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report wont print correctly.

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Zeeshan
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Zeeshan asked on 24 Jul 2007, 09:52 PM
I using the web report view and i have showprintbutton = true
however hte report does not print correctly. First of all colors wont print and secondly report only prints 1 page and i think that is the last page on the report.

Any advice.

Thanks
Zeeshan Hirani

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Rossen Hristov
Telerik team
answered on 25 Jul 2007, 12:53 PM
Hello Zeeshan,

You can't print the whole report from the Web Report Viewer by using the build-in print button in the current version. This comes from a limitation in the browser's print functionality, which are are currently using. A possible workaround for now is to export the report either in mhtml (web archive) or pdf format and then print the exported document. 

We are researching a way to provide full report printing which will not interfere with other features. Sorry for the inconvenience.


What do you mean by "colors won't print"? Correct colors appear in the web viewer, but when printed on a physical page it is all black and white? Or is it something else? If you export the report to PDF and then print it, do colors appear correctly? Please specify the exact problem so that we can investigate it.

 
Sincerely yours,
Rossen
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Zeeshan
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answered on 25 Jul 2007, 02:24 PM
Yes that is true. even the first page wont print any colors for me. and when i export it to web archive and then print then the entire documented can be printed but still no colors even though the colors appears on the screen. However that is not the case when i export the report to pdf and then print. In that case it prints fine.

Thanks
Zeeshan Hirani
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Rossen Hristov
Telerik team
answered on 25 Jul 2007, 03:58 PM
Hello Zeeshan,

Can you check the settings of your printer and your browser? If you see color in the web archive on the screen, that means that the report is generated correctly. Furthermore PDF is printed in color. The problem is somewhere in the browser (or printer settings) on your computer, since the printing itself is not actually carried out by Telerik Reporting.

 
Greetings,
Rossen
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