Hi,
We are using RadEditor in one our applications. When I click on custom "edit" button, sometimes we can view the Editor in "Edit" mode with the menu bar and sometimes it is appearing in "ReadOnly" mode with no menubar.
In addition, we are getting below javascript error -
Message: Sys.ScriptLoadFailedException: The script 'http://abc.org/ScriptResource.axd?d=PXU5PYVlsSAmomgk0nyvIlpeNELXgOMdbbdJYAToZa-l1-Mo-zC2tLuxv06A5GCYRIZyeeNmQs3jF_UrNmsIcQ--Sbv2GennOczCZb5eaoooq8EGFs3xgieVsU1aNFhv5vwL9A2&t=633819774120000000' failed to load. Check for:
Inaccessible path.
Script errors. (IE) Enable 'Display a notification about every script error' under advanced settings.
Missing call to Sys.Application.notifyScriptLoaded().
Line: 3311
Char: 13
Code: 0
URI: http://abc.org/ScriptResource.axd?d=lLlZdKFJoJSpNbrIhm1ySYnogN0hQK--8ZYhjumziLsPkqiTRAI1Us0XWe3laPkDOlJwkGyIl4WgTS6msHl4ZFZ2EM3i2BwdB2ez7IRdsGos__UF3s2WcpHLJzlJ0dSpJHE9a6MaYTxNfPwqOCQs7oJ1yWVplRdIP9klyh5ESgT4FImf0&t=633106976975373943
Could you please provide me the resolution at the earliest??
We are using RadEditor in one our applications. When I click on custom "edit" button, sometimes we can view the Editor in "Edit" mode with the menu bar and sometimes it is appearing in "ReadOnly" mode with no menubar.
In addition, we are getting below javascript error -
Message: Sys.ScriptLoadFailedException: The script 'http://abc.org/ScriptResource.axd?d=PXU5PYVlsSAmomgk0nyvIlpeNELXgOMdbbdJYAToZa-l1-Mo-zC2tLuxv06A5GCYRIZyeeNmQs3jF_UrNmsIcQ--Sbv2GennOczCZb5eaoooq8EGFs3xgieVsU1aNFhv5vwL9A2&t=633819774120000000' failed to load. Check for:
Inaccessible path.
Script errors. (IE) Enable 'Display a notification about every script error' under advanced settings.
Missing call to Sys.Application.notifyScriptLoaded().
Line: 3311
Char: 13
Code: 0
URI: http://abc.org/ScriptResource.axd?d=lLlZdKFJoJSpNbrIhm1ySYnogN0hQK--8ZYhjumziLsPkqiTRAI1Us0XWe3laPkDOlJwkGyIl4WgTS6msHl4ZFZ2EM3i2BwdB2ez7IRdsGos__UF3s2WcpHLJzlJ0dSpJHE9a6MaYTxNfPwqOCQs7oJ1yWVplRdIP9klyh5ESgT4FImf0&t=633106976975373943
Could you please provide me the resolution at the earliest??
4 Answers, 1 is accepted
0
Ram
Top achievements
Rank 1
Rank 1
answered on 28 Mar 2012, 07:40 AM
Can anybody please help me? This is an issue with RadEditor and it is affecting many users in our business..
0
Hello,
This is a web app configuration problem, which is not directly related to Telerik controls and which is most likely caused by an application restart. You can find information about the error in Google along with suggestions how to solve it.
Our suggestion is to enable the CDN support of RadControls for ASP.NET AJAX and see whether this will solve the issue: CDN Overview, e.g.
All the best,
Rumen
the Telerik team
This is a web app configuration problem, which is not directly related to Telerik controls and which is most likely caused by an application restart. You can find information about the error in Google along with suggestions how to solve it.
Our suggestion is to enable the CDN support of RadControls for ASP.NET AJAX and see whether this will solve the issue: CDN Overview, e.g.
<telerik:RadScriptManager ID="RadScriptManager1" runat="server" CdnSettings-TelerikCdn="Enabled"></telerik:RadScriptManager>All the best,
Rumen
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
0
Ram
Top achievements
Rank 1
Rank 1
answered on 30 Mar 2012, 01:46 AM
Hi Rumen,
This is an intranet application. I don't there is a configuration issue with the application as we can access the website without any issues. Only remote users are getting the below issue. The script failed to download onto remote users computer. Can you please advice any other solutions?
This is an intranet application. I don't there is a configuration issue with the application as we can access the website without any issues. Only remote users are getting the below issue. The script failed to download onto remote users computer. Can you please advice any other solutions?
0
Hi,
I am not sure how your remote users access your web application: using remote desktop, citrix or another tool, but this is definitely a configuration problem, which is not directly related to RadControls. My suggestion is to try to register a custom local CDN server as explained in this article: Custom CDN provider.
Best regards,
Rumen
the Telerik team
I am not sure how your remote users access your web application: using remote desktop, citrix or another tool, but this is definitely a configuration problem, which is not directly related to RadControls. My suggestion is to try to register a custom local CDN server as explained in this article: Custom CDN provider.
Best regards,
Rumen
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.