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Tool Images – Fuzzy

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Ryan
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Ryan asked on 24 Feb 2009, 07:37 PM

 

Today we installed the latest build of RadControls for ASP.NET AJAX 2008.31105 and came across an issue with the Editor’s tool images in IE 7.0.  The images appear to be very fuzzy or stretched. The odd thing about this issue is it’s completely random which image has the problem. For example if there are four tool images only one might be fuzzy or sometimes two of four or they are all look good.  We have tried deleting temporary internet files and changing the temporary internet files setting with no luck. Any ideas what might be causing it?

 

We have also tested it in Firefox 3.0.6 without a problem. The images are fine.

<telerik:RadEditor ID="rerToolTip" runat="server" EditModes="Design" Height="120px" Width="400px" ToolbarMode="Default">  
  <Tools> 
    <telerik:EditorToolGroup> 
       <telerik:EditorTool Name="AjaxSpellCheck" /> 
    </telerik:EditorToolGroup> 
  </Tools> 
</telerik:RadEditor> 

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Tervel
Telerik team
answered on 25 Feb 2009, 02:45 PM
Hi Ryan,

The current official build is Q3 2008 SP2, that is, version 2008.3 1314.
The 1105 build is a quite outdated one. Can you make sure that you are using the latest build?

In case that the problem persists, we ask you to open a support ticket and send us some screenshots from your page.
Also, are you able to observe the same problem in our online RadEditor demos?

We are asking, because neither in 1105, nor in 1314 such a problem has been reported so far and we are not sure what in fact is happening.

Sincerely yours,
Tervel
the Telerik team

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