safari-maskedtextbox first character

[Susan]

In Safari only when using a RadMaskedTextBox, the first character you type is ignored and does not show up at all. This happens for fields formatted for phone numbers as well as all-numeric fields. Below, you will see how I have the field defined. For example, if I were to tab to the field and try to type the number 972-111-2222, when I hit the '9' a blank shows in that position and then the '7' and all the remaining characters would appear.

Thanks,
Susan

 

<telerik:RadMaskedTextBox SelectionOnFocus="SelectAll" TabIndex="2" Columns="12" PromptChar="" DisplayMask="###-###-####" ID="txtContactPhone" Mask="###-###-####" runat="server" Skin="Web20" />

 

 

<asp:regularexpressionvalidator CssClass="Normal" id="Regularexpressionvalidator2" controltovalidate="txtContactPhone" ValidationExpression="^[2-9]\d{2}-\d{3}-\d{4}$" ErrorMessage="Invalid contact phone." display="Dynamic" Runat="server"/>

 

 

<asp:requiredfieldvalidator cssclass="Normal" controltovalidate="txtContactPhone" errormessage="Required." display="dynamic" runat="server" ID="Requiredfieldvalidator2"/></td></tr>

 

[Sebastian]

Hi Susan,

Can you please verify that you are using the latest version 2008.3.1125 of RadControls for ASP.NET AJAX (Q3 2008 SP1) in your local test under Safari 3.x browser? I tested this online demo under the same conditions and it does not exhibit the abnormality you depicted - can you please test it on your end?

You may also check whether detaching the validators temporary makes a difference - thus we will determine whether they influence the behavior in this particular situation.

Best regards,
Sebastian
the Telerik team

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[eboen]

I am seeing the same behavior on Safari (3.2.1) for PC (Vista).  When tabbing down through a form of textboxes if you start typing in a masked textbox for a phone number or zipcode the first number is skipped. Using the latest version 2008.3 1125.

[Susan]

i tested this with the demo link you provided and am seeing the same behavior. when i type the first character, it does not appear, but the second character i type does. like the previous post, i am using Safari for PC (Vista).

i have also confirmed that i am using the latest version and i am still seeing this behavior.

thanks,
susan

[Dimo]

Hi all,

I am glad to inform you that we managed to reproduce the problem and it is now fixed. Changes will take effect in our next service pack.

Thanks Susan, your Telerik points have been updated.

All the best,
Dimo
the Telerik team

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[eboen]

I downloaded the newest release 1/14/2009 and it still isn't fixed, specifically when my mask is this (###) ###-####.  Mostly a problem when the user tabs to a masked textbox then starts typing, first number alway overwritten.

Thanks

Eric

[Nikolay Rusev]

Hello Eric,

I have just tested RadMaskedTextbox under Safari with latest release of RadControls for ASP.NET AJAX and it seems to be working.
For your convenience I am sending you sample application. Please find it attache to this post.

Best wishes,
Nikolay
the Telerik team

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