Scheduler Controller drops some appointments returned by sql in Month View

4 posts, 0 answers
  1. Prava kafle
    Prava kafle avatar
    217 posts
    Member since:
    Apr 2010

    Posted 14 Dec 2018 Link to this post

    Hi,

     

    I have a webservice bound scheduler and  Controller.GetAppointments drops some of the appointments even though sql query as seen in first list  returns correct number of appointments.

     Controller.GetAppointments takes these 45 appointments and returns 99 appointments( as seen in second list) as parent child appointments and drop some of the original appointments (42627, 41592  )in its internal processing, can anyone  tell me how to fix this issue?

     

    Actual  appointments  returned(count=45) , more than half of these  appointments are recurring appointments

    List: 29648: 29649: 29650: 32983: 40689: 40690: 301: 29908: 29909: 29910: 40229: 40230: 40231: 30428: 30429: 30430: 40456: 40457: 40458: 42418: 42665: 42666: 30688: 30689: 30690: 40913: 40914: 42586: 42589: 42595: 42602: 42623: 42635: 42639: 42653: 42660: 42663: 42664: 39550: 39551: 39552: 41590: 41591: 41592: 42627

     

     

     Appointments  Returned by Controller  (count = 99 ), this shows parent and child appointments

    List: --->,  40690_0,  40689_0,  40913_0,  40914_0,  40231_0,  40230_0,  40229_0,  40457_0,  40458_0,  40456_0,  29909_0,  29908_0,  39551_0,  39550_0,  40689_1,  40690_1,  40914_1,  40913_1,  40230_1,  40229_1,  40231_1,  40456_1,  40457_1,  40458_1,  39551_1,  30428_1,  29648_1,  30430_1,  40690_2,  40689_2,  40913_2,  40914_2,  40229,  40231_2,  40230_2,  42586,  42589,  40457_2,  40456,  40458_2,  42664,  42663,  29648,  30690_2,  30689_2,  39552_2,  39550,  39551_2,  30688,  29908,  30428,  41590,  40689,  40690_3,  42602,  42623,  32983,  40913,  40914_3,  42653,  42639,  40230,  40229_2,  40231_3,  42660,  40458_3,  40456_2,  40457,  29909,  29648_2,  39551,  39550_2,  39552_3,  29650_3,  29649,  30689,  30429,  41591,  42418,  40690,  40689_3,  40914,  40913_3,  40231,  40230_3,  40229_3,  40458,  40456_3,  40457_3,  29648_3,  30429_3,  29650,  30430,  29649_3,  39550_3,  30690,  39552,  29910,  41592


    Controller.GetAppointments<AppointmentData>(schedulerInfo) truncates some of the appointments in Month View.

     IEnumerable<AppointmentData> apts = Controller.GetAppointments<AppointmentData>(schedulerInfo);

     

    Thanks,

    Prava

  2. Peter Milchev
    Admin
    Peter Milchev avatar
    588 posts

    Posted 19 Dec 2018 Link to this post

    Hello Prava,

    The MonthView has a limited amount of appointments that are rendered and that is one possible reason for the missing appointments. You can try setting the VisibleAppointmentsPerDay to a bigger number and check if the issue would be fixed. 

    If the issue is not fixed, please provide a very simplified sample project as an attachment in an official support ticket. Regarding the database, you can provide a script with the appointments table as explained here: Import and Export SQL database to  *.sql script via SQL Management Studio. This would allow us to investigate your exact scenario locally and help you more efficiently.

    Regards,
    Peter Milchev
    Progress Telerik
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  3. Prava kafle
    Prava kafle avatar
    217 posts
    Member since:
    Apr 2010

    Posted 02 Jan in reply to Peter Milchev Link to this post

    Hi Peter,

     

    Thanks for your input, after changing visible appointments per day to high number, it did show all those recurring appointment's/regular appointments in months view. However,  for each row with recurring appointment the row height  increased tremendously. It looks like it added cell height for each instance of that recurring appointment, even though it showed only one  recurring appointment in user interface. I have attached a snapshot of my month-view with this issue.

     

    Is there a way to show these  huge number of recurring appointments without increasing the row height of month view?

     

    Thanks,

    Prava

     

     

  4. Prava kafle
    Prava kafle avatar
    217 posts
    Member since:
    Apr 2010

    Posted 02 Jan in reply to Prava kafle Link to this post

    Forgot to attach image file in previous post, here is an attachment to previous post.
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