System.ArgumentOutOfRangeException: Insertion index was out of range

3 posts, 0 answers
  1. Serey
    Serey avatar
    2 posts
    Member since:
    Jan 2015

    Posted 16 Apr 2018 Link to this post

    We're using RadScheduler for scheduling, which allows users to move around scheduled services. However, occasionally, we receive this error. 

     

    System.ArgumentOutOfRangeException: Insertion index was out of range. Must be non-negative and less than or equal to size.  Parameter name: index     

           at System.Web.UI.StateManagedCollection.System.Collections.IList.set_Item(Int32 index, Object value)     
           at Telerik.Web.StronglyTypedStateManagedCollection`1.set_Item(Int32 index, ItemType value)     
           at Telerik.Web.UI.RadScheduler.Telerik.Web.UI.IScheduler.HandleMove(Appointment appointmentToMove, DateTime start, DateTime end, Boolean editSeries, ResourceUpdateInfo resourceUpdateInfo)     
           at Telerik.Web.UI.Scheduler.Views.Week.GroupedByResource.Model.HandleMove(Appointment appointment, ISchedulerTimeSlot sourceSlot, ISchedulerTimeSlot targetSlot, Boolean editSeries)     

           at Telerik.Web.UI.Scheduler.Views.SchedulerModel.ProcessPostBackCommand(SchedulerPostBackEvent postBack)     

           at Telerik.Web.UI.RadScheduler.ProcessPostBackCommand(SchedulerPostBackEvent postBack)     

           at Telerik.Web.UI.RadScheduler.RaisePostBackEvent(String eventArgument)     

           at Telerik.Web.UI.RadScheduler.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)     

           at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)     

           at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)     

           at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

     

    It's been going on for years, and we don't have a clue how it happens. We have not been able to replicate it. I'm wondering if somebody could give us a clue how it might happen from the error message. 

    Thank you. 

     

  2. Peter Milchev
    Admin
    Peter Milchev avatar
    467 posts

    Posted 19 Apr 2018 Link to this post

    Hello Serey,

    We had a similar report a long time ago and the problem was that the GroupBy property was configured on a View level (e.g. TimelineView-GroupBy="User") and the workaround for the issue was to set the GroupBy property on a Control level (e.g. <telerik:RadScheduler GroupBy="User" ... >).

    If that does not help to resolve the issue, please share the Scheduler configuration and the steps for reproduction. If possible, you can send us a sample runnable sample attached to an official support ticket. That would allow us to investigate locally your exact scenario and help you more efficiently.

    Regards,
    Peter Milchev
    Progress Telerik
    Try our brand new, jQuery-free Angular components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
  3. Serey
    Serey avatar
    2 posts
    Member since:
    Jan 2015

    Posted 20 Apr 2018 in reply to Peter Milchev Link to this post

    Thank you for the response. I will try that. 
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