Tooltip behind Dropdownboxes in Moss

[Falk]

Hi,

I'm using RadControls 2008.1 619 in an Moss Environmet. I added a Tooltip to the CreateWebPage.aspx. It worksfine in IE 7, but in IE 6 dropdownboxes are in front of the tooltip. What can I do to get the tooltip in front of the dropdownboxes?

Thanks for helping!

Best regards

Falk

[Svetlina Anati]

Hi Falk,

In IE6 this problem when using SELECT elements and the dropdown is rendered as such. The workaround which should be used in such cases is to add and IFRAME behind the element which should overlay the SELECT element.

The RadToolTip has such IFRAME but when you want its content to determine its size the IFRAME does not resize and that is why you observe this behavior under IE6. What I can suggest is to set the RadToolTip width explicitly by using its Width property.

In case you do not want to set the width explicitly we can offer you a workaround but it is not simple and will make the project more complex.

Another option is to use a RadComboBox instead of a dropdown - this should fx the problem.

Kind regards,
Svetlina
the Telerik team

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[Falk]

Hi,

I already set the width property. With no effect. The Dropdownbox is standard-sharepoint and I'm not able to configure it, because it is added automatically to the page. I do not see these elements in the aspx-page.

regards
Falk

[Sophy]

Hi Falk,

We tried to reproduce the problem in a simple test scenario but in vain. Please, send us a detailed list of steps we need to follow in order to reproduce the behavior you describe on our side. I would like to ask you provide  the tooltip declaration you use for the test as well and give us more information where you place it. As soon as we have detailed information about your setup we will test the scenario on our side and investigate the issue.

Greetings,
Sophy
the Telerik team

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[Falk]

Hi,

I added the following code to the CreateWebPage.aspx of a wikilibrary in Moss. You can find this file in C:\Program Files\Common Files\Microsoft Shared\web server extensions\12\TEMPLATE\LAYOUTS. The TargetControlID is the ID for the dropdownbox for which I want to add the tooltip.

<telerik:RadToolTip ID="RadToolTip" runat="server" TargetControlID="ctl00_PlaceHolderMain_ctl01_ctl04_ctl00_ctl00_ctl04_ctl00_DropDownChoice" Width="650px" Position="TopRight" Sticky="true" IsClientID="true" Text="Level 1: Grobübersicht ber Beratungsprodukte (Marketing, Internet, Intranet)................................................................ Level 2: Übersichtsbeschreibung für Beratungsprodukte (Vertrieb, Angebote)................................................................Level 3: Best Practices, Reviews, Checklisten, Hilfe zur Erstellung Level 4 (Projektleiter, Expert-Consultants, QA)Level 4: Basisdokumente, Konzepte, Code Snippets (Consultants)..................................................................................Die meisten Informationen werden von Consultants als Level 4 eingestellt.">
</telerik:RadToolTip>

I added the code in between the <asp:Content ContentPlaceHolderId="PlaceHolderMain" runat="server"> -Tag. The Tool tip is fine, but above the dropdownbox is a second dropdownbox and this is in front of the tooltip in IE 6. In IE 7 it's ok.
A second question is how can I make breaks . I had to do this workaround with the points to start a new line for the next entry. I tried to put the content between the <telerik:RadToolTip>-Tags but this did not work. The tooltip was empty.
I've tried it like this:

<telerik:RadToolTip ID="RadToolTip" runat="server" TargetControlID="ctl00_PlaceHolderMain_ctl01_ctl04_ctl00_ctl00_ctl04_ctl00_DropDownChoice" Width="650px" Position="TopRight" Sticky="true" IsClientID="true">
Level 1: Grobübersicht über Beratungsprodukte (Marketing, Internet, Intranet)<br>
Level 2: Übersichtsbeschreibung für Beratungsprodukte (Vertrieb, Angebote)<br>
Level 3: Best Practices, Reviews, Checklisten, Hilfe zur Erstellung Level 4 (Projektleiter, Expert-Consultants, QA)<br>
Level 4: Basisdokumente, Konzepte, Code Snippets (Consultants)<br>
Die meisten Informationen werden von Consultants als Level 4 eingestellt.
</telerik:RadToolTip>

Thanks for help and best regards

Falk

[George]

Hi Falk,

Note that, our controls are primarily designed to work on pages with XHTML doctype, but under MOSS there is no Doctype - most probably this is the reason for the observed behavior.

I tried to reproduce your exact scenario, but to not avail. Could you please set the RadToolTip's height and test the behavior? Is there any change? If the problem is still observed, please open a support ticket and send me more details about your exact scenario:

• The modified CreateWebPage.aspx
• The application.master
• A video that demonstrates the behavior

I will review the provided information and do my best to provide a solution.

Kind regards,

George
the Telerik team

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