Scheduler Limitation

[wilson]

Hi,
  In my application, I let the user pick a date range, then click on the button to retrieve all appointments in the specified date range.  Sometimes the user get an error like folowing:

Error: Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server. The status code returned from the server was: 12030

  After debugging my application, I found out Radscheduler can only load 13000 appointments.  If it's over 14000 appointments, it will crash.

  I want somebody from Telerik to verify this for me and see if this a limitation for the radscheduler.

thanks.

[wilson]

I just want to bump up this post.

Also, my user told me sometimes the scheduler loads up fine, but as soon as he change the view, he get that error message.

Any idea?

[Nikolay Tsenkov]

Hi wilson,

Could you, please, share is this happening in IE browser?


Regards,
Nikolay Tsenkov
the Telerik team

[wilson]

I just tried it in FF and it's a different error.
When I load 13000 appointments into my scheduler, I can switch to different view with no error.

When I load 14000 appointments into my scheduler, I don't get the error message pop-up when I switch view, but the scheduler is stuck in one view and I can't change the view.  Also buttons in navigation pane stop working.  It's very weird, because there is no error message.

[wilson]

I put some filters on my page, so user can only load appointments from a specific month.  It solved the issue.

But it's still good to know why 14000 appointments will break the scheduler.

[Nikolay Tsenkov]

Hi wilson,

Well, we can investigate this further if you send code that will reproduce the problem. Could you, please, send us a sample?


Regards,
Nikolay Tsenkov
the Telerik team