ToolTip Disappears

2 posts, 0 answers
  1. bill
    bill avatar
    31 posts
    Member since:
    Sep 2007

    Posted 28 Jun 2010 Link to this post

    hello,
     trying to get you tooltip + calendar demo to work. i have everything working correctly aside from the toolTip display. It goes through its brief loading screen and then disappears without ever showing any of its content.

    *page is referencing a nested master page that contains a ajaxscript manager not a radscript manager

    page hosting calendar
    <%@ Page Language="C#" AutoEventWireup="true"  MasterPageFile="~/Default.Master" CodeBehind="Events.aspx.cs" Inherits="MemberPortal.UI.Web.Site.Events" %> 
    <%@ Register Assembly="Telerik.Web.UI" Namespace="Telerik.Web.UI" TagPrefix="telerik" %> 
    <asp:Content ContentPlaceHolderID="ContentPlaceHolder1" ID="ContentPlaceHolder1" runat="server">  
     
                <style type="text/css">  
                    .style1  
                    {  
                        width: 80%;  
                    }  
                    .style2  
                    {  
                        width: 128px;  
                        height: 128px;  
                    }  
                    .style3  
                    {  
                        width: 146px;  
                    }  
                    .style4  
                    {  
                        font-family: Calibri;  
                        font-size: medium;  
                        color: #C0C0C0;  
                        border-left-color: #A0A0A0;  
                        border-right-color: #C0C0C0;  
                        border-top-color: #A0A0A0;  
                        border-bottom-color: #C0C0C0;  
                    }  
                    .Event  
            {  
                _ackground: #DFEEFF none repeat scroll 0 0;  
                background: #DFEEFF url(./Images/Appointment.png) center no-repeat;  
                border-color: #F6FAFF -moz-use-text-color #A7C0DF;  
                border-style: solid none;  
                border-width: 1px 0;  
            }  
                </style> 
                <table align="center" width="100%">  
                    <tr> 
                        <td> 
                            &nbsp;  
                        </td> 
                    </tr> 
                    <tr> 
                        <td> 
                           <telerik:RadCalendar Skin="Hay" ID="RadCalendar1" Width="400" Height="300"    
                        runat="server" OnDayRender="RadCalendar1_DayRender" > 
                    </telerik:RadCalendar> 
                    <telerik:RadToolTipManager Width="220px" Height="300px" RelativeTo="Element" ID="RadToolTipManager1" 
                        runat="server" OffsetX="15" Position="MiddleRight" ShowDelay="0" OnAjaxUpdate="RadToolTipmanager1_AjaxUpdate" 
                        Skin="Hay">  
                    </telerik:RadToolTipManager> 
                        </td> 
                    </tr> 
                    <tr> 
                        <td> 
                             
                        </td> 
                    </tr> 
                </table> 
     
         
    </asp:Content> 
     

    page host calendar code behind
    using System;  
    using System.Collections.Generic;  
    using System.Linq;  
    using System.Web;  
    using System.Web.UI;  
    using System.Web.UI.WebControls;  
    using Telerik.Web.UI;  
     
    using System.IO;  
    using System.Data.SqlClient;  
    using System.Configuration;  
    using Tegrit.MemberPortal.UI.Web.Site.Views;  
     
    namespace MemberPortal.UI.Web.Site  
    {  
        public partial class Events : System.Web.UI.Page  
        {  
            protected void Page_Load(object sender, EventArgs e)  
            {  
                if (!Page.IsPostBack)  
                {  
                    List<EventInformationModel> events = new List<EventInformationModel>();  
                    MockService service = new MockService();  
                    events = service.GetEvents();  
                    Session["Events"] = events;  
                }  
            }  
     
            protected void RadCalendar1_DayRender(object sender, Telerik.Web.UI.Calendar.DayRenderEventArgs e)  
            {  
                int ID = IsDayRegisteredForTooltip(e.Day.Date);  
                if (ID != -1)  
                {  
                    TableCell cell = e.Cell;  
                    cell.CssClass = "Event";  
                    cell.Attributes.Add("id", "Calendar1_" + ID.ToString());  
                    RadToolTipManager1.TargetControls.Add(e.Cell.Attributes["id"], ID.ToString().Substring(ID.ToString().IndexOf('_') + 1), true);  
                }  
            }  
     
            private int IsDayRegisteredForTooltip(DateTime date)  
            {  
                List<EventInformationModel> events = (List<EventInformationModel>)Session["Events"];  
                List<EventInformationModel> m = (from e in events  
                                                 where e.Date == date  
                                                 select e).ToList<EventInformationModel>();  
                    if (m.Count > 0)  
                    {  
                        return int.Parse(m[0].eventID.ToString());  
                    }  
     
                return -1;  
     
                }  
     
            private EventInformationModel GetEventByID(int id)  
            {  
               List<EventInformationModel> events = (List<EventInformationModel>)Session["Events"];  
     
               EventInformationModel m = (from e in events  
                                                where e.eventID == id  
                                                select e).Single<EventInformationModel>();  
               return m;  
            }  
     
            protected void RadToolTipmanager1_AjaxUpdate(object sender, ToolTipUpdateEventArgs e)  
            {  
                EventDetailsView details = (EventDetailsView)this.LoadControl("views/EventDetailsView.ascx");  
                int eventID = int.Parse(e.Value);  
                details.EventDetail = GetEventByID(eventID);  
                e.UpdatePanel.ContentTemplateContainer.Controls.Add(details);  
            }  
        }  
    } 

    user control for tooltip display
    <%@ Control Language="C#" AutoEventWireup="true" CodeBehind="EventDetailsView.ascx.cs" Inherits="MemberPortal.UI.Web.Site.Views.EventDetailsView" %> 
    <style type="text/css">  
        .style1  
        {  
            width: 200px;  
            height: 118px;  
        }  
    </style> 
    <table id="Table1"  border="0" cellpadding="2" 
        cellspacing="0">  
        <tr> 
            <td style="text-align: center;" class="style1">  
     
                  
                        Name:  
                        <asp:Label ID="lblName"  runat="server" Text='<%# Bind("Name") %>'></asp:Label><br /> 
                        Start:  
                        <asp:Label ID="lblStartTime"  runat="server" Text='<%# Bind("StartTime") %>'></asp:Label><br /> 
                        End:  
                        <asp:Label ID="lblStartTime2" runat="server" Text='<%# Bind("StartTime") %>'></asp:Label><br /> 
                        Person to meet with:  
                        <asp:Label ID="lblEndTime"  runat="server" Text='<%# Bind("EndTime") %>'></asp:Label><br /> 
                        <br /> 
     
            </td> 
        </tr> 
    </table> 

    page hosting tooltip dispaly code behind
    using System;  
    using System.Collections.Generic;  
    using System.Linq;  
    using System.Web;  
    using System.Web.UI;  
    using System.Web.UI.WebControls;  
    using MemberPortal.UI.DataTransferObjects.ContentManagement;  
     
    namespace MemberPortal.UI.Web.Site.Views  
    {  
        public partial class EventDetailsView : System.Web.UI.UserControl  
        {  
            private EventInformationModel eventDetail;  
     
            public EventInformationModel EventDetail  
            {  
                get { return eventDetail; }  
                set { eventDetail = value; }  
            }  
     
     
            protected void Page_Load(object sender, EventArgs e)  
            {  
                lblEndTime.Text = eventDetail.EndTime;  
                lblName.Text = eventDetail.Name;  
                lblStartTime.Text = eventDetail.StartTime;  
                  
            }  
        }  
    } 
  3. Svetlina Anati
    Admin
    Svetlina Anati avatar
    2795 posts

    Posted 01 Jul 2010 Link to this post

    Hi bill,

    Your code seems to be correct and the only thing I can assume that might be causing the problem you report is that you have ajaxified the RadCalendar and the RadToolTipManager. If so, note that the RadToolTipManager uses internally AJAX if used with LOAD functionality and thus you probably get nested update panels as a result.

    To test my assumption, please remove all the AJAX settings from your page and check whether the issue persists. If it disappears, the assumption is correct and what you should do is to replace the AJAX settings with standard update panels with UpdateMode="Conditional" - this will prevent the outermost update panel from update when the tooltip is being shown. More information about nested update panels is available below:

    http://geekswithblogs.net/ranganh/archive/2007/05/16/112525.aspx

    In case my assumption is not correct or you need further assistance, please prepare a sample, fully runnable reproduction demo, open a new support ticket and send it to me along with detailed explanations of the reproduction steps and I will do my best to help.

     



    All the best,
    Svetlina
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
Back to Top