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Tooltip doesn't work in gridevent

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ToolTip
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Silvio Silva Junior
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Silvio Silva Junior asked on 22 Apr 2010, 02:36 PM
Hello guys.

I have a tooltip in my page, and, when I call its, this doesn't work.

Example:

RadGrid_InsertCommand(object source, GridCommandEventArgs e) 
   RadTooltip.show(); 

What's wrong?

Regards.

Eduardo.

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Princy
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answered on 23 Apr 2010, 12:32 PM
Hi,

Your code should work in normal case. I guess you have ajaxified the RadGrid and thereby the ToolTip is not showing in grid event. If so set the AjaxUpdatedControl ControlID to ToolTip's ID and see whether it is working.

 
       <telerik:RadAjaxManager ID="RadAjaxManager1" runat="server"
            <AjaxSettings> 
                <telerik:AjaxSetting AjaxControlID="RadGrid1"
                    <UpdatedControls> 
                        <telerik:AjaxUpdatedControl ControlID="RadGrid1" /> 
                         <telerik:AjaxUpdatedControl ControlID="ToolTip1" /> 
                    </UpdatedControls> 
                </telerik:AjaxSetting> 
            </AjaxSettings> 
        </telerik:RadAjaxManager> 


Could you provide some more information about your scenario if this does not help?

Regards
Princy.
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Silvio Silva Junior
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answered on 23 Apr 2010, 02:52 PM
Hello Princy, and thanks for your help bro.

My scenario is:

Master --> Grid Page

My RadAjaxManager is in Master and my Grid and tooltip, in grid page.

I have a method for call the tooltip, and it works fine when I call out of the grid event.

Your last answer doesn't work for me Princy.

What I want is to use the tooltip to notify the user after an event like: Successfully update, Successfully delete, Successfully insert, etc.

Best regards.

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Svetlina Anati
Telerik team
answered on 27 Apr 2010, 03:22 PM
Hello Silvio,

I am afraid that the provided information is not enough to completely understand the problem. Would you please share the markup of the tooltip declaration here and I will try to built up a test demo based on it? It will be best if you prepare  a very simple page (no need for database, just a fake programmatic datasource) and post all its source code here or open a new support ticket and send a working demo there - this will ensure the fastest and most accurate resolution of the issue.


Sincerely yours,
Svetlina
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ToolTip
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Silvio Silva Junior
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Princy
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Silvio Silva Junior
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Svetlina Anati
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