Trying to use RadEditor but getting error after publishing

[Brad McBride]

I am using the RadEditor control in an ASP.Net application that I am developing on my PC and it is working exactly as I expect it to. However, when I publish the project, I am getting the following error.

the RadControls folder was not found

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: Telerik.WebControls.RadEditorUtils.RadControlsDirNotFoundException: the RadControls folder was not found

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[RadControlsDirNotFoundException: the RadControls folder was not found] Telerik.WebControls.RadEditor.CheckRadControlsExistance() +148 Telerik.WebControls.RadEditorRenderer.Render() +17 Telerik.WebControls.RadEditor.Render(HtmlTextWriter output) +126 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +27 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +99 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +134 System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +19 System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer) +163 System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) +32 System.Web.UI.HtmlControls.HtmlForm.Render(HtmlTextWriter output) +51 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +27 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +99 System.Web.UI.HtmlControls.HtmlForm.RenderControl(HtmlTextWriter writer) +40 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +134 System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +19 System.Web.UI.Page.Render(HtmlTextWriter writer) +29 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +27 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +99 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1266

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Version Information: Microsoft .NET Framework Version:2.0.50727.3615; ASP.NET Version:2.0.50727.3614

I have searched the forums and the online documentation and I can't seem to find anything useful in helping me figure out how to troubleshoot this error. Additionally, the documentation for how to deploy the Rad Controls is either not complete or it's not working on my system. How do I go about installing the Rad Controls on my web server so that I can test the application on an environment where my client will also be able to see it?

[Rumen]

Hi Brad,

Please review the following help article that describes how to resolve the problem:
http://www.telerik.com/help/aspnet/editor/radcontrolsfoldernotfounderror.html

This article is taken from the help of RadEditor for ASP.NET. You will find deploying instructions in the Installation and deployment section of the documentation.

Kind regards,
Rumen
the Telerik team