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Telerik Combo box is not working in IE10 and IIS 7

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ComboBox
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Nithya Rani
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Nithya Rani asked on 17 Sep 2013, 06:50 AM
Hi Team,

I have created the WebSite by Using Telerik Control.

If I host my website in IIS7 and browse in IE 9. The Combo box  control looks good. But the same website if i access in IE10 the design look bad and combo box drop down is not working. see the below image.



Same website if i host it in IIS8 and if i browse in IE 10 its working fine.

Problem is with only telerik control. ASP.net and HTML controls are working fine. I am facing the problem for Teletik controls for Combo box and telerik menus. Kindly reply as soon as possible.

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Hristo Valyavicharski
Telerik team
answered on 18 Sep 2013, 04:36 PM
Hi,

This issue doesn't seems to be caused from the different versions of IIS. Moreover it is related to the different builds of Internet Explorer. Similar issue has been reported before, but now it is resolved. What Telerik version are you using? Is there any difference if you set Width property of the combo? If this doesn't please paste your markup here, so we can test it locally.

Regards,
Hristo Valyavicharski
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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Nithya Rani
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answered on 19 Sep 2013, 04:54 AM
Hi

Currently we are using telerik version 2011. And i tried upgrading to 2013 even though its not working.
I have tried to create a simple site only with combox control below is my code.
Site.Master
<%@ Master Language="C#" AutoEventWireup="true" CodeBehind="Site.master.cs" Inherits="WebApplication1.SiteMaster" %>
<%@ Register Assembly="AjaxControlToolkit" Namespace="AjaxControlToolkit" TagPrefix="asp" %>
<%@ Register Assembly="Telerik.Web.UI" Namespace="Telerik.Web.UI" TagPrefix="telerik" %>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en">
<head runat="server">
    <title></title>
    <link href="~/Styles/Site.css" rel="stylesheet" type="text/css" />
    <asp:ContentPlaceHolder ID="HeadContent" runat="server">
    </asp:ContentPlaceHolder>
</head>
<body>
    <form runat="server">
    <div class="page">
        <div class="header">
            <div class="title">
                <h1>
                    My ASP.NET Application
                </h1>
            </div>
            <div class="loginDisplay">
                <asp:LoginView ID="HeadLoginView" runat="server" EnableViewState="false">
                    <AnonymousTemplate>
                        [ <a href="~/Account/Login.aspx" ID="HeadLoginStatus" runat="server">Log In</a> ]
                    </AnonymousTemplate>
                    <LoggedInTemplate>
                        Welcome <span class="bold"><asp:LoginName ID="HeadLoginName" runat="server" /></span>!
                        [ <asp:LoginStatus ID="HeadLoginStatus" runat="server" LogoutAction="Redirect" LogoutText="Log Out" LogoutPageUrl="~/"/> ]
                    </LoggedInTemplate>
                </asp:LoginView>
            </div>
            <div class="clear hideSkiplink">
                <asp:Menu ID="NavigationMenu" runat="server" CssClass="menu" EnableViewState="false" IncludeStyleBlock="false" Orientation="Horizontal">
                    <Items>
                        <asp:MenuItem NavigateUrl="~/Default.aspx" Text="Home"/>
                        <asp:MenuItem NavigateUrl="~/About.aspx" Text="About"/>
                    </Items>
                </asp:Menu>
            </div>
        </div>
        <div class="main">
            <asp:ContentPlaceHolder ID="MainContent" runat="server"/>
        </div>
        <div class="clear">
        </div>
    </div>
    <div class="footer">
        
    </div>
    </form>
</body>
</html>

Default.aspx
<%@ Page Title="Home Page" Language="C#" MasterPageFile="~/Site.master" AutoEventWireup="true"
    CodeBehind="Default.aspx.cs" Inherits="WebApplication1._Default" %>


<asp:Content ID="HeaderContent" runat="server" ContentPlaceHolderID="HeadContent">
</asp:Content>
<asp:Content ID="BodyContent" runat="server" ContentPlaceHolderID="MainContent">
    <h2>
        Welcome to ASP.NET!
    </h2>
    <p>
        To learn more about ASP.NET visit <a href="http://www.asp.net" title="ASP.NET Website">
            www.asp.net</a>.
    </p>
    <p>
        You can also find <a href="http://go.microsoft.com/fwlink/?LinkID=152368&amp;clcid=0x409"
            title="MSDN ASP.NET Docs">documentation on ASP.NET at MSDN</a>.
    </p>
    <div>
        HTML<select>
            <option value="volvo">Volvo</option>
            <option value="saab">Saab</option>
            <option value="mercedes">Mercedes</option>
            <option value="audi">Audi</option>
        </select>
    </div>
    <div>
        ASP . NET
        <asp:DropDownList ID="DropDownList1" runat="server" Width="204px">
            <asp:ListItem>Test 1</asp:ListItem>
            <asp:ListItem>Test 2</asp:ListItem>
            <asp:ListItem>Test 3</asp:ListItem>
            <asp:ListItem>Test 4</asp:ListItem>
        </asp:DropDownList>
    </div>
    <telerik:radscriptmanager ID="ScriptManager" runat="server">
    </telerik:radscriptmanager>
    <div>
        Telerik Control
        <telerik:radcombobox ID="ddl_telerik" runat="server" Width="204px" MaxHeight="100px"
            TabIndex="2">
            <Items>
                <telerik:RadComboBoxItem Text="None" Value="0" />
                <telerik:RadComboBoxItem Text=";" Value=";" Selected="true" />
                <telerik:RadComboBoxItem Text="," Value="," />
                <telerik:RadComboBoxItem Text="|" Value="|" />
                <telerik:RadComboBoxItem Text=";," Value=";," />
            </Items>
        </telerik:radcombobox>
    </div>
</asp:Content>

web.config
<?xml version="1.0"?>
<!--
  For more information on how to configure your ASP.NET application, please visit
  http://go.microsoft.com/fwlink/?LinkId=169433
  -->
<configuration>
  <connectionStrings>
    <add name="ConnString" connectionString="Data Source=SERVERNAME;Initial Catalog=Priya;User ID=priya;Password=ketom@123;Integrated Security=False;Application Name=Priya Web Portal" providerName="System.Data.SqlClient"/>
  </connectionStrings>
    <system.web>
    <sessionState timeout="20"/>
    <customErrors mode="Off">
    </customErrors>
    <compilation debug="true">
      <buildProviders>
        <add extension=".rdlc" type="Microsoft.Reporting.RdlBuildProvider, Microsoft.ReportViewer.WebForms, Version=10.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a"/>
      </buildProviders>
    </compilation>
    <pages>
      <controls>
        <add tagPrefix="telerik" namespace="Telerik.Web.UI" assembly="Telerik.Web.UI"/>
        <add tagPrefix="asp" namespace="System.Web.UI" assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
        <add tagPrefix="asp" namespace="System.Web.UI.WebControls" assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
      </controls>
    </pages>
    <authentication mode="Windows">
      <forms loginUrl="~/Forms/Login.aspx" slidingExpiration="true" timeout="2" protection="All" path="/"/>
    </authentication>
    <identity impersonate="true" />
    <httpHandlers>
      <add path="Telerik.Web.UI.WebResource.axd" verb="*" type="Telerik.Web.UI.WebResource" validate="false"/>
      <add path="CrystalImageHandler.aspx" verb="GET" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
      <add path="Reserved.ReportViewerWebControl.axd" verb="*" type="Microsoft.Reporting.WebForms.HttpHandler, Microsoft.ReportViewer.WebForms, Version=10.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" validate="false"/>
    </httpHandlers>
  </system.web>
  <system.webServer>   
    <modules runAllManagedModulesForAllRequests="true"/>
    <validation validateIntegratedModeConfiguration="false"/>
    <handlers>
      <add name="Telerik_Web_UI_WebResource_axd" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource"/>
      <add name="CrystalImageHandler.aspx_GET" verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" preCondition="integratedMode"/>
      <add name="ReportViewerWebControlHandler" preCondition="integratedMode" verb="*" path="Reserved.ReportViewerWebControl.axd" type="Microsoft.Reporting.WebForms.HttpHandler, Microsoft.ReportViewer.WebForms, Version=10.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a"/>
    </handlers>
    <defaultDocument>
      <files>
        <add value="Forms/Login.aspx"/>
      </files>
    </defaultDocument>
  </system.webServer>
</configuration>

let me know if you need any information. Thanks in advance.
0
Hristo Valyavicharski
Telerik team
answered on 24 Sep 2013, 07:47 AM
Hi Nithya,

The pasted code seems to be working correctly. Please upload a sample project somewhere and provide a link to it. Or upload the problematic page to your live site and paste the url, so I can inspect the css of the page.

Regards,
Hristo Valyavicharski
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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Nithya Rani
Top achievements
Rank 1
answered on 25 Sep 2013, 03:41 AM
Hi
 We have the problem in this page only. I have few questions.
Which version of IIS you have hosted?. Host the site in IIS 7 then you test it.
Check the browser mode and document mode in your IE. It should be IE 10 and standard.

With this environment we are getting the issue.

I am from
AFS Technologies
AFS Technologies
AFS Technologies
AFS Technologies
AFS Technologies. We have an proper license. Can we have a direct support whom we can talk and have a meeting to solve this issue instead of replaying through the Forums.

Thanks
Nithya
0
Hristo Valyavicharski
Telerik team
answered on 25 Sep 2013, 03:26 PM
Hi Nithya,

I have tested it on IIS 7.0, IE10, Telerik ver. 2013, 2, 717, 40 and the result was the same.

The forums are one of the most valuable resource as they are opened to everyone and a lot of people share their knowledge here. However if you would like to receive a faster responses, please use your company's account and submit a support ticket. Note that the fastest way to help you in resolving your issue is to attach sample project, which we can debug.

Regards,
Hristo Valyavicharski
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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Nithya Rani
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Hristo Valyavicharski
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Nithya Rani
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