Report Blank in Web Preview

2 posts, 0 answers
  1. Cheong Jong
    Cheong Jong avatar
    1 posts
    Member since:
    Jul 2017

    Posted 26 Oct 2017 Link to this post

    Web preview not working.

    Only got Header of the web where come with the Telerik Report Server Logo only.

     

  2. Katia
    Admin
    Katia avatar
    693 posts

    Posted 27 Oct 2017 Link to this post

    Hi Cheong Jong,

    Based on the additional information and screen shot you provided in a support ticket 1137353, it seems that HTML5 Report Viewer cannot be loaded in Report Server application. Check if you use a browser that is compatible with the viewer. In order to provide you further suggestions send us the following information in a support ticket:
    • log file created by Fiddler (File > Save > All sessions) while opening the report in the Report Server, this way we can check the detailed information about requests performed by the application
    • a screen shot of the browser console (F12 > Console tab) so we can check if there are any errors related to the loading of the viewer


    Regards,
    Katia
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