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Stability about RadTabStrip appearance
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Wenchao
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Wenchao asked on 18 Dec 2008, 06:15 AM
I have a stability issue about the TabStrip,
normally the appearance is Normal Tab, but sometimes on the server the appearance is like Disorder TAB.

I think it happened when the server is busy or something related, cause it never happen on my local machine, or maybe some other reasons I don't know, and I have post a similar issue about the panel bar before, but seems this situation keeps happening, does any one know about this or has any way to tackle this problem? It really annoys when the screen is disordered.

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Wenchao
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answered on 18 Dec 2008, 11:16 PM
I also copied the "TabStrip.css" file to the folder, but the situation doesn't change a lot.
BTW, I am using a trial version, and I have developed 2/3 on the current project, and I did a demo before, people are happy with the screen, and I also convince my boss to purchase a full version, however the apperance is not stable on the server(RadTabStrip,RadWindow), I cant deliver stuff like that, if the situation keeps like this, then I have to give up all the current solutions.
That's the lest thing I want to do. Any body can help me with that, please? 
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Paul
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answered on 22 Dec 2008, 02:57 PM
Hello Wenchao,

I see this is the second forum post on the same problem (the first was for the panelbar control). I guess there's something particular on your live server configuration that causes the issue. Could you please open a support ticket and send a live URL to your web application? In that way we might try to find the cause of the problem.

Regards,
Paul
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MD
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answered on 13 Jan 2009, 02:01 PM
I'm experiencing the same issue where the apperance of the tabstrip is lost (appears similar to the image in the link Wenchao posted with it looking like a typical unordered list) when a postback occurs and there is a RadWindow or RadWindowManager on a usercontrol.  In my situation I a have a page that uses a usercontrol that contains a grid and another user control that is used for the grid edit form and that user control control (grid efit form) contains the tabstrip which loads other user controls for the various tabs.  The user control that contains the grid itself contains the radwindow or radwindowmanager.  When I remove the radwindow or radwindowmanger from the usercontrol the tabstrip appears correctly after postback of an event on the grid efit form.
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Paul
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answered on 13 Jan 2009, 02:11 PM
Hi Matt,

Unfortunately, the provided information doesn't help us much in reproducing the error. It will be best if you open a formal support ticket and can send us a simple running project (incl. CSS, images, DB backup and so on) demonstrating the problems. In that way we can reproduce and pinpoint the problems you're facing on our side, understand the logic of your application and provide a solution.

Regards,
Paul
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MD
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answered on 14 Jan 2009, 02:33 PM
I managed to solve the issue by just adding the radwindowmanager as an updated control of the radgrid in the ajax settings.

Thanks
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MD
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answered on 16 Jan 2009, 09:54 PM
Ok, nevermind that may not have solved the issue.  The issue seems to be reoccuring at least in IE.  There doesn't seem to be an issue with FireFox 3, but in IE 6 at least something is occuring with the telerik controls and the styles with some kind of combination of controls.  The issue doesn't happen when I remove the RadStyleSheetManager from the page.  Could the RadStyleSheet Manager be messing up with sending the styles for the tabstrip?
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Paul
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answered on 19 Jan 2009, 07:51 AM
Hi Matt,

Unless we see a running project demonstrating the issue, we cannot give a straight answer. Still, I'm not sure if this is the case, but this problem might be related to a combination of two factors if you use ASP.NET theme. First, ASP.NET loads all CSS files that are located inside a Theme no matter if they are used or not. And second, there's a bug in IE browser that limits the number of CSS files rendered on a page. We are not sure about the exact number of this limit, but IE just ignores the rest above that limit. BTW, the page will render just fine under Firefox.

If this is the case, I would suggest you include in your Theme only the used skins.

Kind regards,
Paul
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MD
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answered on 19 Jan 2009, 05:01 PM
I understand without a working example it is hard to pin point the cause, but it would take quite a while to package that up.  However, I noticed that you released an updated on the 14th I believe (2008.3.1314.20) and whatever the problem was it appears to have been fixed as I am no longer experiencing the issue unless I revent back to the previous release.

Thanks
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Wenchao
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Paul
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