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Sys.WebForms.PageRequestManagerServerErrorException (Unknown Error)

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Ryan
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Ryan asked on 28 Jan 2011, 03:46 PM
I've been getting HTTP 500 errors at random times, and I'm not sure why.  Here are the details:
  • Error message: "Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server.  The status code returned from the server was: 500"
  • When debugging the web application on my local machine (VS 2008, .NET 3.5, IE 7), I have never received an error.
  • The error gets raised sporadically on either of our two web servers (Server: W2K3, IIS 6.0; Client: Vista, IE 7), even when there is only 1 active user
  • The error never raises on co-workers' web applications that do not use Telerik, but still use AJAX
  • I cannot tie the error message to any individual Telerik control
  • 2009.2.701.35

Any help with this would be much appreciated!

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Brian Mains
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answered on 28 Jan 2011, 07:11 PM
Hello,

The error Sys.WebForms.PageRequestManagerServerErrorException isn't telerik specific; we get it typically when an error is happening from the server during an AJAX postback.  You will want to look potentially within your code (though it could be telerik-specific); things obviously operate differently when you deal with multiple users or even one user in a remote environment.  Can you post some of the errors you are getting?

Thanks.
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Ryan
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answered on 28 Jan 2011, 07:19 PM
Brian, thanks for the reply.

The only error message that I have received is what was posted ("Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server.  The status code returned from the server was: 500").  Any thoughts on what may cause this?

Thanks.
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Maria Ilieva
Telerik team
answered on 02 Feb 2011, 01:38 PM
Hello Ryan,

Please revise the following forum post which provides different suggestions for the presented error:
http://social.msdn.microsoft.com/Forums/en/netfxsetup/thread/f5469d1a-b960-4880-9d53-d18ab1764813

All the best,
Maria Ilieva
the Telerik team
Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.
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Maria Ilieva
Telerik team
answered on 02 Feb 2011, 01:38 PM
Hello Ryan,

Please revise the following forum post which provides different suggestions for the presented error:
http://social.msdn.microsoft.com/Forums/en/netfxsetup/thread/f5469d1a-b960-4880-9d53-d18ab1764813

All the best,
Maria Ilieva
the Telerik team
Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.
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Brian Mains
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Ryan
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Maria Ilieva
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