Telerik RAD Grid Page Size combo box disabled

[Nikhil Vaghela]

I am using RadGrid.Net2 dll having 5.1.6.0 version

strangely on staging and local environment i have my Page Size combo box enabled showing default 10,15,20 and 50 as value in it.

But on Production this combobox is readonly and disabled. why so ? there is not code i have writtent to disabled it.

following is my control declaration

<rad:RadGrid ID="rgUserList" runat="server" Width="100%" AutoGenerateColumns="false"
AllowPaging="true" PageSize="10" PagerStyle-Mode="NextPrevAndNumeric" EnableTheming="true"
GridLines="Vertical" OnItemDataBound="rgUserList_ItemDataBound" AllowSorting="true"
AllowFilteringByColumn="false" OnNeedDataSource="rgUserList_NeedDataSource"

[Nikhil Vaghela]

Anyone from telerik support team please ?

[Maria Ilieva]

Hi Nikhil,

Please note that the old Classic RadControls for ASP .Net are no longer supported and fixes for any issues in this suite are no longer developed. I would suggest you to upgrade to the latest release of RadControls for ASP .Net AJAX and verify if the same issue appears.

All the best,
Maria Ilieva
the Telerik team

[Nikhil Vaghela]

well i just checked we are using this Telerik.Web.UI dll as well so thats the one which is being used

<%@ Register Assembly="Telerik.Web.UI, Version=2011.1.519.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4"
    Namespace="Telerik.Web.UI" TagPrefix="rad" %>

can you suggest now please ?

[Maria Ilieva]

Hi,

Could you please share the whole page markup as well as the related code behind? Thus we will be able to review them locally and advise you further.

Regards,
Maria Ilieva
the Telerik team