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Telerik web controls "disappear" after a couple of weeks use

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Shawn
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Shawn asked on 18 Feb 2011, 12:59 AM
I have some Telerik asp.net ajax web controls (specifically, the text box and the combo box) on our company's web page.

On our production web server, the controls seems to "disappear" after the system has been up and running for a couple of weeks.
What is happening is that the initialization javascript for the text box starts crashing so the controls don't render properly and we get the javascript error marker in the bottom left corner of IE. (see attached .gif to see how it looks to the users)

The text box uses the following aspx code:
<telerik:RadComboBox ID="ddMarketTier" runat="server" name="market_tier" class="property_select"
    Filter="Contains" EmptyMessage="Market Tier" Width="99%">
    <Items>
        <telerik:RadComboBoxItem Text="Market Tier" Value="" />
        <telerik:RadComboBoxItem Text="Luxury" Value="L" />
        <telerik:RadComboBoxItem Text="Upscale" Value="U" />
        <telerik:RadComboBoxItem Text="Midscale" Value="M" />
        <telerik:RadComboBoxItem Text="Economy" Value="E" />
    </Items>
</telerik:RadComboBox>

we are also using the jquery 1.4.2 library on some of our aspx controls on this page as well as using the Miron MbCompression library to compress and minify the javascript and css files.

specifically, the compression settings we are using are these:
<CompressorSettings compressCSS="true" reflectionAllowed="true" compressJavaScript="true" compressPage="false" compressWebResource="true" minifyContent="true" combineCSS="true" combineHeaderScripts="true" cachingStorage="OutputCache" autoMode="false" scriptsVersion="1" cssVersion="1">

This has got me stumped as to why the teleric controls only start crashing after a couple of weeks of constant use and only on our production web server.

If anyone has seen a problem like this or has some suggestions, your input would be most appreciated.

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Maria Ilieva
Telerik team
answered on 23 Feb 2011, 10:46 AM
Hello Shawn,

Could you please let me know if the project behaves correctly when the compression module is disabled on the page? Also could you please let me know what the complete java script error you are receiving is?


Regards,
Maria Ilieva
the Telerik team
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Maria Ilieva
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