Teleriik license

[Vitaly]

Hello,

my Telerik license has been renewed however when I logged in and try to download latest version it showing that I do not have license and cannot download any new version.

Please advise.

Thanks.

Vitaly.

 

[Christian]

Hi Vitaly,

I see a new license was purchased back in Feb 26, 2020. You are currently assigned as the developer. Can you send me a screen shot of what you see on your end?

 

Regards,
Christian
Progress Telerik

[Vitaly]

Good morning Christian,

it has been take care of.

Now I am trying to download latest version of Telerik  ASP.NET AJAX.

Which file should I download: Dev.zip or Dev.msi? Or both?

Thank you.

 

[Rumen]

Hi Vitaly,

You can download the Telerik_UI_for_ASP.NET_AJAX_20xx_x_xxx_Dev_hotfix.zip hotfix build and follow the upgrade instructions in this article https://docs.telerik.com/devtools/aspnet-ajax/installation/upgrading-instructions/upgrading-a-trial-to-a-developer-license-or-to-a-newer-version#manual-upgrade.

 

Regards,
Rumen
Progress Telerik

[Vitaly]

Good morning,

thanks for your quick respond.

Instead of downloading latest public version I need to download hotfix_zip file?

Please advise.

Thanks.

Vitaly.

 

[Rumen]

Good morning, Vitaly!

The Telerik_UI_for_ASP.NET_AJAX_2020_2_617_Dev_hotfix.zip zip which you can download from https://www.telerik.com/account/product-download?product=RCAJAX contains only the files you need to upgrade to the latest version.

The version of the archive name is 2020.2.617 which corresponds to R2 2020.

Regards,
Rumen
Progress Telerik

[Vitaly]

Hi Rumen,

I just check my .DLL files and I have 2019 version so I still have to download only hotfix.zip file?

Thanks.

Vitaly.

 

[Rumen]

You should be able to access the latest version from your account.

Nevertheless, to save your precious time, please find attached the latest build to my reply.

The Bin40 folder contains the assemblies built against .NET 4.0, while the Bin45 folder is for .NET 4.5 and above.

Regards,
Rumen
Progress Telerik

[Vitaly]

Rumen,

so if I replace .DLL files from version 2019 which is I have currently with devfixzip file I should be ok?

Thanks,

Vitaly.

[Rumen]

Hi Vitaly,

Yes, in short, you need to replace the Telerik.Web.UI.dll and Telerik.Web.UI.Skins.dll files with the ones from the Bin40 or Bin45 folders depending on the .NET version of the project. If it is a web application, you also need to upgrade the references to them. All of this is explained with steps in the Manual Upgrade article. 

Please don't forget to back up your project before starting the upgrade procedure.

 

Before starting an upgrade of your project, you may find it useful to review the following resources:

• The Known Issues and Important Changes sticky thread. It lists changes that may affect your code and known regression issues (that are usually fixed in the subsequent release). Review the information for the releases you go through so you can evaluate whether you will be affected by anything.
• The Telerik Upgrade API Analyzer can analyze your C# code to notify you of changes between your version and the new version you want to upgrade to. It offers information as of the Q1 2012 (2012.1.225) release.
• UI for ASP.NET AJAX Release History—reviewing the release notes for all releases you go through will let you see what has changed, what fixes, features and controls have been implemented so you are better prepared to meet your project's challenges.

 

Regards,
Rumen
Progress Telerik

[Vitaly]

Good morning Rumen,

I downloaded .dll files and copied to my bin folder however I am getting error on build:

Error  'Could not load file or assembly 'Telerik.Web.UI, Version=2020.2.617.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4' or one of its dependencies. Operation is not supported. (Exception from HRESULT: 0x80131515)' 

Please advise.

Thanks so much.

Vitaly.

 

 

[Rumen]

Hi Vitaly,

The error is discussed in this KB https://www.telerik.com/support/kb/aspnet-ajax/details/how-to-fix-license-file-related-errors#LC_exe_Errors.

To fix it clean the contents of the licenses.licx file, save it and rebuild the app.

 

Regards,
Rumen
Progress Telerik

[Vitaly]

Hi Rumen,

I removed license file but now I am still getting error on rebuild:

Severity Code Description Project File Line Suppression State
Error  Could not load file or assembly 'file:///D:\Projects\EISPortal\EISPortal\Bin\Telerik.Web.UI.dll' or one of its dependencies. Operation is not supported. (Exception from HRESULT: 0x80131515) 

Please advise.

Thanks.

[Rumen]

Hi Vitaly,

Can you please create a new empty license.licx and rebuild the app? 

If this does not help:

• remove the reference to Telerik.Web.UI.dll in Visual Studio references tand re-add it.
• clean the Temporary ASP.NET Files folder - https://stackoverflow.com/questions/16137457/asp-net-temporary-files-cleanup
• clean Visual Studio cache - https://errorhandlinginskills.wordpress.com/2018/07/28/how-to-clear-visual-studio-cache/
• restart the PC
• and test again the project

 

Regards,
Rumen
Progress Telerik

[Vitaly]

Hi Rumen,

thanks for your respond.

It is working on local machine but when I moved to development server these files and try to test I am getting again the same error:

Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately.

Parser Error Message: Could not load file or assembly 'Telerik.Web.UI, Version=2019.1.215.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)

Source Error:

Line 1: <%@ Page Language="C#" MasterPageFile="~/EISMaster.Master" AutoEventWireup="true" CodeBehind="Default.aspx.cs" Inherits="EISPortal.Default" Title="Untitled Page" %> Line 2: <%@ MasterType VirtualPath="~/EISMaster.Master" %> Line 3:
Source File: /applications/eisportal/default.aspx    Line: 1

Assembly Load Trace: The following information can be helpful to determine why the assembly 'Telerik.Web.UI, Version=2019.1.215.40, Culture=neutral, PublicKeyToken=121fae78165ba3d4' could not be loaded.

WRN: Assembly binding logging is turned OFF. To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1. Note: There is some performance penalty associated with assembly bind failure logging. To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.8.4075.0      

Please help me.

thanks,

[Rumen]

Hi Vitaly,

The assembly reference error is a bit different since it ends with this code 0x80131040. The error and the way to solve it is discussed at

https://docs.telerik.com/devtools/aspnet-ajax/installation/upgrading-instructions/upgrading-a-trial-to-a-developer-license-or-to-a-newer-version#could-not-load-file-or-assembly-telerikwebui-after-upgrade

Alternative ideas:

 Try also the binding redirect option:

<configuration>
    <runtime>
        <dependentAssembly>
            <assemblyIdentity name="Telerik.Web.UI" publicKeyToken="121fae78165ba3d4" />
            <bindingRedirect oldVersion="1.0.0.0-2020.2.617.40" newVersion="2020.2.617.40" />
        </dependentAssembly>
    </runtime>
</configuration>

and this KB article

https://www.telerik.com/support/kb/aspnet-ajax/editor/details/error-could-not-load-file-or-assembly-telerik-web-ui-version=xxxxx-x-xxxx-x-culture=neutral-publickeytoken=xxxx-or-one-of-its-dependencies 

 

Regards,
Rumen
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