Telerik.Web.UI.RadToolTip.prototype undefined

6 posts, 0 answers
  1. TD78
    TD78 avatar
    4 posts
    Member since:
    Dec 2018

    Posted 03 Dec 2018 Link to this post

    Hello
    I have a problem with RadToolTip position on Chrome. I found a solution:
    Telerik.Web.UI.RadToolTip.prototype._getPosRelativeToMouse = function (targetBounds) {...}
    but I get an error js: 'prototype is undefined'.
    Why?
    Thank you
  2. Vessy
    Admin
    Vessy avatar
    2093 posts

    Posted 04 Dec 2018 Link to this post

    Hi Donato,

    Please, make sure that the given overwrite is placed inside the form tag, just before its closing:
        ...
        <form id="form1" runat="server">
            <script type="text/javascript">
                Telerik.Web.UI.RadToolTip.prototype._getPosRelativeToMouse = function (targetBounds) {...}
            </script>
        </form>
    </body>
    </html>


    Regards,
    Vessy
    Progress Telerik
    Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
  3. TD78
    TD78 avatar
    4 posts
    Member since:
    Dec 2018

    Posted 05 Dec 2018 in reply to Vessy Link to this post

    Hi Vessy
    Now I receive this error: 'TypeError: Telerik.Web.UI.RadToolTip is undefined' :-(
  4. Vessy
    Admin
    Vessy avatar
    2093 posts

    Posted 06 Dec 2018 Link to this post

    Hi Donato,

    Can you verify that there are Telerik controls added on the page and the Telerik.Web.UI.dll is referenced to the project? If so, please, share the exact setup you have so we can examine it further.

    Looking forward your reply,
    Vessy
    Progress Telerik
    Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
  5. TD78
    TD78 avatar
    4 posts
    Member since:
    Dec 2018

    Posted 10 Dec 2018 in reply to Vessy Link to this post

    Hi Vessy
    Thanks for your reply
    Telerik.Web.UI is referenced in the project.
    What information do you want to know? I haven't create the project and I don't know where find setup information
    Thanks

  6. Vessy
    Admin
    Vessy avatar
    2093 posts

    Posted 10 Dec 2018 Link to this post

    Hi Donato,

    The following article contains details information about all settings and references that have to be added to a project so you can use the Telerik controls. You can go through the steps from it comparing them with you actual setup in order to see if all requirements are met:
    https://docs.telerik.com/devtools/aspnet-ajax/general-information/adding-the-telerik-controls-to-your-project

    Regards,
    Vessy
    Progress Telerik
    Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
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