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Toolbox controls not available
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Matthew
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Matthew asked on 30 Mar 2012, 10:40 AM
I am using 2012.1.12.215 RadControls for WinForms and two things are happening.
  1. When I run the Toolbox Configuration tool to add the RadControls, it is continuously adding the controls again to the toolbox after VS2010 is restarted, Why?
  2. I cannot find the editors, and basic RadControls like textbox, button and such, why?

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Petar
Telerik team
answered on 30 Mar 2012, 02:07 PM
Hi,

I am sorry to hear that you have encountered troubles with the Toolbox integration of the RadControls.

We have encountered an issue when you have the latest version of RadControls for WinForms (Q1 2012 or newer) and an older version on the same machine. In this case some controls are missing from the Toolbox. If you have older version of the RadControls for WinForms I suggest you to remove them if it doesn't interfere your work. I want to let you know that we have implemented change that will resolve the issue and prevent it from happening in future.

You can try to resolve the duplicated Toolbox items by resetting the Toolbox (right-click the Toolbox and select 'Reset Toolbox').

I hope this helps.

Greetings,
Petar
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RadControls for WinForms Q1'12 release is now live! Check out what's new or download a free trial >>
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Matthew
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answered on 03 Apr 2012, 05:41 AM
I attempted to reset the toolbox however that did not solve the problem. If i dont delete the extra items the controls will just pile up. any suggestions?
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Petar
Telerik team
answered on 05 Apr 2012, 01:54 PM
Hello,

I am sorry to hear that the Toolbox reset didn't help.
 
Multiple Toolbox items appear when the Toolbox items data that Visual Studio creates is inconsistent. We have created a simple tool that cleans all Telerik data that might be inconsistent. I am attaching the tool and writing below the steps you need to take:

  1. Close all Visual Studio instances
  2. Run the TelerikToolboxCleaner tool
  3. Select RadControls for WinForms from Telerik Suite drop down
  4. Click Execute
  5. Click Yes to the dialog letting you know that the default toolbox settings will be restored (a new instance of Visual Studio will be opened automatically before this dialog appear)
  6. Start Visual Studio manually
  7. Use the Toolbox Configurator to add the latest RadControls in the Toolbox

This should resolve the Toolbox issue. If you need any further help, please write us again.

All the best,

Petar
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RadControls for WinForms Q1'12 release is now live! Check out what's new or download a free trial >>
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Trey
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answered on 16 May 2012, 09:58 PM
I have this problem constantly, this is one of the worst problems with their toolkits.  The toolboxcleaner does nothing.  Very unhappy right now, having to create everything by hand, has cost me HOURS of work today, and I was already way behind schedule.
That will teach me to upgrade!
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Matthew
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answered on 16 May 2012, 10:01 PM
Actually I found that my ToolBox file was corrupt, so I simply deleted it and reloaded the toolboxes and now everything works fine.
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Petar
Telerik team
answered on 21 May 2012, 07:41 AM
Hi guys,

When the Toolbox cleaning utility doesn't help then the problem is usually caused by the ToolboxControlsInstaller package. This is a Visual Studio built-in package that is responsible for managing third-party controls in the Toolbox. It is possible that for some reason this package has stopped working properly. To fix it you should repair your Visual Studio installation.

I hope this helps.

All the best,
Petar
the Telerik team
RadControls for WinForms Q1'12 release is now live! Check out what's new or download a free trial >>
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Denis Cilliers
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answered on 12 Dec 2012, 11:35 AM
After re-installing the Q3 1017 install how do I get the toolbox back?
The reset did not return the toolbox.
Ran the Toolbox Cleaner and that did nothing
Neither did the menu option in the Telerik menu - Launch Toolbox Configurator

What now ?

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Teodor
Telerik team
answered on 12 Dec 2012, 03:50 PM
Hello Denis,

As you have opened a support ticket further communication will continue there. I am closing the thread.

Regards,
Teodor
the Telerik team
Q3’12 of RadControls for WinForms is available for download (see what's new). Get it today.
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Curtis
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answered on 20 Jun 2017, 10:29 PM

I'm such a fool for listening to this advice.

Yeah - my Telerik 2017 controls shown in the Toolbox were fixed :)  WOOHOO!

Oh wait a sec...ALL OF MY OTHER 3RD PARTY CONTROLS HAVE BEEN REMOVED AND THEY ARE NO LONGER IN THE GAC

THANKS FOR MAKING SURE I HAVE AT LEAST 12 HOURS OF RE-INSTALLING TO DO.

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Nikola
Telerik team
answered on 21 Jun 2017, 10:12 AM
Hello Curtis,

As you also opened a ticket which contained more information about the actual issue further communication will continue there. 

Regards,
Nikola
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Curtis
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answered on 24 Jun 2017, 03:44 AM

Nikola was correct - and I was an idiot.  The entire setup was a mass of confusion and miscommunication from my company's purchaser and my developers.  We did not purchase NEW LICENSES - instead they purchased UPGRADES.  Meanwhile, Telerik has a fun little tool built into VS that allows me and my developers to flip back and forth between versions with relative ease.

 

Thank you for your patience and understanding, Nikola - it was a very stressful day and that's no excuse for me blowing up like that.  I apologize.

 

-Curtis

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Matthew
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Petar
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Matthew
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Trey
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Denis Cilliers
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Teodor
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Curtis
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Nikola
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