To Telerik,
We are having a real issue right now. We have to tell a client that they have to pay for 1.5 weeks of work while we update their system to the new controls. The client does not have any technical knowledge and as such may or may not think that we take them for a ride.
As a minimum do you have a page on your site explaining this in terms so that non-technical people can understand it, and why:
a) an application has to be updated from the old "Rad Controls for ASP.NET" to the new "Rad Controls for ASP.NET AJAX" and
b) why it costs money
I am politely, yet firmly asking you to answer this post.
We are having a real issue right now. We have to tell a client that they have to pay for 1.5 weeks of work while we update their system to the new controls. The client does not have any technical knowledge and as such may or may not think that we take them for a ride.
As a minimum do you have a page on your site explaining this in terms so that non-technical people can understand it, and why:
a) an application has to be updated from the old "Rad Controls for ASP.NET" to the new "Rad Controls for ASP.NET AJAX" and
b) why it costs money
I am politely, yet firmly asking you to answer this post.