James Daresta
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James Daresta
asked on 09 Mar 2017, 07:36 PM
I am having a problem with the radcombox which started when I moved to the last update in January. All of sudden in code that has not changed for 5+ years when on radcomboboxes that are required when retrieving the value either by SelectedItem.Value or SelectedValue they return a null value for my remote users. My remote users are using a VPN connection. After the error occurs if they either restart by going back into the page(s) following the links or they restart their browser then it works. However, a few minutes later it may not. I have done remote sessions with users to see if there is anything client side script wise and I cannot see anything. It is very frustrating because it is occurring in areas that have not had any changes for a long time. I am at a loss where to begin to track this down. My only recourse has to put extra code in critical areas to prevent at the least the losing of long text. What I see in the errors I capture is just nulls for the combos.
Attached is a page rendering that when the save button was clicked the Region dropdown came back to the server side code with a selected value as null despite the fact they had actually selected it.
Let me know if I need to open a ticket so I can do remote sessions or such.
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args) { if (Master_FormChanged) { args.IsValid = confirm('WARNING POTENTIAL DATA LOSS!\n\nIt appears that the data on the screen has been edited and you are either leaving the page or causing an action that could result in losing any data that has changed.\n\nPress "Ok" to continue AND LOSE ANY CHANGES OR EDITS you have made or "Cancel" to return to the screen and save your changes first.'); if (!args.IsValid) Master_PerformFullPostBackWaitScreenCancel(); } } function Master_CheckConnectionBeforeSave(sender, args) { args.IsValid = Master_PingFailureCount <= 0; } function Master_LoginStatus_OnLogOut(evt) { evt = (evt) ? evt : ((window.event) ? window.event : null) if (!Page_ClientValidate('vgMainForm')) { cancelEvent(evt); } return false; } function ramMainAjaxManager_OnRequestStart(sender, args) { var enableAjax = true; if ((Master_DoPostBackInstead) || (Master_Exporting)) { enableAjax = false; Master_Exporting = false; } args.set_enableAjax(enableAjax); if (Master_CancelAjaxCall) { return false; } } function Master_EndAjaxRequest(sender, args) { if (args.get_error() != undefined && ((args.get_response().get_statusCode() == '12030' || args.get_response().get_statusCode() == '12031'))) { alert('ERROR! It appears the connection the server has been lost. Please do not click any buttons or submit any data for the web site until you have checked your network connection.'); lblNetworkStatus.innerHTML = 'Not Connected'; Master_PingFailureCount = 4; } else if (args.get_error() != undefined) { alert('ERROR! An error occurred in processing your last request. If you were saving data it has not been saved.'); } } function Master_CheckServerConnection() { if (navigator.onLine) { Master_ServerStatusSuccess(); } else { Master_ServerStatusFailed(); } } function Master_ServerStatusFailed() { var lblNetworkStatus = $get('ctl00_lblNetworkStatus'); if (Master_PingFailureCount == 3) { alert('ERROR! It appears the connection the server has been lost. Please do not click any buttons or submit any data for the web site until you have checked your network connection.'); } lblNetworkStatus.innerHTML = 'Not Connected'; if (Master_PingFailureCount < 4) Master_PingFailureCount++; window.setTimeout("Master_CheckServerConnection()", 2000); } function Master_ServerStatusSuccess() { var lblNetworkStatus = $get('ctl00_lblNetworkStatus'); lblNetworkStatus.innerHTML = 'Connected'; if (Master_PingFailureCount > 3) { alert('Attention! It appears the connection to the server has been restored. You can continue using the application as normal.'); } Master_PingFailureCount = 0; window.setTimeout("Master_CheckServerConnection()", 2000); } //Download File Wait Handler function Master_DownloadWaitScreen() { if (window.location.href.indexOf('oca.olin.com') < 0) { Master_PerformFullPostBackWaitScreen(); var token = new Date().getTime(); //use the current timestamp as the token value $('#ctl00_hfMasterPage_DownloadWaitScreenToken').val(token); Master_FileDownloadCheckTimer = window.setInterval(function () { var cookieValue = Cookies.get('SSCRMFileDownloadToken'); if (cookieValue == token) Master_DownloadWaitScreenFinish() }, 1000); } } function Master_DownloadWaitScreenFinish() { window.clearInterval(Master_FileDownloadCheckTimer); Cookies.remove('SSCRMFileDownloadToken'); //clears this cookie value Master_PerformFullPostBackWaitScreenCancel(); } function Master_MenuClicked(sender, eventArgs) { var item = eventArgs.get_item() var itemValue = item.get_value(); if ((itemValue == 'Customer') || (itemValue == 'SaleCallReport') || (itemValue == 'SalesForecasting') || (itemValue == 'SalesContracts') || (itemValue == 'Administration')) { return false; } else { if (itemValue == "SalesCallReporting_NewOfflineCallReport") { Master_DownloadWaitScreen(); } else { Master_PerformFullPostBackWaitScreen(); } } } function Master_InitializePage() { window.setTimeout("Master_CheckServerConnection()", 2000); } Sys.WebForms.PageRequestManager.getInstance().add_endRequest(Master_EndAjaxRequest); if (typeof window.event == 'undefined') { document.onkeypress = function (e) { var test_type; var test_var; if (e.target.nodeName) test_var = e.target.nodeName.toUpperCase(); if (e.target.type) test_type = e.target.type.toUpperCase(); if ((test_var == 'INPUT' && test_type == 'TEXT') || test_var == 'TEXTAREA' || test_var =='SELECT') { return e.keyCode; } else if (e.keyCode == 8) { e.preventDefault(); } } } else { document.onkeydown = function () { var test_type; var test_var; if (event.srcElement.tagName) test_var = event.srcElement.tagName.toUpperCase(); if (event.srcElement.type) test_type = event.srcElement.type.toUpperCase(); if ((test_var == 'INPUT' && test_type == 'TEXT') || test_var == 'TEXTAREA') { return event.keyCode; } else if (event.keyCode == 8) { event.returnValue = false; } } } function Master_GlobalErrorHandler(message, errorURL, lineNumber) { var outputMessage = "An error occurred with the following details:\n\nMessage: " + message + "\nURL: " + errorURL + "\nLine Number: " + lineNumber + "\nUser Id: Graveson, Michael (MG1H)\n\n\Please send this information to the help desk and the actions you were doing. Thank you."; $.ajax({ type: "POST", data: "{ 'FromAddress' : 'cawebmaster@olin.com', 'ToEmailAddresses' : ['jd1a@olin.com'] ,'Subject':'Sales CRM Client Side Error PRD','Body':'" + outputMessage + "','ReplyTo':'cawebmaster@olin.com','IsBodyHtml':false}", contentType: "application/json; charset=utf-8", dataType: "json"}); } window.onerror = Master_GlobalErrorHandler; $(document).ready(Master_InitializePage);</script> <table id="MainTable" cellspacing="0" class="MasterPage_ContentTable" align="center"> <tr> <td class="MasterPage_ContentTableHeaderCell MasterPage_ContentTableHeaderCellLeft"> <a id="ctl00_hlOlinChlorAlkaliHome" title="Go to Olin Chlor Alkali Products and Vinyls Intranet Home" href="https://olinca.olincorp.net" target="_blank" style="display:inline-block;border-style:None;height:50px;width:155px;"><img title="Go to Olin Chlor Alkali Products and Vinyls Intranet Home" src="../../images/OlinLogo-50x155.png" alt="" /></a> </td> <td class="MasterPage_ContentTableHeaderCell MasterPage_ContentTableHeaderCellRight"> <span id="ctl00_lblHeaderTitle" class="PageTitle">Sales CRM System</span> <br /> <span id="ctl00_lblLoggedInUser" class="LabelItalic">Graveson, Michael (MG1H)</span> <br /> <span id="ctl00_lblNetworkStatusLabel" class="LabelItalic">Network Status:</span> <span id="ctl00_lblNetworkStatus" class="LabelItalic">Connected</span> </td> </tr> <tr> <td class="MasterPage_ContentTableSeparatorBar MasterPage_ContentTableSeparatorBarBottom" colspan="2"> <table width="100%"> <tr> <td align="left"> <div tabindex="0" id="ctl00_rmMainMenu" class="RadMenu RadMenu_Default" style="z-index:1;"> <ul class="rmRootGroup rmHorizontal"> <li class="rmItem rmFirst"><a title="Click to return to Sales CRM Main Page" class="rmLink rmRootLink" href="#"><span class="rmText">Sales CRM Home</span></a></li><li class="rmItem "><a title="Click to Access Customer Profiles" class="rmLink rmRootLink" href="#"><span class="rmText">Customer</span></a><div class="rmSlide"> <ul class="rmVertical rmGroup rmLevel1"> <li class="rmItem rmFirst"><a title="Click to Access Customer Profiles" class="rmLink" href="#"><img alt="Click to Access Customer Profiles" src="../../images/icons/group16x20.gif" class="rmLeftImage" /><span class="rmText">Customer Profile List</span></a></li><li class="rmItem "><a title="Click to create a New Prospect Customer Profile" class="rmLink" href="#"><img alt="Click to create a New Prospect Customer Profile" src="../../images/icons/add-16x20.gif" class="rmLeftImage" /><span class="rmText">New Prospect Customer Profile</span></a></li><li class="rmItem "><a title="Click to Access Trading Partner Profiles" class="rmLink" href="#"><img alt="Click to Access Trading Partner Profiles" src="../../images/icons/group16x20.gif" class="rmLeftImage" /><span class="rmText">Trading Partner Profile List</span></a></li><li class="rmItem rmLast"><a title="Click to create a Customer 360° Account View Report" class="rmLink" href="#"><img alt="Click to create a Customer 360° Account View Report" src="../../images/icons/reporting-16x20.gif" class="rmLeftImage" /><span class="rmText">Customer 360° Account View Report</span></a></li> </ul> </div></li><li class="rmItem "><a title="Click to access the Sales Call Reporting System" class="rmLink rmRootLink" href="#"><span class="rmText">Sales Call Reporting</span></a><div class="rmSlide"> <ul class="rmVertical rmGroup rmLevel1"> <li class="rmItem rmFirst"><a title="Click to go to list of Sales Call Reports" class="rmLink" href="#"><img alt="Click to go to list of Sales Call Reports" src="../../images/icons/list16x20.gif" class="rmLeftImage" /><span class="rmText">Sales Call List View</span></a></li><li class="rmItem "><a title="Click to create a new Sales Call" class="rmLink" href="#"><img alt="Click to create a new Sales Call" src="../../images/icons/add-16x20.gif" class="rmLeftImage" /><span class="rmText">New Sales Call</span></a></li><li class="rmItem "><a title="Click to download offline call report form." class="rmLink" href="#"><img alt="Click to download offline call report form." src="../../images/icons/acrobat.gif" class="rmLeftImage" /><span class="rmText">New/Update Offline Call Form</span></a></li><li class="rmItem rmLast"><a title="Click to run reports for Sales Call Reporting" class="rmLink" href="#"><img alt="Click to run reports for Sales Call Reporting" src="../../images/icons/reporting-16x20.gif" class="rmLeftImage" /><span class="rmText">Generate Sales Call Reports</span></a></li> </ul> </div></li><li class="rmItem "><a title="Click to Access Sales Forecasting System" class="rmLink rmRootLink" href="#"><span class="rmText">Sales Forecasting</span></a><div class="rmSlide"> <ul class="rmVertical rmGroup rmLevel1"> <li class="rmItem rmFirst"><a title="Click to go to Sales Forecast Summary View" class="rmLink" href="#"><img alt="Click to go to Sales Forecast Summary View" src="../../images/icons/list16x20.gif" class="rmLeftImage" /><span class="rmText">Sales Forecast Summary View</span></a></li><li class="rmItem "><a title="Click to go to Sales Forecast Card View" class="rmLink" href="#"><img alt="Click to go to Sales Forecast Card View" src="../../images/icons/cardview-16x16.gif" class="rmLeftImage" /><span class="rmText">Sales Forecast Card View</span></a></li><li class="rmItem "><a title="Click to go to list of Sales Forecast Flash Report" class="rmLink" href="#"><img alt="Click to go to list of Sales Forecast Flash Report" src="../../images/icons/flash-16x16.gif" class="rmLeftImage" /><span class="rmText">Sales Forecast Flash Report</span></a></li><li class="rmItem rmLast"><a title="Click to go to Melissa Report Export" class="rmLink" href="#"><img alt="Click to go to Melissa Report Export" src="../../images/icons/export-16x16.gif" class="rmLeftImage" /><span class="rmText">Melissa Report Export</span></a></li> </ul> </div></li><li class="rmItem rmLast"><a title="Click to Access Sales Contracts" class="rmLink rmRootLink" href="#"><span class="rmText">Sales Contracts</span></a><div class="rmSlide"> <ul class="rmVertical rmGroup rmLevel1"> <li class="rmItem rmFirst"><a title="Click to Access Sales Contracts" class="rmLink" href="#"><img alt="Click to Access Sales Contracts" src="../../images/icons/list16x20.gif" class="rmLeftImage" /><span class="rmText">Contract List</span></a></li><li class="rmItem rmLast"><a title="Click to run reports for Sales Contracts" class="rmLink" href="#"><img alt="Click to run reports for Sales Contracts" src="../../images/icons/reporting-16x20.gif" class="rmLeftImage" /><span class="rmText">Sales Contract Reports</span></a></li> </ul> </div></li> </ul><input id="ctl00_rmMainMenu_ClientState" name="ctl00_rmMainMenu_ClientState" type="hidden" /></div> </td> <td align="right"> <a id="ctl00_logStatus" onclick="Master_LoginStatus_OnLogOut();" title="Click to log out of the system." class="LinkButton" href="javascript:__doPostBack('ctl00$logStatus$ctl00','')"> Log Out <img src="/images/icons/exit16x20.gif" border="0" align="middle" /> </a> </td> </tr> </table> </td> </tr> <tr> <td colspan="2" class="MasterPage_ContentTableContentCell"> <script type="text/javascript"> function OnEditorLoad(editor, args) { editor.oldValue = editor.get_html(true); var element = document.all ? editor.get_document().body : editor.get_document(); $telerik.addExternalHandler(element, "blur", function (e) { var ed = editor; var newValue = ed.get_html(true); if (ed.oldValue != newValue) Master_SetFormChanged(); }); } function OnClientModeChange(sender, args) { if (sender.get_mode() == 4) // Checking the mode, where mode 4 is Preview { sender.get_toolContainer().style.display = "none"; // Hide ToolBar } else { sender.get_toolContainer().style.display = "block"; // Show ToolBar } } Telerik.Web.UI.Editor.CommandList.AjaxSpellCheck = function (commandName, editor) { var spell = $find('ctl00_cphPageContent_radspellSpellChecker'); spell.spellCheck(new PrometheusTextSource(editor)); return false; } var PrometheusTextSource = function (editor) { this._editor = editor; this.get_text = function () { return this._editor.get_html(); }; this.set_text = function (value) { this._editor.set_html(value); }; } function LoadCompetitorPercentage(sender, eventArgs) { SetCompetitorPercentage($find(sender.get_id().replace(/Percent/gi, "")), sender); } function ToggleCompetitorPercentage(sender, eventArgs) { SetCompetitorPercentage(sender, $find(sender.get_id() + 'Percent')); Master_SetFormChanged(); } function SetCompetitorPercentage(competitor, percentage) { if (competitor.get_selectedIndex() > 0) { if (!percentage.get_enabled()) { percentage.enable(); percentage.get_items().getItem(0).select(); } } else { percentage.clearSelection(); percentage.disable(); } } function cvCustomerProfile_ConfirmDeletion(source, args) { if (confirm(source.ConfirmMessage)) { args.IsValid = true; } else { args.IsValid = false; } } function PDFPage(evt) { window.open("CustomerProfile.aspx?SelectedCustomerProfileId=3d1c49ac-4c42-443f-9922-969336ccb71c&PDF=true", "", "width=425,height=525,menubar=no,titlebar=no,location=no,status=no,toolbar=no,scrollbars=yes,resizable=yes,directories=no"); return false; } function ToggleDeletedCheck(checkbox, orgVal) { if ((checkbox.checked) && (!orgVal)) { checkbox.checked = confirm("WARNING! By selecting for this customer to be deleted the customer may no longer be visible or usable in areas of the Sales CRM system. Are you sure you want to mark this customer as deleted?"); } else if ((!checkbox.checked) && (orgVal)) { checkbox.checked = (!confirm("WARNING! By undeleting this customer it will now be visible or usable in areas of the Sales CRM system. Are you sure you want to undelete this customer?")); } } </script><div id="ctl00_cphPageContent_radspellSpellChecker" style="display: none;"> <input type="hidden" name="ctl00$cphPageContent$radspellSpellChecker" id="ctl00_cphPageContent_radspellSpellCheckerSpellChecked" /><div id="ctl00_cphPageContent_radspellSpellChecker_dialogOpener" style="display:none;"> <div id="ctl00_cphPageContent_radspellSpellChecker_dialogOpener_Window" style="display:none;"> <div id="ctl00_cphPageContent_radspellSpellChecker_dialogOpener_Window_C" style="display:none;"> </div><input id="ctl00_cphPageContent_radspellSpellChecker_dialogOpener_Window_ClientState" name="ctl00_cphPageContent_radspellSpellChecker_dialogOpener_Window_ClientState" type="hidden" /> </div><input id="ctl00_cphPageContent_radspellSpellChecker_dialogOpener_ClientState" name="ctl00_cphPageContent_radspellSpellChecker_dialogOpener_ClientState" type="hidden" /> </div><input name="ctl00$cphPageContent$radspellSpellChecker$SpellCheck" type="button" id="ctl00_cphPageContent_radspellSpellChecker_SpellCheck" title="Spell Check" value="Spell Check" onclick="return false;" /><input id="ctl00_cphPageContent_radspellSpellChecker_ClientState" name="ctl00_cphPageContent_radspellSpellChecker_ClientState" type="hidden" /></div> <table class="TableFullWidth" cellspacing="0" cellpadding="3" > <tr> <td> <span id="ctl00_cphPageContent_lblCustomerProfile_Title" class="PageTitle">Customer Profile</span> </td> <td align="right" valign="middle"> </td> </tr> <tr> <td colspan="2"> For Adding/Editing Contact Information please fill out the information below and click the "Save" button. Bold labels indicate required fields. <br /> <br /> </td> </tr></table><table class="TableFullWidth" cellspacing="0" cellpadding="3" > <tr> <td> <div id="ctl00_cphPageContent_vsCustomerProfile_AccountInformation" class="LabelWarning" style="display:none;"></div> <div id="ctl00_cphPageContent_vsCustomerProfile_ProductEdit" class="LabelWarning" style="display:none;"></div> <div id="ctl00_cphPageContent_vsCustomerProfile_ContactInformation" class="LabelWarning" style="display:none;"></div> </td> </tr></table> <table class="ContentTableBordered TableFullWidth" cellspacing="0" cellpadding="4"> <tr> <td class="ContentTableCellTitleDark" height="20" colspan="6"> <table width="100%" cellpadding="0" cellspacing="0" style="margin:0px 0px 0px 0px;" border="0"> <tr> <td> Add Contact </td> <td align="right"> <span id="ctl00_cphPageContent_btnCustomerProfile_SaveContact" class="RadButton RadButton_Default rbSkinnedButton"><span class="rbPrimaryIcon" style="background-image:url('/images/icons/save16x16.gif');"></span><input class="rbDecorated rbPrimary" type="button" name="ctl00$cphPageContent$btnCustomerProfile_SaveContact_input" id="ctl00_cphPageContent_btnCustomerProfile_SaveContact_input" value="Save" /><input id="ctl00_cphPageContent_btnCustomerProfile_SaveContact_ClientState" name="ctl00_cphPageContent_btnCustomerProfile_SaveContact_ClientState" type="hidden" /></span> <span id="ctl00_cphPageContent_btnCustomerProfile_CancelContact" class="RadButton RadButton_Default rbSkinnedButton"><span class="rbPrimaryIcon rbCancel"></span><input class="rbDecorated rbPrimary" type="button" name="ctl00$cphPageContent$btnCustomerProfile_CancelContact_input" id="ctl00_cphPageContent_btnCustomerProfile_CancelContact_input" value="Cancel" /><input id="ctl00_cphPageContent_btnCustomerProfile_CancelContact_ClientState" name="ctl00_cphPageContent_btnCustomerProfile_CancelContact_ClientState" type="hidden" /></span> </td> </tr> </table> </td> </tr> <tr> <td class="tableSectionLabelCell" nowrap="nowrap"> Salutation: </td> <td class="tableSectionLabelCell"> <span id="ctl00_cphPageContent_lblCustomerProfile_ContactFirstNameLabel" class="LabelBold">First Name:</span><span id="ctl00_cphPageContent_rfvCustomerProfile_Contact_FirstName" title="First Name is required." style="visibility:hidden;">*</span> </td> <td class="tableSectionLabelCell"> <span id="ctl00_cphPageContent_lblCustomerProfile_ContactLastNameLabel" class="LabelBold">Last Name:</span><span id="ctl00_cphPageContent_rfvCustomerProfile_ContactLastName" title="Last Name is required." style="visibility:hidden;">*</span> </td> <td class="tableSectionLabelCell"> Title/Position: </td> <td class="tableSectionLabelCell"> <span id="ctl00_cphPageContent_lblCustomerProfile_ContactEmailLabel" class="LabelBold">Email:</span><span id="ctl00_cphPageContent_rfvCustomerProfile_ContactEmail" title="Email is required." style="visibility:hidden;">*</span><span 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class="tableSectionDataCell"> <span id="ctl00_cphPageContent_rtxtCustomerProfile_ContactFirstName_wrapper" class="riSingle RadInput RadInput_Default" style="width:175px;"><input id="ctl00_cphPageContent_rtxtCustomerProfile_ContactFirstName" name="ctl00$cphPageContent$rtxtCustomerProfile_ContactFirstName" size="20" class="riTextBox riEmpty" value="Required" type="text" /><input id="ctl00_cphPageContent_rtxtCustomerProfile_ContactFirstName_ClientState" name="ctl00_cphPageContent_rtxtCustomerProfile_ContactFirstName_ClientState" type="hidden" /></span> </td> <td class="tableSectionDataCell"> <span id="ctl00_cphPageContent_rtxtCustomerProfile_ContactLastName_wrapper" class="riSingle RadInput RadInput_Default" style="width:175px;"><input id="ctl00_cphPageContent_rtxtCustomerProfile_ContactLastName" name="ctl00$cphPageContent$rtxtCustomerProfile_ContactLastName" size="20" class="riTextBox riEmpty" value="Required" type="text" /><input id="ctl00_cphPageContent_rtxtCustomerProfile_ContactLastName_ClientState" name="ctl00_cphPageContent_rtxtCustomerProfile_ContactLastName_ClientState" type="hidden" /></span> </td> <td class="tableSectionDataCell"> <span id="ctl00_cphPageContent_rtxtCustomerProfile_ContactTitlePosition_wrapper" class="riSingle RadInput RadInput_Default" style="width:175px;"><input id="ctl00_cphPageContent_rtxtCustomerProfile_ContactTitlePosition" name="ctl00$cphPageContent$rtxtCustomerProfile_ContactTitlePosition" size="20" class="riTextBox riEnabled" type="text" value="" /><input id="ctl00_cphPageContent_rtxtCustomerProfile_ContactTitlePosition_ClientState" name="ctl00_cphPageContent_rtxtCustomerProfile_ContactTitlePosition_ClientState" type="hidden" /></span> </td> <td class="tableSectionDataCell"> <span id="ctl00_cphPageContent_rtxtCustomerProfile_ContactEmail_wrapper" class="riSingle RadInput RadInput_Default" style="width:175px;"><input id="ctl00_cphPageContent_rtxtCustomerProfile_ContactEmail" 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class="tableSectionLabelCell"> State: </td> <td class="tableSectionLabelCell"> Zip: </td> </tr> <tr> <td class="tableSectionDataCell" colspan="3"> <span id="ctl00_cphPageContent_rtxtCustomerProfile_ContactAddress_wrapper" class="riSingle RadInput RadInput_Default" style="width:485px;"><input id="ctl00_cphPageContent_rtxtCustomerProfile_ContactAddress" name="ctl00$cphPageContent$rtxtCustomerProfile_ContactAddress" size="20" class="riTextBox riEnabled" type="text" value="" /><input id="ctl00_cphPageContent_rtxtCustomerProfile_ContactAddress_ClientState" name="ctl00_cphPageContent_rtxtCustomerProfile_ContactAddress_ClientState" type="hidden" /></span> </td> <td class="tableSectionDataCell"> <span id="ctl00_cphPageContent_rtxtCustomerProfile_ContactCity_wrapper" class="riSingle RadInput RadInput_Default" style="width:175px;"><input id="ctl00_cphPageContent_rtxtCustomerProfile_ContactCity" name="ctl00$cphPageContent$rtxtCustomerProfile_ContactCity" size="20" class="riTextBox riEnabled" type="text" value="" /><input id="ctl00_cphPageContent_rtxtCustomerProfile_ContactCity_ClientState" name="ctl00_cphPageContent_rtxtCustomerProfile_ContactCity_ClientState" type="hidden" /></span> </td> <td class="tableSectionDataCell"> <table style="margin: 0px 0px 0px 0px;" cellpadding="0"> <tr> <td> <div id="ctl00_cphPageContent_rcbCustomerProfile_ContactCountry" class="RadComboBox RadComboBox_Default" style="width:80px;"> <table summary="combobox" style="border-width:0;border-collapse:collapse;width:100%"> <tr class="rcbReadOnly"> <td class="rcbInputCell rcbInputCellLeft" style="width:100%;"><input name="ctl00$cphPageContent$rcbCustomerProfile_ContactCountry" type="text" class="rcbInput radPreventDecorate" id="ctl00_cphPageContent_rcbCustomerProfile_ContactCountry_Input" value="US" readonly="readonly" /></td><td class="rcbArrowCell rcbArrowCellRight"><a id="ctl00_cphPageContent_rcbCustomerProfile_ContactCountry_Arrow" style="overflow: hidden;display: block;position: relative;outline: none;">select</a></td> </tr> </table><div class="rcbSlide" style="z-index:6000;display:none;"><div id="ctl00_cphPageContent_rcbCustomerProfile_ContactCountry_DropDown" class="RadComboBoxDropDown RadComboBoxDropDown_Default "><div class="rcbScroll rcbWidth rcbNoWrap"><ul class="rcbList"><li class="rcbItem">CA</li><li class="rcbItem">US</li><li class="rcbItem">XX</li></ul></div></div></div><input id="ctl00_cphPageContent_rcbCustomerProfile_ContactCountry_ClientState" name="ctl00_cphPageContent_rcbCustomerProfile_ContactCountry_ClientState" type="hidden" /></div> </td> <td> </td> <td> <div class="RadAjaxPanel" id="ctl00_ctl00_cphPageContent_rcbCustomerProfile_ContactStatePanel"> <div id="ctl00_cphPageContent_rcbCustomerProfile_ContactState" class="RadComboBox RadComboBox_Default" style="width:80px;"> <table summary="combobox" style="border-width:0;border-collapse:collapse;width:100%"> <tr class="rcbReadOnly"> <td class="rcbInputCell rcbInputCellLeft" style="width:100%;"><input name="ctl00$cphPageContent$rcbCustomerProfile_ContactState" type="text" class="rcbInput radPreventDecorate" id="ctl00_cphPageContent_rcbCustomerProfile_ContactState_Input" value="TN" readonly="readonly" /></td><td class="rcbArrowCell rcbArrowCellRight"><a id="ctl00_cphPageContent_rcbCustomerProfile_ContactState_Arrow" style="overflow: hidden;display: block;position: relative;outline: none;">select</a></td> </tr> </table><div class="rcbSlide" style="z-index:6000;display:none;"><div id="ctl00_cphPageContent_rcbCustomerProfile_ContactState_DropDown" class="RadComboBoxDropDown RadComboBoxDropDown_Default "><div class="rcbScroll rcbWidth rcbNoWrap"><ul class="rcbList"><li class="rcbItem">AK</li><li class="rcbItem">AL</li><li class="rcbItem">AR</li><li class="rcbItem">AZ</li><li class="rcbItem">CA</li><li class="rcbItem">CO</li><li class="rcbItem">CT</li><li class="rcbItem">DC</li><li class="rcbItem">DE</li><li class="rcbItem">FL</li><li class="rcbItem">GA</li><li class="rcbItem">HI</li><li class="rcbItem">IA</li><li class="rcbItem">ID</li><li class="rcbItem">IL</li><li class="rcbItem">IN</li><li class="rcbItem">KS</li><li class="rcbItem">KY</li><li class="rcbItem">LA</li><li class="rcbItem">MA</li><li class="rcbItem">MD</li><li class="rcbItem">ME</li><li class="rcbItem">MI</li><li class="rcbItem">MN</li><li class="rcbItem">MO</li><li class="rcbItem">MS</li><li class="rcbItem">MT</li><li class="rcbItem">NC</li><li class="rcbItem">ND</li><li class="rcbItem">NE</li><li class="rcbItem">NH</li><li class="rcbItem">NJ</li><li class="rcbItem">NM</li><li class="rcbItem">NV</li><li class="rcbItem">NY</li><li class="rcbItem">OH</li><li class="rcbItem">OK</li><li class="rcbItem">OR</li><li class="rcbItem">PA</li><li class="rcbItem">RI</li><li class="rcbItem">SC</li><li class="rcbItem">SD</li><li class="rcbItem">TN</li><li class="rcbItem">TX</li><li class="rcbItem">UT</li><li class="rcbItem">VA</li><li class="rcbItem">VT</li><li class="rcbItem">WA</li><li class="rcbItem">WI</li><li class="rcbItem">WV</li><li class="rcbItem">WY</li></ul></div></div></div><input id="ctl00_cphPageContent_rcbCustomerProfile_ContactState_ClientState" name="ctl00_cphPageContent_rcbCustomerProfile_ContactState_ClientState" type="hidden" /> </div></div> </td> </tr> </table> </td> <td class="tableSectionDataCell"> <span id="ctl00_cphPageContent_rtxtCustomerProfile_ContactZip_wrapper" class="riSingle RadInput RadInput_Default" style="width:175px;"><input id="ctl00_cphPageContent_rtxtCustomerProfile_ContactZip" name="ctl00$cphPageContent$rtxtCustomerProfile_ContactZip" size="20" class="riTextBox riEnabled" type="text" value="" /><input id="ctl00_cphPageContent_rtxtCustomerProfile_ContactZip_ClientState" name="ctl00_cphPageContent_rtxtCustomerProfile_ContactZip_ClientState" type="hidden" /></span> </td> </tr> <tr> <td colspan="6" class="tableSectionLabelCell"> <span id="ctl00_cphPageContent_lblCustomerProfile_ContactNotesLabel" class="LabelBold">Notes:</span> </td> </tr> <tr> <td colspan="6" class="tableSectionDataCell"> <div id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotes" class="RadEditor Default reWrapper" style="height:200px;width:620px;"> <div id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotes_dialogOpener" style="display:none;"> <div id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotes_dialogOpener_Window" style="display:none;"> <div id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotes_dialogOpener_Window_C" style="display:none;"> </div><input id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotes_dialogOpener_Window_ClientState" name="ctl00_cphPageContent_reCustomerProfile_ContactContactNotes_dialogOpener_Window_ClientState" type="hidden" /> </div><input id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotes_dialogOpener_ClientState" name="ctl00_cphPageContent_reCustomerProfile_ContactContactNotes_dialogOpener_ClientState" type="hidden" /> </div><table id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotesWrapper" class="reLayoutWrapper" style="width:100%;height:200px;"> <caption style="display:none;"> RadEditor - HTML WYSIWYG Editor. MS Word-like content editing experience thanks to a rich set of formatting tools, dropdowns, dialogs, system modules and built-in spell-check. </caption><thead style="display:none;"> <tr> <th scope="col"><span>RadEditor's components - toolbar, content area, modes and modules</span></th> </tr> </thead><tbody> <tr> <th scope="row" style="display:none;"><span></span></th><td class="reWrapper_corner reCorner_top_left"> </td><td class="reWrapper_center reCenter_top" colspan="3"> </td><td class="reWrapper_corner reCorner_top_right"> </td> </tr><tr> <th scope="row" style="display:none;"><span>Toolbar's wrapper</span></th><td class="reLeftVerticalSide" rowspan="4"> </td><td rowspan="4" id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotesLeft" class="reTlbVertical"></td><td id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotesTop" class="reToolCell" style="width:100%;"><div class="Default reToolbarWrapper"> <ul class="reToolbar Default"> <li class="reGrip grip_first"> </li><li class="reToolFirstItem"><a title="AJAX Spellchecker" class="reTool" href="#"><span class="AjaxSpellCheck"> </span></a></li><li><a title="Cut" class="reTool" href="#"><span class="Cut"> </span></a></li><li><a title="Copy" class="reTool" href="#"><span class="Copy"> </span></a></li><li class="reSeparator"> </li><li><a title="Paste Options" class="reTool reSplitButton" href="#"><span class="PasteStrip"> </span><span class="split_arrow"> </span></a></li><li class="reSeparator"> </li><li><a title="Undo" class="reTool reSplitButton" href="#"><span class="Undo"> </span><span class="split_arrow"> </span></a></li><li class="reToolLastItem"><a title="Redo" class="reTool reSplitButton" href="#"><span class="Redo"> </span><span class="split_arrow"> </span></a></li><li class="reGrip grip_last"> </li> </ul><ul class="reToolbar Default"> <li class="reGrip grip_first"> </li><li class="reToolFirstItem"><a title="Font Name" class="reDropdown" href="#"><span class="FontName">Font Name</span></a></li><li><a title="Size" class="reDropdown" href="#"><span class="FontSize">Size</span></a></li><li><a title="Bold" class="reTool" href="#"><span class="Bold"> </span></a></li><li><a title="Italic" class="reTool" href="#"><span class="Italic"> </span></a></li><li><a title="Underline" class="reTool" href="#"><span class="Underline"> </span></a></li><li class="reSeparator"> </li><li><a title="Bullet List" class="reTool" href="#"><span class="InsertUnorderedList"> </span></a></li><li><a title="Numbered List" class="reTool" href="#"><span class="InsertOrderedList"> </span></a></li><li><a title="Align Right" class="reTool" href="#"><span class="JustifyRight"> </span></a></li><li><a title="Align Center" class="reTool" href="#"><span class="JustifyCenter"> </span></a></li><li><a title="Align Left" class="reTool" href="#"><span class="JustifyLeft"> </span></a></li><li><a title="Outdent" class="reTool" href="#"><span class="Outdent"> </span></a></li><li><a title="Indent" class="reTool" href="#"><span class="Indent"> </span></a></li><li class="reToolLastItem"><a title="Insert Table" class="reTool reSplitButton" href="#"><span class="InsertTable"> </span><span class="split_arrow"> </span></a></li><li class="reGrip grip_last"> </li> </ul> </div></td><td rowspan="4" id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotesRight" class="reTlbVertical"></td><td rowspan="4" class="reRightVerticalSide"> </td> </tr><tr> <th scope="row" style="display:none;"><span>Content area wrapper</span></th><td id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotesCenter" class="reContentCell" style="height:100%;"><label for="ctl00_cphPageContent_reCustomerProfile_ContactContactNotesContentHiddenTextarea" style="display:none;">RadEditor hidden textarea</label><textarea id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotesContentHiddenTextarea" name="ctl00$cphPageContent$reCustomerProfile_ContactContactNotes" rows="4" cols="20" style="display:none;"></textarea></td> </tr><tr> <th scope="row" style="display:none;"><span>RadEditor's bottom area: Design, Html and Preview modes, Statistics module and resize handle.</span></th><td class="reToolZone"><table class="reBottomTable" id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotes_BottomTable" style="width:100%;"> <caption style="display:none;"> It contains RadEditor's Modes/views (HTML, Design and Preview), Statistics and Resizer </caption><thead style="display:none;"> <tr> <th scope="col"><span>Editor Mode buttons</span></th><th scope="col"><span>Statistics module</span></th><th scope="col"><span>Editor resizer</span></th> </tr> </thead><tbody> <tr style="display:none;"> <td class="reEditorModesCell"><div class="reEditorModes" id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotes_ModesWrapper"> </div></td><td class="reBottomZone" id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotesBottom"> </td><td class="reResizeCell" style="width:15px;"><div id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotesBottomResizer"> </div></td> </tr> </tbody> </table><noscript> <p>RadEditor - please enable JavaScript to use the rich text editor.</p> </noscript></td> </tr><tr> <th scope="row" style="display:none;"><span>RadEditor's Modules - special tools used to provide extra information such as Tag Inspector, Real Time HTML Viewer, Tag Properties and other.</span></th><td id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotesModule" class="reToolZone"></td> </tr><tr> <th scope="row" style="display:none;"><span></span></th><td class="reWrapper_corner reCorner_bottom_left"> </td><td class="reWrapper_center reCenter_bottom" colspan="3"> </td><td class="reWrapper_corner reCorner_bottom_right"> </td> </tr> </tbody> </table><input id="ctl00_cphPageContent_reCustomerProfile_ContactContactNotes_ClientState" name="ctl00_cphPageContent_reCustomerProfile_ContactContactNotes_ClientState" type="hidden" /></div><span id="ctl00_cphPageContent_lblCustomerProfile_ContactContactNotesLength" class="LabelSmall LabelItalic">(4000 max)</span> </td> </tr> </table> </td> </tr> <tr> <td class="MasterPage_ContentTableSeparatorBar" colspan="2"><img id="ctl00_imgSpacer" src="../../images/transparent1x1.gif" /></td> </tr> </table> <table align="center"> <tr> <td> <span id="ctl00_lblCopyrightText1" class="LabelSmall">© Copyright</span> <span id="ctl00_lblCopyrightDate" class="LabelSmall">2017</span> <a id="ctl00_hlCopyrightOlinSite" class="LinkSmall LabelSmall" href="http://www.olin.com" target="_blank">Olin Corporation</a> <span id="ctl00_lblCopyrightText2" class="LabelSmall">All Rights Reserved.</span> </td> </tr> </table> <span id="ctl00_cvDefaultButtonFix" style="display:none;"></span> <span id="ctl00_cvFormDataChanged" style="display:none;"></span> <span id="ctl00_cvConnectionLost" style="display:none;"></span> <input type="hidden" name="ctl00$hfMasterPage_DownloadWaitScreenToken" id="ctl00_hfMasterPage_DownloadWaitScreenToken" /><div id="ctl00_rwmMasterPage_WindowManager" style="display:none;"> <div id="ctl00_rwmMasterPage_WindowManager_alerttemplate" style="display:none;"> <div class="rwDialogPopup radalert"> <div class="rwDialogText"> {1} </div> <div> <a onclick="$find('{0}').close(true);" class="rwPopupButton" href="javascript:void(0);"> <span class="rwOuterSpan"> <span class="rwInnerSpan">##LOC[OK]##</span> </span> </a> </div> </div> </div><div id="ctl00_rwmMasterPage_WindowManager_prompttemplate" style="display:none;"> <div class="rwDialogPopup radprompt"> <div class="rwDialogText"> {1} </div> <div> <script type="text/javascript"> function RadWindowprompt_detectenter(id, ev, input) { if (!ev) ev = window.event; if (ev.keyCode == 13) { var but = input.parentNode.parentNode.getElementsByTagName("A")[0]; if (but) { if (but.click) but.click(); else if (but.onclick) { but.focus(); var click = but.onclick; but.onclick = null; if (click) click.call(but); } } return false; } else return true; } </script> <input title="Enter Value" onkeydown="return RadWindowprompt_detectenter('{0}', event, this);" type="text" class="rwDialogInput" value="{2}" /> </div> <div> <a onclick="$find('{0}').close(this.parentNode.parentNode.getElementsByTagName('input')[0].value);" class="rwPopupButton" href="javascript:void(0);" ><span class="rwOuterSpan"><span class="rwInnerSpan">##LOC[OK]##</span></span></a> <a onclick="$find('{0}').close(null);" class="rwPopupButton" href="javascript:void(0);"><span class="rwOuterSpan"><span class="rwInnerSpan">##LOC[Cancel]##</span></span></a> </div> </div> </div><div id="ctl00_rwmMasterPage_WindowManager_confirmtemplate" style="display:none;"> <div class="rwDialogPopup radconfirm"> <div class="rwDialogText"> {1} </div> <div> <a onclick="$find('{0}').close(true);" class="rwPopupButton" href="javascript:void(0);" ><span class="rwOuterSpan"><span class="rwInnerSpan">##LOC[OK]##</span></span></a> <a onclick="$find('{0}').close(false);" class="rwPopupButton" href="javascript:void(0);"><span class="rwOuterSpan"><span class="rwInnerSpan">##LOC[Cancel]##</span></span></a> </div> </div> </div><input id="ctl00_rwmMasterPage_WindowManager_ClientState" name="ctl00_rwmMasterPage_WindowManager_ClientState" type="hidden" /></div><div id="ctl00_rwMasterPage_FullScreenWaitWindow" style="border-color:Transparent;border-width:0px;border-style:None;display:none;"> <div id="ctl00_rwMasterPage_FullScreenWaitWindow_C" style="display:none;"> <table class="ModalPopup2"> <tr> <td align="center"> <br /> <br /> <span id="ctl00_rwMasterPage_FullScreenWaitWindow_C_lblPerformFullPostBackWaitScreen" class="PageTitle LabelLarge">Sales CRM System - Processing...</span> <br /> <br /> <span id="ctl00_rwMasterPage_FullScreenWaitWindow_C_lblMaster_PerformFullPostBackWaitScreenInstructions" class="LabelBold">Please wait while your request is being processed.</span> <br /> <br /> <span id="ctl00_rwMasterPage_FullScreenWaitWindow_C_lblMaster_PerformFullPostBackWaitScreenInstructionCancel" class="LabelBold LabelMedium LabelWarning">Please do not refresh your browser!</span> <br /> <br /> <br /> <span id="spinWaitIcon"></span> <br /> <br /> </td> </tr></table> </div><input id="ctl00_rwMasterPage_FullScreenWaitWindow_ClientState" name="ctl00_rwMasterPage_FullScreenWaitWindow_ClientState" type="hidden" /></div><script type="text/javascript"> if (Telerik.Web.UI.RadButton != null) { Telerik.Web.UI.RadButton.prototype._buildPostBackOptions = function () { var options = this._getPostBackOptions() || { eventTarget: this.get_uniqueID(), eventArgument: this.get_enableSplitButton() ? 'RadButtonEventArguments' : '', validation: this._validationGroup ? true : false, validationGroup: this._validationGroup, actionUrl: this._navigateUrl || '', trackFocus: false, clientSubmit: !this.IsInputTypeSubmit() || this.get_singleClick() || this.get_buttonType() != Telerik.Web.UI.RadButtonType.StandardButton || this.IsImageButton() }; return "new WebForm_PostBackOptions('" + options.eventTarget + "', '" + options.eventArgument + "', " + options.validation + ", '" + options.validationGroup + "', '" + options.actionUrl + "', " + options.trackFocus + ", " + options.clientSubmit + ")"; } }</script> <script type="text/javascript">//<![CDATA[var Page_ValidationSummaries = new Array(document.getElementById("ctl00_cphPageContent_vsCustomerProfile_AccountInformation"), document.getElementById("ctl00_cphPageContent_vsCustomerProfile_ProductEdit"), document.getElementById("ctl00_cphPageContent_vsCustomerProfile_ContactInformation"));var Page_Validators = new Array(document.getElementById("ctl00_cphPageContent_rfvCustomerProfile_Contact_FirstName"), document.getElementById("ctl00_cphPageContent_rfvCustomerProfile_ContactLastName"), document.getElementById("ctl00_cphPageContent_rfvCustomerProfile_ContactEmail"), document.getElementById("ctl00_cphPageContent_revCustomerProfile_ContactEmail"), document.getElementById("ctl00_cphPageContent_rfvCustomerProfile_ContactPhone"), document.getElementById("ctl00_cvDefaultButtonFix"), document.getElementById("ctl00_cvFormDataChanged"), document.getElementById("ctl00_cvConnectionLost"));//]]></script><script type="text/javascript">//<![CDATA[var ctl00_cphPageContent_vsCustomerProfile_AccountInformation = document.all ? document.all["ctl00_cphPageContent_vsCustomerProfile_AccountInformation"] : document.getElementById("ctl00_cphPageContent_vsCustomerProfile_AccountInformation");ctl00_cphPageContent_vsCustomerProfile_AccountInformation.headertext = "ERROR! The Account Information cannot be saved due to the following reasons:\r\n ";ctl00_cphPageContent_vsCustomerProfile_AccountInformation.validationGroup = "vgAccountInformation";var ctl00_cphPageContent_vsCustomerProfile_ProductEdit = document.all ? document.all["ctl00_cphPageContent_vsCustomerProfile_ProductEdit"] : document.getElementById("ctl00_cphPageContent_vsCustomerProfile_ProductEdit");ctl00_cphPageContent_vsCustomerProfile_ProductEdit.headertext = "ERROR! The Product Information cannot be saved due to the following reasons:\r\n ";ctl00_cphPageContent_vsCustomerProfile_ProductEdit.validationGroup = "vgProductEdit";var ctl00_cphPageContent_vsCustomerProfile_ContactInformation = document.all ? document.all["ctl00_cphPageContent_vsCustomerProfile_ContactInformation"] : document.getElementById("ctl00_cphPageContent_vsCustomerProfile_ContactInformation");ctl00_cphPageContent_vsCustomerProfile_ContactInformation.headertext = "ERROR! The Contact Information cannot be saved due to the following reasons:\r\n ";ctl00_cphPageContent_vsCustomerProfile_ContactInformation.validationGroup = "vgContactInformation";var ctl00_cphPageContent_rfvCustomerProfile_Contact_FirstName = document.all ? document.all["ctl00_cphPageContent_rfvCustomerProfile_Contact_FirstName"] : document.getElementById("ctl00_cphPageContent_rfvCustomerProfile_Contact_FirstName");ctl00_cphPageContent_rfvCustomerProfile_Contact_FirstName.controltovalidate = "ctl00_cphPageContent_rtxtCustomerProfile_ContactFirstName";ctl00_cphPageContent_rfvCustomerProfile_Contact_FirstName.errormessage = "First Name is required.";ctl00_cphPageContent_rfvCustomerProfile_Contact_FirstName.validationGroup = "vgContactInformation";ctl00_cphPageContent_rfvCustomerProfile_Contact_FirstName.evaluationfunction = "RequiredFieldValidatorEvaluateIsValid";ctl00_cphPageContent_rfvCustomerProfile_Contact_FirstName.initialvalue = "";var ctl00_cphPageContent_rfvCustomerProfile_ContactLastName = document.all ? document.all["ctl00_cphPageContent_rfvCustomerProfile_ContactLastName"] : document.getElementById("ctl00_cphPageContent_rfvCustomerProfile_ContactLastName");ctl00_cphPageContent_rfvCustomerProfile_ContactLastName.controltovalidate = "ctl00_cphPageContent_rtxtCustomerProfile_ContactLastName";ctl00_cphPageContent_rfvCustomerProfile_ContactLastName.errormessage = "Last Name is required.";ctl00_cphPageContent_rfvCustomerProfile_ContactLastName.validationGroup = "vgContactInformation";ctl00_cphPageContent_rfvCustomerProfile_ContactLastName.evaluationfunction = "RequiredFieldValidatorEvaluateIsValid";ctl00_cphPageContent_rfvCustomerProfile_ContactLastName.initialvalue = "";var ctl00_cphPageContent_rfvCustomerProfile_ContactEmail = document.all ? document.all["ctl00_cphPageContent_rfvCustomerProfile_ContactEmail"] : document.getElementById("ctl00_cphPageContent_rfvCustomerProfile_ContactEmail");ctl00_cphPageContent_rfvCustomerProfile_ContactEmail.controltovalidate = "ctl00_cphPageContent_rtxtCustomerProfile_ContactEmail";ctl00_cphPageContent_rfvCustomerProfile_ContactEmail.errormessage = "Email is required.";ctl00_cphPageContent_rfvCustomerProfile_ContactEmail.validationGroup = "vgContactInformation";ctl00_cphPageContent_rfvCustomerProfile_ContactEmail.evaluationfunction = "RequiredFieldValidatorEvaluateIsValid";ctl00_cphPageContent_rfvCustomerProfile_ContactEmail.initialvalue = "";var ctl00_cphPageContent_revCustomerProfile_ContactEmail = document.all ? document.all["ctl00_cphPageContent_revCustomerProfile_ContactEmail"] : document.getElementById("ctl00_cphPageContent_revCustomerProfile_ContactEmail");ctl00_cphPageContent_revCustomerProfile_ContactEmail.controltovalidate = "ctl00_cphPageContent_rtxtCustomerProfile_ContactEmail";ctl00_cphPageContent_revCustomerProfile_ContactEmail.errormessage = "Email is a invalid format.";ctl00_cphPageContent_revCustomerProfile_ContactEmail.validationGroup = "vgContactInformation";ctl00_cphPageContent_revCustomerProfile_ContactEmail.evaluationfunction = "RegularExpressionValidatorEvaluateIsValid";ctl00_cphPageContent_revCustomerProfile_ContactEmail.validationexpression = "^[\\w\\.\\-]+@[a-zA-Z0-9\\-]+(\\.[a-zA-Z0-9\\-]{1,})*(\\.[a-zA-Z]{2,3}){1,2}$";var ctl00_cphPageContent_rfvCustomerProfile_ContactPhone = document.all ? document.all["ctl00_cphPageContent_rfvCustomerProfile_ContactPhone"] : document.getElementById("ctl00_cphPageContent_rfvCustomerProfile_ContactPhone");ctl00_cphPageContent_rfvCustomerProfile_ContactPhone.controltovalidate = "ctl00_cphPageContent_rtxtCustomerProfile_ContactPhone";ctl00_cphPageContent_rfvCustomerProfile_ContactPhone.errormessage = "Phone is required.";ctl00_cphPageContent_rfvCustomerProfile_ContactPhone.validationGroup = "vgContactInformation";ctl00_cphPageContent_rfvCustomerProfile_ContactPhone.evaluationfunction = "RequiredFieldValidatorEvaluateIsValid";ctl00_cphPageContent_rfvCustomerProfile_ContactPhone.initialvalue = "";var ctl00_cvDefaultButtonFix = document.all ? document.all["ctl00_cvDefaultButtonFix"] : document.getElementById("ctl00_cvDefaultButtonFix");ctl00_cvDefaultButtonFix.display = "None";ctl00_cvDefaultButtonFix.evaluationfunction = "CustomValidatorEvaluateIsValid";ctl00_cvDefaultButtonFix.clientvalidationfunction = "Master_DefaultButtonFix";var ctl00_cvFormDataChanged = document.all ? document.all["ctl00_cvFormDataChanged"] : document.getElementById("ctl00_cvFormDataChanged");ctl00_cvFormDataChanged.display = "None";ctl00_cvFormDataChanged.validationGroup = "vgMainForm";ctl00_cvFormDataChanged.evaluationfunction = "CustomValidatorEvaluateIsValid";ctl00_cvFormDataChanged.clientvalidationfunction = "Master_CheckFormChanged";var ctl00_cvConnectionLost = document.all ? document.all["ctl00_cvConnectionLost"] : document.getElementById("ctl00_cvConnectionLost");ctl00_cvConnectionLost.errormessage = "ERROR! It appears the connection the server has been lost. Please do not click any buttons or submit any data for the web site until you have checked your network connection.";ctl00_cvConnectionLost.display = "None";ctl00_cvConnectionLost.validationGroup = "vgContactInformation";ctl00_cvConnectionLost.evaluationfunction = "CustomValidatorEvaluateIsValid";ctl00_cvConnectionLost.clientvalidationfunction = "Master_CheckConnectionBeforeSave";//]]></script><script type="text/javascript">//<![CDATA[(function(id) { var e = document.getElementById(id); if (e) { e.dispose = function() { Array.remove(Page_ValidationSummaries, document.getElementById(id)); } e = null; }})('ctl00_cphPageContent_vsCustomerProfile_AccountInformation');(function(id) { var e = document.getElementById(id); if (e) { e.dispose = function() { Array.remove(Page_ValidationSummaries, document.getElementById(id)); } e = null; }})('ctl00_cphPageContent_vsCustomerProfile_ProductEdit');(function(id) { var e = document.getElementById(id); if (e) { e.dispose = function() { 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3 Answers, 1 is accepted
0
Hello James,
There is a known misbehavior since the R2 2016 release that we think is related to your issue: Item not selected when text contains new line. Is our assumption correct? Would you please check if using an older version than R2 2016 resolves the issue?
If the issue persists, would you please isolate the issue in a sample runnable project and send it back to us (Isolating a problem in a sample project blog post)? Thus, we would be able to investigate locally and help you more efficiently.
Meanwhile, would you please check if the issue depends on the selected item text and value?
Regards,
Peter Milchev
Telerik by Progress
There is a known misbehavior since the R2 2016 release that we think is related to your issue: Item not selected when text contains new line. Is our assumption correct? Would you please check if using an older version than R2 2016 resolves the issue?
If the issue persists, would you please isolate the issue in a sample runnable project and send it back to us (Isolating a problem in a sample project blog post)? Thus, we would be able to investigate locally and help you more efficiently.
Meanwhile, would you please check if the issue depends on the selected item text and value?
Regards,
Peter Milchev
Telerik by Progress
Try our brand new, jQuery-free Angular 2 components built from ground-up which
deliver the business app essential building blocks - a grid component,
data visualization (charts) and form elements.
0
James Daresta
Top achievements
Rank 1
Rank 1
answered on 20 Mar 2017, 01:20 PM
Thank you for the reply. I actually reverted the version of my telerik back to 2015.3.930.40 which was the version in place prior to me going to the R2 2016. Still experience the same issue. The common factors are:
1. Employees are using our Juniper VPN proxy remotely.
2. The dropdowns are linked with generic asp.net required field validators.
I solved part of the issue in one area by having it when the dropdowns are changed I write the value id to a generic hidden field and that is read able. What is odd is that if I catch the error and simply let the page render again then text value is there. It is almost like the control has the set value, but when I try to get either the selected value or value by selected index the returned values are null.
I can try to do a test app, but with this being an enterprise app there is a lot of code going on that would be hard to replicate. Is there any recommended tracing, debugging, header sniffing, etc. I could try to do to see what is being submitted over to the server when the error occurs?
0
Hello James,
What we would recommend you to pin down the problem is as follows:
For inspecting the request we could recommend the browser Network tab, or for more advanced inspection - Fiddler.
Regards,
Peter Milchev
Telerik by Progress
What we would recommend you to pin down the problem is as follows:
- Check if the issue is reproduced only over the VPN;
- Check if the issue is reproduced if certain items are selected (e.g. if it is reproduced if you select the second item, but selecting the first or third works as expected)
- Isolate the problematic ComboBox in a separate page;
- Subscribe to the events of the ComboBox to check if they are fired - for example:
- client events - OnClientSelectedIndexChanged, OnClientSelectedIndexChanging, OnClientTextChange;
- server events- SelectedIndexChanged, TextChanged
For inspecting the request we could recommend the browser Network tab, or for more advanced inspection - Fiddler.
Regards,
Peter Milchev
Telerik by Progress
Try our brand new, jQuery-free Angular 2 components built from ground-up which
deliver the business app essential building blocks - a grid component,
data visualization (charts) and form elements.