Report Server DateTeim Format Error

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Report Management Server Configuration
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n/a asked on 10 Aug 2022, 10:12 AM

Hi,

We are experiencing problems with a Report Server installation seemingly because of a date/time formatting issue.

This issue is manifesting in two ways:

  1. Scheduled reports are not generated and sent out
  2. Upon accessing Configuration the ReadQueuedTasks keeps producing an "Internal Server" message box to the extent that the browser needs to be closed.

Going to the ReadQueuedTasks endpoint produces the error as per attachment

Format in Report Server is M/dd/yyyy

OS format:

  • Short date format was changed from yyyy/MM/dd to match the Report Server format as indicated above.
  • Long date format is yyyy/MM/dd

My guess is that this is a date stored in the configuration of the scheduled reports that needs to be changed or updated manually. Unfortunately I do not know where this can be done.

Any help will be appreciated.

 

Thanks,

Johann

 

 

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Telerik team
commented on 15 Aug 2022, 07:51 AM

You may try to edit the Scheduled tasks' dates through the Scheduled Tasks Management page in Report Server or you could also try to edit the dates through the REST API v2 by using the Report Server API Client.

In case you continue to experience issues, please follow the Troubleshooting Report Server KB article to create some logs that should help in investigating what is causing the problem.

If further assistance would be required, please share these logs in this thread.

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answered on 29 Aug 2022, 08:56 AM
After some more thought on this I decided to remove all the scheduled reports as looking at all of them did not indicate an error. Removing all scheduled reports have resolved the issue and as far as I can gather it is because all the reports that was queued to be generated was delete together with the relevant report schedule instance.
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