Telerik.Web.UI.RadComboBox undefined in the version 2015.2.623.45

[Devakumar Sai]

Hi,

We have a rad combo box inside a rad grid. When I click on "Add New" inside the grid, it throws an error message like below.

 Unhandled exception at line 6, column 54851 in http://localhost:57448/Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ctl00_RadScriptManager1_TSM&compress=1&_TSM_CombinedScripts_=;;System.Web.Extensions,+Version=4.0.0.0,+Culture=neutral,+PublicKeyToken=31bf3856ad364e35:en-US:1453655a-6b8d-49b1-94c2-f77a352f5241:ea597d4b:b25378d2;Telerik.Web.UI,+Version=2015.2.623.45,+Culture=neutral,+PublicKeyToken=121fae78165ba3d4:en-US:33628d01-7007-4010-a8f6-f8f356bdff24:16e4e7cd:f7645509:24ee1bba:c128760b:874f8ea2:92fe8ea0:19620875:4877f69a:fa31b949:f46195d3:490a9d4e:bd8f85e4:ed16cbdc:b7778d6c:8674cba1:7c926187:88144a7a:c08e9f8a:59462f1:a51ee93e:58366029

0x800a01bd - JavaScript runtime error: Object doesn't support this action

 

Upon further digging deep into the details, I realized that when the code reaches the link below, it is throwing the error.

$create(Telerik.Web.UI.RadComboBox, {"_dropDownWidth":0,"_height":200,"_skin":"Default","_uniqueId":"ctl00$MainContent$ClaimExpRGrid$ctl00$ctl02$ctl03$RCBModeOfPay","attributes":{"DropDownHeight":"180px"},"clientStateFieldID":"ctl00_MainContent_ClaimExpRGrid_ctl00_ctl02_ctl03_RCBModeOfPay_ClientState","collapseAnimation":"{\"duration\":450}","emptyMessage":"Select Mode Of Payment","expandAnimation":"{\"duration\":450}","filter":1,"itemData":[{"value":"Self Incurred"},{"value":"Company Incurred"},{"value":"Corporate Card"}],"localization":"{\"AllItemsCheckedString\":\"All items checked\",\"ItemsCheckedString\":\"items checked\",\"CheckAllString\":\"Check All\"}","markFirstMatch":true}, {"onClientBlur":OnClientBlurHandler}, null, $get("ctl00_MainContent_ClaimExpRGrid_ctl00_ctl02_ctl03_RCBModeOfPay"));

 I am trying to find out if there is an issue with the code or latest version of telerik itself.

Thanks
Sai

 

[Aneliya Petkova]

Hi Sai,

I'm afraid that the provided information is not sufficient to determine the cause of the problem. In order to help you, we will need a sample runnable project, which we can test, inspect and debug at our side.

Regards,
Aneliya Petkova
Telerik

[Devakumar Sai]

Hi,

Thanks for the response back.
I found the root cause of the issue. For some reason there is a conflict in the jquery version that is coming with telerik.

Hence I disabled the embedded jquery by following,

http://docs.telerik.com/devtools/aspnet-ajax/controls/scriptmanager/disabling-the-embedded-jquery

then loaded the custom version of jquery 1.11 as mentioned here.

http://docs.telerik.com/devtools/aspnet-ajax/general-information/using-jquery/using-jquery

 That fixed the issue.

Thanks

Sai

[Aneliya Petkova]

Hi Sai,

Thank you for sharing this. I am glad that the problem with your application is resolved.

Regards,
Aneliya Petkova
Telerik