upload is not completing

7 posts, 0 answers
  1. sathish venkat
    sathish venkat avatar
    27 posts
    Member since:
    Feb 2010

    Posted 29 Jul 2010 Link to this post

    hi telerik,

          i am using asyncUpload control to upload images
    after selected my image ,the above progress is rotating continuously i am not able to find what happening in behind
    the on file uploaded event also not fiering

    <

     

    telerik:RadAsyncUpload runat="server"  ID="RadAsyncUpload1" OnFileUploaded="RadAsyncUpload1_FileUploaded">

     

     

    </telerik:RadAsyncUpload>

      

     

  2. Lenny_shp
    Lenny_shp avatar
    343 posts
    Member since:
    Jul 2006

    Posted 29 Jul 2010 Link to this post

    That happens when the user does not have write permission to \[your app directory]\App_Data\RadUploadTemp folder.

    To experiment give Everyone NTFS write access on the above folder.

  3. BalaVikram
    BalaVikram avatar
    16 posts
    Member since:
    Sep 2007

    Posted 29 Jul 2010 Link to this post

    But this cannot be done on a hosting server correct ???
  4. T. Tsonev
    Admin
    T. Tsonev avatar
    2831 posts

    Posted 04 Aug 2010 Link to this post

    Hi Bala,

    Thank you, Leonid - that's a valid troubleshooting approach.

    The IIS worker process usually has permissions to write to App_Data. That's why we've chosen it to keep the temporary files there in the first place.

    You should check if the RadAsyncUpload handler is registered correctly by accessing
    http://<application root>/Telerik.Web.UI.WebResource.axd

    This request should return an empty page and no error.

    Another suggestion is to disable Flash in the browser (for example by using IEs Safe Mode or by using the Tools/Add-ons/Plugins dialog in FF) and retry the upload. You should be then able to inspect the actual upload request using Fiddler or Firebug.

    The Flash module doesn't provide full information about failed requests and this is something that we're looking forward to improve.

    Sincerely yours,
    Tsvetomir Tsonev
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  5. BalaVikram
    BalaVikram avatar
    16 posts
    Member since:
    Sep 2007

    Posted 04 Aug 2010 Link to this post

    Thanks for the help. But the issue was the DLL. Telerik has given a new DLL. The latest build DLL helped us upload. one more issue was we had to set the Temp folder path and the target folder in PREINIT
  6. Maria
    Maria avatar
    6 posts
    Member since:
    Sep 2010

    Posted 04 Oct 2010 Link to this post

    I am also having this problem and have not been able to solve it. I checked the Telerik.Web.UI.WebResource.axd and seems to be working correctly. I checked permissions and seem correct too. Any other ideas?
  7. Genady Sergeev
    Admin
    Genady Sergeev avatar
    1600 posts

    Posted 06 Oct 2010 Link to this post

    Hi Maria,

    Which version of the controls do you use? I suggest that you open a support ticket and explain the nature of the problem that you experience there. Also, a sample project that demonstrates the problem will be of great use. Thank you.


    All the best,
    Genady Sergeev
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
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