Code Shoveler
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Code Shoveler
asked on 04 Aug 2011, 08:09 PM
I am not having any luck getting AJAX library to install. It appears to be updating Visual Studio 2008 and displaies an error:
There is a problem with this Windows Installer package. A progrm run as part of the setup did not finish as expected.
It then finishes with
Telerik RadControls Setup Wizard ended prematurely because of an error. ...
I am running on a 64bit Win 7 and executing msiexec from withing a cmd prompt Run as Administrator.
I see a lot of similar install problems in the forums, but they all appear to be different scenarios. I am attaching the msiexec log file [I would be if it was allowed!!].
Thanks
There is a problem with this Windows Installer package. A progrm run as part of the setup did not finish as expected.
It then finishes with
Telerik RadControls Setup Wizard ended prematurely because of an error. ...
I am running on a 64bit Win 7 and executing msiexec from withing a cmd prompt Run as Administrator.
I see a lot of similar install problems in the forums, but they all appear to be different scenarios. I am attaching the msiexec log file [I would be if it was allowed!!].
Thanks
2 Answers, 1 is accepted
0
Code Shoveler
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answered on 04 Aug 2011, 08:16 PM
BTW,
The error seems to be on Visual Studio 2008. I have toggled off the 2008 features, but the Install still seems to be trying to update 2008. Is there some way to turn this off??
I have 2008 installed because uninstalling it after installing 2010 used to (and probably still does) break the Visual Studio 2010 install.
The error seems to be on Visual Studio 2008. I have toggled off the 2008 features, but the Install still seems to be trying to update 2008. Is there some way to turn this off??
I have 2008 installed because uninstalling it after installing 2010 used to (and probably still does) break the Visual Studio 2010 install.
0
Hi,
Code Shoveler opened a support ticket and after some investigation we were able to determine the cause for the issue.
In essence the issue was caused by a corrupted Visual Studio integrated help system, preventing the installer us from deploying our offline documentation.
The issue was resolved by performing the following steps:
1) Open C:\Program Files\Microsoft Help Viewer\v1.0\HelpLibManager.exe.config
2) Set the FirstTimeRun value to True
3) Open the "Help Library Manager" (in Visual Studio 2010, Help -> Manage Help Settings)
4) Select Choose online or local help
5) Select I want to use local help
6) Try viewing the VS 2010 Help (Help -> View Help)
Kind regards,
Andrey
the Telerik team
Code Shoveler opened a support ticket and after some investigation we were able to determine the cause for the issue.
In essence the issue was caused by a corrupted Visual Studio integrated help system, preventing the installer us from deploying our offline documentation.
The issue was resolved by performing the following steps:
1) Open C:\Program Files\Microsoft Help Viewer\v1.0\HelpLibManager.exe.config
2) Set the FirstTimeRun value to True
3) Open the "Help Library Manager" (in Visual Studio 2010, Help -> Manage Help Settings)
4) Select Choose online or local help
5) Select I want to use local help
6) Try viewing the VS 2010 Help (Help -> View Help)
Kind regards,
Andrey
the Telerik team
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