This is a migrated thread and some comments may be shown as answers.

Toolbar of RadEditor is lost when you click on Hyperlink Button

3 Answers 38 Views
Editor
This is a migrated thread and some comments may be shown as answers.
Amit Patel
Top achievements
Rank 1
Amit Patel asked on 01 Jun 2010, 12:32 PM
Hi All,

I am using the Telerik RadEditor for the first time. I have to build a control that will help me edit HTML Formatted Files. The RadEditor Control serves the purpose. But I am getting a peculiar error.

The Toolbar of the RadEditor crashes or goes into hiding when Mouse Hovers over the HyperLink Button or I click on the HyperLink Button.

Sometimes IE Script Debugger Throws the an Unspecified Error with number 3484 and the following Script. When I use the Script Debugger it breaks at the following Function. 

GetToolBarPlugin('dbe114f64f5fa38cc4211dc1a04f').Content.d2561485cd324b3d8c1ab4a1bcf7da2f.SetToolsStates(

        editor.getToolState("Bold"),

        editor.getToolState("Italic"),

        editor.getToolState("Underline"),

        editor.getToolState("JustifyLeft"),

        editor.getToolState("JustifyRight"),

        editor.getToolState("JustifyCenter"),

        editor.getToolState("JustifyFull"),

        editor.getToolState("InsertOrderedList"),

        editor.getToolState("InsertUnorderedList"),

        fontNameValue,

        editor.getToolState("FontName"),

        fontSizeValue,

        editor.getToolState("FontSize"),

        editor.getToolState("Superscript"),

        editor.getToolState("Subscript"),

        editor.getToolState("Undo"),

        editor.getToolState("Redo"),

        editor.getToolState("StrikeThrough"),

        linkHref,

        linkTitle,

        linkTarget,

        imgSrc,    

        imgAlt,    

        imgBorder

);



I am not sure but the the Toolbar hiding is a problem.

Amit Patel.


3 Answers, 1 is accepted

Sort by
0
Rumen
Telerik team
answered on 03 Jun 2010, 10:12 AM
Hi Amit,

Which version of RadEditor do you use in your project? I saw that you have downloaded only the Silverlight controls but not RadControls for ASP.NET AJAX. Since I am not aware of such a problem I will need detailed and reliable steps to reproduce the issue, along with a sample project and information about the version of the control and the browser where the problem occurs.


Kind regards,
Rumen
the Telerik team

Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
0
Amit Patel
Top achievements
Rank 1
answered on 03 Jun 2010, 11:31 AM
I am using the RadEditor Provided in the Silverlight Rad Tools. Our project is completely a SilverLight Project. We are evaluating various Third Party Controls that would give me HTML Editor. Telerik comes very close to this. The Control works fine except for the the problems as mentioned here.
1. The Tool Bar becomes invisible when I Click the Hyperlink Button or Hover over the Button. It also throws a Script Error and Opens the Debugger to point at the Code I mentioned in my First Mail.

2. It gives the HTML Format only between the <BODY></BODY> Tags in HTML Document and does not Give the Complete HTML. We have a Huge Database where we have all the HTMLs Stored in the Database and we will need to write some form of a Converter to remove the HTML Document Tags to work with your control. Also the Result will again need to be formatted and put in the Generic HTML format. Since we want the HTML To work with both Windows and Silverlight Application.

3. I also want to add my own Buttons like File Open, Save and Close that I am not able to do in with your RAD Editor.

We already are evaluating Infragistics and C1 Editor Controls for Silverlight. The only reason we do not want to move is that we have been using a lot of other Telerik Controls for our development.

Currently I am working in a Test Environment. And using the Same Sample that Telerik has provided to work with the Silverlight Telerik RADEditor. In the same sample the Toolbar goes missing when you click on Hyperlink Button or Hover Over the button.
0
Valentin.Stoychev
Telerik team
answered on 03 Jun 2010, 11:59 AM
Hi Amit Patel,

Thank you for your kind workds about our controls. It is true that the current version of the RadEditor is failing in some scenarios. Please note that this is a CTP version - it is not official and also it will be discontinued.

We are working on an entirely new version of the editor for Silverlight and it will be available very soon. Next week we will have a beta release, and soon after that we will release it officially. More info about this new control you can find here:

http://blogs.telerik.com/silverlightteam/posts/10-04-16/a_new_native_silverlight_4_rich_text_editor_coming_up.aspx

I'm sure it this will be your best choice over the rest of the editors you are evaluating - we are aware of the editor you mentioned and we know that our is the best in terms of performance and very soon in terms of features.

If you have further questions - please let us know.

Sincerely yours,
Valentin.Stoychev
the Telerik team

Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
Tags
Editor
Asked by
Amit Patel
Top achievements
Rank 1
Answers by
Rumen
Telerik team
Amit Patel
Top achievements
Rank 1
Valentin.Stoychev
Telerik team
Share this question
or