Please accept my apology for the delayed response. Unfortunately we cannot be sure what is causing the initial issue in your case. When you install the 2011 Q3 SAK all you have to do is activate the feature and add the web part to your page.
The SPRadChartWebPart SPRadChart WebPart
feature when activated basically adds the SPRadChart.xap
. And the _catalogs/masterpage/SPRadChart.xap
url is used when you create a Telerik SPRadChart Web Part
to set the path to the Silverlight applicaiton
xap file. So if your page can't find this xap file, you can look for it using this url - _catalogs/masterpage/SPRadChart.xap
, to see if it is available in your SP site. If this url doesn't give you access to the SPRadChart.xap
file, the RadChart
web part won't work on your page.
Also, I am not sure what you mean when you say that you type the full path to the .xap file and create the WebPart in a custom page using SPDesigner. Can you please elaborate on that?
All the best,
the Telerik team
Learn how the Telerik controls can be integrated in SharePoint 2007/2010 from this resource
. To watch them in action, explore our online SharePoint 2010