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Text not showing in PDF preview

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IIJ Tech Support
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IIJ Tech Support asked on 14 Apr 2014, 06:36 PM
I recently disabled PDF font embedding on the reports i generate.  Since then, i've had reports from a couple clients that the text doesn't show up in PDFs when viewed with Chrome or IE's native PDF viewers.  I've tried Times New Roman, Arial and Georgia, but none of them work for the client.  Has anyone run into this before?  

Here's what i added to my web.config:

  <Telerik.Reporting>
    <Extensions>
      <Render>
        <Extension name="PDF">
          <Parameters>
            <Parameter name="FontEmbedding" value="None"/>
            <Parameter name="DpiX" value="600"/>
            <Parameter name="DpiY" value="600"/>
          </Parameters>
        </Extension>
      </Render>
    </Extensions>
  </Telerik.Reporting>

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Stef
Telerik team
answered on 16 Apr 2014, 05:45 PM
Hi,

When you turn off the FontEmbedding fonts are not included in the generated PDF document, which makes it with smaller size, but requires the user to have the fonts installed on the machine in order to preview the generated file. Test leaving to default the FontEmbedding and if your end-users have issues with previewing the document.

Regards,
Stef
Telerik
 

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