Hi, I am using various telerik components which are working fine. If the server goes down and someone still has the web application open and they click on something that will cause a callback, you will get the following error
Data not loaded: Object doesn't support this property or method
this is easy to trap in Firefox (using window.onerror) but it does not work in IE, whats the best way of dealing with this as "Data not loaded: Object doesn't support this property or method" does not mean anything to an end user.
thanks
Data not loaded: Object doesn't support this property or method
this is easy to trap in Firefox (using window.onerror) but it does not work in IE, whats the best way of dealing with this as "Data not loaded: Object doesn't support this property or method" does not mean anything to an end user.
thanks
5 Answers, 1 is accepted
0
Hi Toby,
Please revise the following kb article:
http://support.microsoft.com/kb/308260
Kind regards,
Maria Ilieva
the Telerik team
Please revise the following kb article:
http://support.microsoft.com/kb/308260
Kind regards,
Maria Ilieva
the Telerik team
Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.
0

Toby
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answered on 02 Feb 2011, 05:15 PM
I don't think you've really read my question, Im aware that you can stop IE from displaying the errors. We develop an application thats is released to external companies so we cannot ask them to change there IE settings.
In Firefox you can trap these errors (as detailed in my first question) I just want to know if you can trap them in IE using code (NOT by changing browser settings)
thanks
Toby
In Firefox you can trap these errors (as detailed in my first question) I just want to know if you can trap them in IE using code (NOT by changing browser settings)
thanks
Toby
0
Hi Toby,
Regards,
Maria Ilieva
the Telerik team
Could you please let me know what RadControls are you using on the page and which one of them exactly is causing the issue? Thus we could provide possible coding way for handling this error or even better prevent it.
Regards,
Maria Ilieva
the Telerik team
Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.
0

Toby
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answered on 09 Mar 2011, 12:25 PM
any of your components receiving there data from a webservice reproduce it, all you have to do is have it running though the asp.net development server and then stop this server, you will then see the "Data not loaded: Object doesn't support this property or method" errors in the browser (which can be trapped in firefox - just not in IE)
cheers
cheers
0
Hello Toby,
Regards,
Maria Ilieva
the Telerik team
Note that the way you need to handle the mentioned JavaScript error is not a case which is directly related to our RadControls and it is out of our scope. This is browser related issue which is IE specific.
Regards,
Maria Ilieva
the Telerik team
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