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Serious problems with Telerik.Web.UI

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FatCity69
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FatCity69 asked on 23 Mar 2008, 08:21 PM

I had installed your Silverlight tools first, did up some examples, then a couple days later I installed ASP.Net version followed by the Prometheus version.  I had no problems with the Silverlight version or samples.

After installing the other packages I could not get any of the examples to run and worse the examples that I had had working FAILED on the morning of my demo (of course).  Makes it hard to justify 3 programmer licenses.

Failing code tests/demo's:
1 Treeview Promethous AJAXEnabledWebSite.zip
2 078228_TreeView_ShowLoadingMessage_WEB.UI.zip
 
The primary error is:
   Control cannot be created because Visual Studio cannot find the control's type in the control assembly.

which leads to:
   ERR: Error extracting manifest import from file (hr = 0x80131018).
   <!--
   <%@ Register Assembly="Telerik.Web.UI" Namespace="Telerik.Web.UI" TagPrefix="telerik" %>
   -->

On that problem child Telerik.Web.UI  which leads to other Controls failing.

  057862_WebSite82.zip demo is a little different - started with same errors, dragged and dropped replacements into bin and thing worked.  Of course it doesn't have that pesky bad boy Telerik.Web.UI version 2007.3.1425.20
 
Now I have tried all combinations of correction that I could find in your Knowledge base and Forums and general fixes from the internet.  So, in desperation I replaced the Telerik.Web.UI that came in the Treeview demo with the smaller version from the Silverlight Bin.

The treeview worked first crack out of the box - except for the tooltips & pictures; but I did get a treeview into a browser.  I am about to buy these Controls, but if I am going to have to spend 2 or 3 days getting each control to tenuously work each time I open the project, well you can guess.

Other notes, I used a couple tools from VS2005Pro and even though I believe there is a manifest none of the tools see it.  Maybe something is malformed or corrupt.

The ASP.Net & Promethious DLL's just don't seem to Register.

Why does the Silverlight version work (mostly) and the others not?  I need a reliable and consistent fix for this problem.  I am already behind on time and I like your tool set.  But I simply can't spend this kind of time debugging the product.

Windows XP Pro SP2 v2002; Visual Studio 2005 Pro; ASP.Net 2.0 AJAX 1.0; all updates current; Java current;

REPEAT ALL PROBLEMS ON REBOOT/RESTART.  I need to get a permanent stable Fix or at least a quicker fix.

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FatCity69
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answered on 23 Mar 2008, 11:45 PM
I should have added which controls:
RadControls for ASP.NET Q3 2007
RadControls 'Prometheus' for ASPNET Q3 2007
RadControls for Silverlight (Final)
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Helen
Telerik team
answered on 26 Mar 2008, 01:38 PM
Hello James,

Could you please open a support ticket and send us the sample project which demonstrates the issue.
We will examine it locally and try to find a solution.
Otherwise we tested the behavior - installed Silverlight, RadControls and RadControls "Prometheus" and all the examples ran without problem.

Regards,
Helen
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center
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FatCity69
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answered on 26 Mar 2008, 11:06 PM
Ok - what I'll do is take this step at a time.  Since I have uninstalled all 3 products.  I attempted to install Silverlight tools manually and it is not right  tried automatic exe install and it to is not right. 

I intend to run some checks on this machine, uninstall the Silverlight software and then we can pick up from there.  I do have some pictures and text which I will put on the ticket for you. 

I think it only fair that I reinstall my VS & ASP to bring my system back up to snuff - repair any damage prior to reinstall.
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Helen
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