ToolTip Modal Problem

[Torben Frølund]

Hello!

I have discovered a problem with the ToolTip control when it is used in modal mode. If a user click on the page when the modal layer is displayed, the layer will not unload againg unless you reload the page.

The problem also present on the demo site: http://www.telerik.com/DEMOS/ASPNET/Prometheus/ToolTip/Examples/Modality/DefaultCS.aspx

Hope that someone has a solution. Thanks in advance!

[Tervel]

Hi Michael,

We were able to reproduce the issue. It occurs as a result of "miscommunication" between the "modality" module and the tooltip controler module tracking mouse clicks outside of the tooltip.

We fixed the problem in our internal build, and it will appear in the next service pack. As a temporary workaround we suggest pasting the following client script on your page above the RadToolTip declaration:

<script>

    Telerik.Web.UI.RadToolTipControllerClass.prototype._hideOnBodyClick = function(e)
    {

        var wasHidden = false;
        if (this._activeToolTip != null && !this._activeToolTip.isModal())
        {
           //We need to check whether the element that initiated the click is a child of the tooltip
           var tooltip = this._activeToolTip;
           if (tooltip._isMouseOverElement(e, tooltip._tableElement)) return;
           //Else make a request ot the tooltip to hide
           wasHidden = this._activeToolTip.hide(true);
        }

        if (wasHidden) this._activeToolTip = null;
    };

<script>


Best regards,
Tervel
the Telerik team

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