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Telerik.ReportViewer missing in IIS - works with dev-webserver

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Rudolf Bösch
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Rudolf Bösch asked on 16 Oct 2009, 02:22 PM
Hi there,

I have a strange problem with a report which works fine with the development webserver in VS 2008.
When I publish it on a IIS, the reportviewer can't find the pics for the buttons and the report is not loaded.

Searching in the forums for the problem I've found a handful of similar posts, but no luck, none of the tricks did work.
I ensured that:
- the reportviewer is referenced correctly in the web.config ( <system.webServer> / <handlers> )
- validateIntegratedModeConfiguration is set to false
- trust level is set to full trust

The output from Fiddler shows that the access to the ReportViewer.axd ends up with a 404 error (see below).

Any idea anyone what's wrong?


#   Result  Protocol    Host    URL Body    Caching Content-Type    Process Comments    Custom    
0   200 HTTP    agricura    /   3'123   private     text/html; charset=utf-8    iexplore:848              
1   200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-AuthenticationService/GetUser 480 no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
2   200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-AuthenticationService/Login   597 no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
3   200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/GetSessionDuration  94  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
4   200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-SdvSddService/GetSdvDatumsListe  115 no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
5   200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-SdvSddService/GetFrmSdv?Jahr=2008&Branch=56&FrmNr=115&DelStat=9  7'524   no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
6   200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-SdvSddService/GetFrmSdd?Branch=56&FrmNr=115&Jahr=2008&Monat=1    23'744  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
7   200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-SdvSddService/GetPksInf?infBer=2&infKey1=115&infKeyA=FRMSDD&infKey2=2008&infKey3=1   672 no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
8   200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/SetPeriod   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
9   200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/SetCultureInfo  78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
10  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteAddressToSession   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
11  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/GetGarLagReport 94  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
12  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
13  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
14  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
15  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
16  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
17  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
18  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
19  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
20  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
21  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
22  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
23  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
24  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
25  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
26  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
27  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
28  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
29  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
30  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
31  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
32  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
33  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
34  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
35  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
36  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
37  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
38  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
39  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
40  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
41  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
42  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
43  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
44  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
45  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
46  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
47  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
48  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
49  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
50  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
51  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
52  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
53  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
54  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
55  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteFrmSddReportList   78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
56  200 HTTP    agricura    /ClientBin/DataService.axd/AgricuraRiaTelerik-Web-Services-AgricuraToolsService/WriteDsToSession    78  no-cache  Expires: -1   text/json; charset=utf-8    iexplore:848              
57  200 HTTP    agricura    /Default.aspx?Lang=de-CH&RPT=Report2    16'006  private     text/html; charset=utf-8    iexplore:848              
58  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Resources.ParametersArea.css&version=3.1.9.807&optype=Resource   1'285       text/html   iexplore:848              
59  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Resources.ReportViewer.js&version=3.1.9.807&optype=Resource  1'285       text/html   iexplore:848              
60  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Resources.ReportViewerInternal.css&version=3.1.9.807&optype=Resource 1'285       text/html   iexplore:848              
61  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Resources.Parameters.js&version=3.1.9.807&optype=Resource    1'285       text/html   iexplore:848              
62  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Skins.Default.ReportViewer.css&version=3.1.9.807&optype=Resource 1'285       text/html   iexplore:848              
63  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Skins.Default.FirstPage.gif&version=3.1.9.807&optype=Resource    1'285       text/html   iexplore:848              
64  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Skins.Default.FirstPageDisabled.gif&version=3.1.9.807&optype=Resource    1'285       text/html   iexplore:848              
65  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Skins.Default.Background.gif&version=3.1.9.807&optype=Resource   1'285       text/html   iexplore:848              
66  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Skins.Default.PrevPage.gif&version=3.1.9.807&optype=Resource 1'285       text/html   iexplore:848              
67  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Skins.Default.PrevPageDisabled.gif&version=3.1.9.807&optype=Resource 1'285       text/html   iexplore:848              
68  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Skins.Default.NextPageDisabled.gif&version=3.1.9.807&optype=Resource 1'285       text/html   iexplore:848              
69  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Skins.Default.NextPage.gif&version=3.1.9.807&optype=Resource 1'285       text/html   iexplore:848              
70  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Skins.Default.LastPage.gif&version=3.1.9.807&optype=Resource 1'285       text/html   iexplore:848              
71  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Skins.Default.LastPageDisabled.gif&version=3.1.9.807&optype=Resource 1'285       text/html   iexplore:848              
72  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Skins.Default.Refresh.gif&version=3.1.9.807&optype=Resource  1'285       text/html   iexplore:848              
73  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Skins.Default.Print.gif&version=3.1.9.807&optype=Resource    1'285       text/html   iexplore:848              
74  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Skins.Default.RefreshDisabled.gif&version=3.1.9.807&optype=Resource  1'285       text/html   iexplore:848              
75  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Skins.Default.PrintDisabled.gif&version=3.1.9.807&optype=Resource    1'285       text/html   iexplore:848              
76  404 HTTP    agricura    /Telerik.ReportViewer.axd?name=Skins.Default.Loading.gif&version=3.1.9.807&optype=Resource  1'285       text/html   iexplore:848              
 


 

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Steve
Telerik team
answered on 16 Oct 2009, 04:09 PM
Hi Rudolf Bösch,

Please review the following KB articles depending on your exact problem:


Sincerely yours,
Steve
the Telerik team

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Rudolf Bösch
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answered on 23 Oct 2009, 01:03 PM
Hi Steve,

Thanks for your answer!

I've tried all the mentioned solutions, as well as one I've found under http://www.telerik.com/community/forums/reporting/telerik-reporting/reportviewer-problem-with-form-authentication.aspx , but the result is still the same, images are broken and the report page is blank.

It looks as if the Telerik.ReportViewer.axd file is not created or created at a wrong location. Is there any way to check that out?

Now I got an error message saying 'Object expected' / 'ReportViewer is not defined' at every generated javascript in the aspx-page...
0
Rudolf Bösch
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Rank 1
answered on 23 Oct 2009, 02:48 PM
Hi again,

I opened a support ticket containing a sample to demonstrate the problem.

Thanks in advance for help finding the problem.

Cheers,
Rudolf
0
Steve
Telerik team
answered on 23 Oct 2009, 03:40 PM
Hi Rudolf Bösch,

As verified from your project, you're missing the viewer's handler in the <system.webServer> / <handlers> section.

Best wishes,
Steve
the Telerik team

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