telerik:RadAsyncUpload

[Raman]

Using telerik:RadAsyncUpload, when I am trying upload a document I get following expcetion in my IE window.

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; .NET4.0C)

Timestamp: Tue, 14 Dec 2010 17:54:57 UTC

 

 

Message: Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server. The status code returned from the server was: 500

Line: 6

Char: 62099

Code: 0

URI: http://myappserveriis49/AppFramework/Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ctl00_RadScriptManager_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d3.5.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3a3de828f0-5e0d-4c7d-a36b-56a9773c0def%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%2c+Version%3d2010.2.929.35%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-US%3a15a8cff0-9e51-4282-a100-c2dcd204ecf2%3a16e4e7cd%3a86526ba7%3a874f8ea2%3af7645509%3a24ee1bba%3ae330518b%3a1e771326%3ac8618e41%3aaa288e2d%3a19620875%3a490a9d4e%3abd8f85e4%3a8674cba1%3ab7778d6c%3ac08e9f8a%3a59462f1%3aa51ee93e%3a58366029%3aa585d0d4%3ad312a85e%3ae085fe68

 
The system where this application hosted in on Windows 2003 Server R2.

I have attached my web.config file for any one to help me. Can you please help me where the error is and how to fix this issue.
Your help is greatly appreciated.

Using the same RadAsyncUpload, when we try to upload a file it is asking the Authenticating the user by asking UID/PWD. However even after we enter the valid USerName/Password it is throwing above script exception.

Thanks
Ramana

[Genady Sergeev]

Hi Raman,

Could you please specify which version of RadAsyncUpload you are using? Also, do you have Silerlight or Flash installed on the client that is throwing the exception, or you are using the simpler IFrame module. It seems that you use Windows authentication, which is not compatible with the Flash module. Please, specify the exact version that you use so that we can troubleshoot the issue further.


All the best,
Genady Sergeev
the Telerik team

[Raman]

Yes, we use windows Authentication (Active Directory). Telerik RadControls for ASP.NET Ajax : Assembly version : 2010.2.929.35. The client system from where I am running the application has Win 7 Professional edition with IE8. We don't have SilverLight installed.

All our pages have lots of Telerik controls on it. The other painful problem is that IE status bar always show (1 Item remaining) Waiting for
This is really very urgent issue and we are not able to find the source of the problem.

Can you please let me know if there any tools using which  I can locate where the IE8 is stuck with the message
(1 item remaining) Waiting for the http://10.10.10.10/App/...............

Your quick help is greatly appreciated.

[Genady Sergeev]

Hello Raman,

Please, disable the Flash module and try again. Does the issue persist? Here is how you can disable the flash module:

Telerik.Web.UI.RadAsyncUpload.Modules.Flash.isAvailable = function() { return false; }

Also, could you please paste some markup here, so that we can receive better insight of your scenario.

Best wishes,
Genady Sergeev
the Telerik team