Hi Cheong Jong,
Based on the additional information and screen shot you provided in a support ticket 1137353, it seems that HTML5 Report Viewer cannot be loaded in Report Server application. Check if you use a browser that is compatible with the viewer
. In order to provide you further suggestions send us the following information in a support ticket:
- log file created by Fiddler (File > Save > All sessions) while opening the report in the Report Server, this way we can check the detailed information about requests performed by the application
- a screen shot of the browser console (F12 > Console tab) so we can check if there are any errors related to the loading of the viewer
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