    12 posts
    Member since:
    Feb 2012

    Posted 28 Mar 2012 Link to this post

    Can anybody please help me? This is an issue with RadEditor and it is affecting many users in our business..
  3. Rumen
    Admin
    Rumen avatar
    14351 posts

    Posted 29 Mar 2012 Link to this post

    Hello,

    This is a web app configuration problem, which is not directly related to Telerik controls and which is most likely caused by an application restart. You can find information about the error in Google along with suggestions how to solve it.

    Our suggestion is to enable the CDN support of RadControls for ASP.NET AJAX and see whether this will solve the issue: CDN Overview, e.g.

    <telerik:RadScriptManager
        ID="RadScriptManager1"   
        runat="server"   
        CdnSettings-TelerikCdn="Enabled">
    </telerik:RadScriptManager>


    All the best,
    Rumen
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  4. Ram
    Ram avatar
    12 posts
    Member since:
    Feb 2012

    Posted 29 Mar 2012 Link to this post

    Hi Rumen,
    This is an intranet application. I don't there is a configuration issue with the application as we can access the website without any issues. Only remote users are getting the below issue. The script failed to download onto remote users computer. Can you please advice any other solutions?
  5. Rumen
    Admin
    Rumen avatar
    14351 posts

    Posted 03 Apr 2012 Link to this post

    Hi,

    I am not sure how your remote users access your web application: using remote desktop, citrix or another tool, but this is definitely a configuration problem, which is not directly related to RadControls. My suggestion is to try to register a custom local CDN server as explained in this article: Custom CDN provider.

    Best regards,
    Rumen
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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