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ToolTip opens on wrong event

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ToolTip

This is a migrated thread and some comments may be shown as answers.

Officialboss asked on 11 Mar 2009, 09:35 PM

I have a hierarchy grid in a user control.

The User control is dynamically loaded onto a page which has an Image and a ToolTip attached to the Image as such.

When I hover over the header of my Telerik Grid, sort is allowed, the ToolTip pops up.
How can I prevent the tooltip from popping on the hover of any other element on the page and it should only popup when I hover on my Image.

Thanks

I am using IE6.

    
            protected void Page_Load(object sender, EventArgs e) 
        
            { 
        
                imgImage1.Visible = true;

                imgImage1.Attributes.Add("onmouseover", "showToolTip(this," + id + ");return true;"); 
        
            }

    
            function showToolTip(element) 
        
            {     
        
               var tooltipManager = $find("<%= RadToolTipManager1.ClientID %>"); 
        
               if (!tooltipManager) return; 
        
               var tooltip = tooltipManager.getToolTipByElement(element); 
        
               if (!tooltip) 
        
               { 
        
                   tooltip = tooltipManager.createToolTip(element); 
        
                   tooltip.set_value(arguments[1].toString()); 
        
               }                                                                                                      
        
               tooltip.show(); 
        
            }

    
            <telerik:RadToolTipManager ID="RadToolTipManager1" runat="server" Position="TopLeft" 
        
                Skin="Web20" Style="font-size: 18px; text-align: center; font-family: Arial; margin-right:50px;" Animation="Slide"> 
        
                <WebServiceSettings Path="MyWebService.asmx" Method="MyMethod" /> 
        
            </telerik:RadToolTipManager>

    
                <div style="height:94%;z-index:100001;"> 
        
                <div style="position:fixed; float: right;"> 
        
                <asp:Image runat="server" ID="imgImage1" ImageUrl="~/Images/Icons/folder_1.png" Visible="false" /> 
        
                </div> 
        
                </div>

2 Answers, 1 is accepted

answered on 16 Mar 2009, 10:47 AM

Hi Howard,

I am not aware of such problem when using the RadToolTip in the mentioned scenario and I cannot tell what the reason could be until I examine and analyze the problem locally. Would you please isolate the problem and prepare a sample, fully runnable demo project (use Northwind or a fake datasource for the grid), open a new support ticket and send it to us? Please, also provide a few screenshots along with detailed reproduction steps and explanations of the actual and the desired behavior. Once we receive this, we will research the particular setup locally and we will do our best to help.

Regards,
Svetlina
the Telerik team

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