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The CHM help files display tiny on high DPI system.

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keepITcool
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keepITcool asked on 29 Sep 2018, 08:15 PM

I've just downloaded the Documentation and APiReference help files. However when I open them on my computer (which uses 200% scaling) they are unreadable with tiny text.  

Can someone tell the author(s) of these files to make them DPI aware? We're using Help&Manual for our own stuff and afaik it's just 1 setting in the .HHP file. Set the 'Font Size Encoding' to Pixels (not Points). I could be wrong on the exact setting but as said: our own Help files display fine and yours don't.

For now I found a trick to circumvent it but it's cumbersome and unneeded. The trick: copy HH.exe to a user folder. Set DPI compatibility for hh.exe to System(enhanced), then create shortcuts to the help files to use the compatible hh.exe)

A small change, a world of difference.

Jurgen

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Dilyan Traykov
Telerik team
answered on 02 Oct 2018, 09:34 AM
Hello Jurgen,

Thank you for reporting this issue and also for sharing your workaround for opening the files with the community. I can confirm that I was able to reproduce it at my end and have thus logged the following bug report in our feedback portal.

You can subscribe to the item to get notified about any changes in its status. As a thank you for your help in addressing this issue, I've awarded you with some Telerik points.

Regards,
Dilyan Traykov
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