strange error with tooltip manager

4 posts, 0 answers
  1. Rusty
    Rusty avatar
    14 posts
    Member since:
    Oct 2011

    Posted 27 Jan 2012 Link to this post

    I have been trying to install the tools developer ajax tools and I have had several issues.  The latest is this.

    Telerik.Web.UI.RadToolTipManager with ID='RadToolTipManager1' was unable to find embedded skin with name 'Sunset'. Please, make sure that you spelled the skin name correctly, or if you want to use a custom skin, set EnableEmbeddedSkins=false.

    I am guessing this has to do with the tools.  I have installed them but I was still getting messages that the tools were licensed.  Any idea what is going on here?  I haven't changed this code so I am guessing the tools are no longer installed/
  2. Princy
    Princy avatar
    17421 posts
    Member since:
    Mar 2007

    Posted 30 Jan 2012 Link to this post


    Take a look into the following documentation.
    Skins Troubleshooting

  3. Rusty
    Rusty avatar
    14 posts
    Member since:
    Oct 2011

    Posted 30 Jan 2012 Link to this post

    Here is the code that is failing:

    <telerik:RadToolTipManager ID="RadToolTipManager1" runat="server" AutoTooltipify="true"

    HideEvent="ManualClose" Modal="true" ShowEvent="OnMouseOver" Skin="Sunset" Width="450px">


    <telerik:ToolTipTargetControl IsClientID="False" TargetControlID="imgInfo_Dev" Value="" /> <telerik:ToolTipTargetControl IsClientID="false" TargetControlID="imgInfo_WhatIs" />



    Nothing has changed other than attempting to update the tools.


  4. Marin Bratanov
    Marin Bratanov avatar
    3908 posts

    Posted 31 Jan 2012 Link to this post

    Hi Rusty,

    Please examine the following sticky thread in detail: It explains why and how you need the Telerik.Web.UI.Skins assembly, how to add it to your project and offers several troubleshooting tips (like checking the version and updating your VS extensions so that upgrading the controls will automatically add this dll).

    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
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