upload is not completing

[sathish venkat]

hi telerik,

      i am using asyncUpload control to upload images
after selected my image ,the above progress is rotating continuously i am not able to find what happening in behind
the on file uploaded event also not fiering

<

 

telerik:RadAsyncUpload runat="server"  ID="RadAsyncUpload1" OnFileUploaded="RadAsyncUpload1_FileUploaded">

 

 

</telerik:RadAsyncUpload>

  

 

[Lenny_shp]

That happens when the user does not have write permission to \[your app directory]\App_Data\RadUploadTemp folder.

To experiment give Everyone NTFS write access on the above folder.

[BalaVikram]

But this cannot be done on a hosting server correct ???

[T. Tsonev]

Hi Bala,

Thank you, Leonid - that's a valid troubleshooting approach.

The IIS worker process usually has permissions to write to App_Data. That's why we've chosen it to keep the temporary files there in the first place.

You should check if the RadAsyncUpload handler is registered correctly by accessing
http://<application root>/Telerik.Web.UI.WebResource.axd

This request should return an empty page and no error.

Another suggestion is to disable Flash in the browser (for example by using IEs Safe Mode or by using the Tools/Add-ons/Plugins dialog in FF) and retry the upload. You should be then able to inspect the actual upload request using Fiddler or Firebug.

The Flash module doesn't provide full information about failed requests and this is something that we're looking forward to improve.

Sincerely yours,
Tsvetomir Tsonev
the Telerik team

[BalaVikram]

Thanks for the help. But the issue was the DLL. Telerik has given a new DLL. The latest build DLL helped us upload. one more issue was we had to set the Temp folder path and the target folder in PREINIT

[Maria]

I am also having this problem and have not been able to solve it. I checked the Telerik.Web.UI.WebResource.axd and seems to be working correctly. I checked permissions and seem correct too. Any other ideas?

[Genady Sergeev]

Hi Maria,

Which version of the controls do you use? I suggest that you open a support ticket and explain the nature of the problem that you experience there. Also, a sample project that demonstrates the problem will be of great use. Thank you.


All the best,
Genady Sergeev
the Telerik team