Unable to install Telerik WPF

2 posts, 0 answers
  1. Henrique
    Henrique avatar
    2 posts
    Member since:
    Mar 2012

    Posted 08 Mar 2012 Link to this post

    Hi All,

    When I try to install Telerik WPF trial version I am getting this error:
    unable to find a version of the runtime to run this application

    I am Win XP professional, 32bits
    I already have .Net framework 4.0 installed

  2. Chavdar Dimitrov
    Chavdar Dimitrov avatar
    104 posts

    Posted 09 Mar 2012 Link to this post

    Hi Henrique,

    Thanks for writing.

    It will be very helpful if you send us the log file from the installation, so that we can examine the problem in detail. You can generate the full log file using the following steps:
    1. Open the Command Prompt;
    2. Navigate to the folder where the msi installation package;
    3. Run the following command: msiexec /i [InstallerFileName] /limev Installation.log;
    4. Run the installation and wait for it to fail;
    5. Log file will be generated in the same location as the msi package;

    Looking forward to your reply.

    Best regards,
    the Telerik team
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