Unable to install install Telerik ASP.NET AJAX VSExtensions on VS2017 (15.9.5)

[Ashish]

I have VS 2013 and 2017 installed on my machine.  While installing the extension from Visual Studio's "Extensions & Updates," it did not work.  The log indicated that it did not like Version 2013.  Then, I downloaded the vsix file from Visual Studio market place, and tried to install it manually only on the VS2017 using the following command:

C:\Program Files (x86)\Microsoft Visual Studio\2017\Professional\Common7\IDE>VSIXInstaller.exe /skuName:Pro /skuVersion:15.0 c:\temp\Telerik.Web.UI.VSPackage.vsix

It failed with, "This extension is not installable on any currently installed products."

The exact version of Visual Studio 2017 is 15.9.5.

I would appreciate the help.

Thanks.

[Vesko]

Hello Ashish,

I suggest that you double click Telerik.Web.UI.VSPackage.vsix to launch VSIXInstaller which will let you choose among all the supported Visual Studio versions on your machine. If that doesn't work, please, send us the log files to take a deeper look.


Regards,
Vesko
Progress Telerik

[Ashish]

Hello Vesko,

Please see log below, when I clicked on Telerik.Web.UI.VSPackage.vsix directly.

It seems it attempted to install the extension VS2013 version first, failed, and stopped.

Thanks.

Ashish

1/17/2019 9:03:28 AM - Microsoft VSIX Installer
1/17/2019 9:03:28 AM - -------------------------------------------
1/17/2019 9:03:28 AM - Initializing Install...
1/17/2019 9:03:28 AM - Extension Details...
1/17/2019 9:03:28 AM -  Identifier      : 057d8865-d4bb-46e8-b71e-e24fed08f4b9
1/17/2019 9:03:28 AM -  Name            : Telerik ASP.NET AJAX VSExtensions
1/17/2019 9:03:28 AM -  Author          : TelerikInc
1/17/2019 9:03:28 AM -  Version         : 2019.1.116.1
1/17/2019 9:03:28 AM -  Description     : Progress® Telerik® UI for ASP.NET AJAX Visual Studio extensions
1/17/2019 9:03:28 AM -  Locale          : en-US
1/17/2019 9:03:28 AM -  MoreInfoURL     : https://marketplace.visualstudio.com/items?itemName=TelerikInc.TelerikASPNETAJAXVSExtensions
1/17/2019 9:03:28 AM -  InstalledByMSI  : False
1/17/2019 9:03:28 AM -  SupportedFrameworkVersionRange : [4.0,)
1/17/2019 9:03:28 AM -
1/17/2019 9:03:29 AM -  SignedBy        : Progress Software Corporation
1/17/2019 9:03:29 AM -  Certificate Info : [Subject]
  CN=Progress Software Corporation, O=Progress Software Corporation, L=Bedford, S=Massachusetts, C=US

[Issuer]
  CN=Symantec Class 3 SHA256 Code Signing CA, OU=Symantec Trust Network, O=Symantec Corporation, C=US

[Serial Number]
  6B24230A1F4158A8A8B9ECC7A54963D8

[Not Before]
  1/2/2019 7:00:00 PM

[Not After]
  1/16/2020 6:59:59 PM

[Thumbprint]
  3B69B6E1A7772F29DE05E98A278F06BA397F2B32

1/17/2019 9:03:29 AM -  Supported Products :
1/17/2019 9:03:29 AM -      Microsoft.VisualStudio.Pro
1/17/2019 9:03:29 AM -          Version : [14.0,17.0)
1/17/2019 9:03:29 AM -
1/17/2019 9:03:29 AM -  References      :
1/17/2019 9:03:29 AM -      -------------------------------------------------------
1/17/2019 9:03:29 AM -      Identifier   : Microsoft.VisualStudio.MPF
1/17/2019 9:03:29 AM -      Name         : Visual Studio MPF
1/17/2019 9:03:29 AM -      Version      : [11.0,)
1/17/2019 9:03:29 AM -      MoreInfoURL  :
1/17/2019 9:03:29 AM -      Nested       : No
1/17/2019 9:03:29 AM -
1/17/2019 9:03:29 AM -      -------------------------------------------------------
1/17/2019 9:03:29 AM -      Identifier   : d4f5086c-54b9-4b07-bd22-af72d5b9228f
1/17/2019 9:03:29 AM -      Name         : Telerik.CommonPackage
1/17/2019 9:03:29 AM -      Version      :
1/17/2019 9:03:29 AM -      MoreInfoURL  :
1/17/2019 9:03:29 AM -      Nested       : Yes
1/17/2019 9:03:29 AM -
1/17/2019 9:03:29 AM -      -------------------------------------------------------
1/17/2019 9:03:29 AM -      Identifier   : 94c35263-71d0-4f81-886e-c1e23ea9c837
1/17/2019 9:03:29 AM -      Name         : Telerik UserSettings VSExtensions
1/17/2019 9:03:29 AM -      Version      :
1/17/2019 9:03:29 AM -      MoreInfoURL  :
1/17/2019 9:03:29 AM -      Nested       : Yes
1/17/2019 9:03:29 AM -
1/17/2019 9:03:29 AM -
1/17/2019 9:03:29 AM - Searching for applicable products...
1/17/2019 9:03:29 AM - Found installed product - Microsoft Visual Studio Premium 2013
1/17/2019 9:03:29 AM - Found installed product - Microsoft Visual Studio Professional 2013
1/17/2019 9:03:29 AM - Found installed product - Microsoft Visual Studio 2013 Shell (Integrated)
1/17/2019 9:03:29 AM - Found installed product - Global Location
1/17/2019 9:03:29 AM - Found installed product - ssms
1/17/2019 9:03:29 AM - VSIXInstaller.NoApplicableSKUsException: This extension is not installable on any currently installed products.
   at VSIXInstaller.App.InitializeInstall()
   at System.Threading.Tasks.Task.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()

 

[Vesko]

Hello Ashish,

Thank you very much for the log. It seems that the VSIX Installer is not able to identify a proper Visual Studio instance. We have observations that this happens when your Visual Studio instance is corrupted. So my advise is to repair it using the dedicated MS tool and give it another try. Here is how:

1. Launch Visual Studio 2017.
2. * Launch Tools -> Get Tools and Features...
3. Close the Modify window.
4. Click on More -> Repair.
5. Click on OK.

* Note than the Visual Studio Installer may need to be updated which will take a few minutes.

Regards,
Vesko
Progress Telerik