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Telerik issues in single IP cluster server

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Alejandro Batista
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Alejandro Batista asked on 22 Jun 2011, 07:16 PM
Hello

We are are replacing the control library used in one of our legacy applications for asp .net ajax and while promoting the changes to our QA environment we are getting the following error:

Server Error in '/' Application.

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond  xxx.xxx.xxx.xxx:443

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond xxx.xxx.xxx.xxx:443

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[SocketException (0x274c): A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 207.179.132.114:443]
   System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) +239
   System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP) +35
   System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception) +224

[WebException: Unable to connect to the remote server]
   System.Net.HttpWebRequest.GetResponse() +5375213
   System.Xml.XmlDownloadManager.GetNonFileStream(Uri uri, ICredentials credentials) +69
   System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials) +3929371
   System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn) +54
   System.Xml.XmlTextReaderImpl.OpenUrlDelegate(Object xmlResolver) +74
   System.Threading.CompressedStack.runTryCode(Object userData) +70
   System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData) +0
   System.Threading.CompressedStack.Run(CompressedStack compressedStack, ContextCallback callback, Object state) +108
   System.Xml.XmlTextReaderImpl.OpenUrl() +186
   System.Xml.XmlTextReaderImpl.Read() +208
   System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) +112
   System.Xml.XmlDocument.Load(XmlReader reader) +108
   System.Xml.XmlDocument.Load(String filename) +87
   AgPortal.Web.gmsNavigationMenu.LoadFromXML(String filename) in D:\projects\agportal\AgPortal 2.3\AgPortalWeb\GMSEntry\UserControls\gmsNavigationMenu.ascx.vb:15
   AgPortal.Web.gmsGrowerBusiness.Page_Load(Object sender, EventArgs e) in D:\projects\agportal\AgPortal 2.3\AgPortalWeb\GMSEntry\MainPages\gmsGrowerBusiness.aspx.vb:7
   System.EventHandler.Invoke(Object sender, EventArgs e) +0
   System.Web.UI.Control.OnLoad(EventArgs e) +99
   System.Web.UI.Control.LoadRecursive() +50
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627

The rest of the application is working fine, just the pages using telerik controls are getting the error and even then everything works fine if the application is executed from individual members of the cluster. 

Any ideas of what is going on here?

Regards,
Alejandro

PD: We are using a single IP two nodes cluster in QA.

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Georgi Tunev
Telerik team
answered on 24 Jun 2011, 09:55 AM
Hello Alejandro,

You didn't say what exactly are the Telerik controls that you are using, but I don't see "Telerik" mentioned anywhere in the stack trace. It seems that you are trying to read a file that is not available for some reason, but this problem is not directly related to our controls.
If you believe that the problem is in one of the RadControls that you are using, please try isolating the problem in a separate page and send it to us so we can investigate.

Best wishes,
Georgi Tunev
the Telerik team

Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

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Georgi Tunev
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