I've uninstalled the controls with both the uninstaller that came with the tool as well as Windows Install Cleanup. Also uninstalled the telerik.* references from the WIndows\Assembly. Yet the Telerik menu still displays in VS 2008 without any functional links.
How do I get rid of this thing? Thanks
Roger
How do I get rid of this thing? Thanks
Roger
11 Answers, 1 is accepted
0
Hello Roger,
You can simply delete the Telerik tab from your VS toolbox (see attached screenshot for details).
Best wishes,
Paul
the Telerik team
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You can simply delete the Telerik tab from your VS toolbox (see attached screenshot for details).
Best wishes,
Paul
the Telerik team
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Roger
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answered on 29 May 2009, 01:05 PM
Hi Paul,
There's no Telerik tab in the toolbox to remove. The Telerik menu I referred to is the menu bar at the top of the screen (File, Edit, View, etc.). Sorry that I wasn't clearer.
Thanks
There's no Telerik tab in the toolbox to remove. The Telerik menu I referred to is the menu bar at the top of the screen (File, Edit, View, etc.). Sorry that I wasn't clearer.
Thanks
0
Hi Roger,
It seems that the uninstall of the RadControls for ASP.NET AJAX Extensions did not complete successfully for some reason. To my regret we were not able to reproduce this problem locally, so I would be glad to update your Telerik account if you can separate some time to help us identify the reason for that.
The information we would need is the following:
Thanks in advance for your help.
Of course, if you don't have the time, here are the steps to clean your Visual Studio IDE:
1. Open regedit and delete the following keys:
HKLM Software\Microsoft\VisualStudio\9.0\InstalledProducts\Telerik_CommonPackagePackage
HKLM Software\Microsoft\VisualStudio\9.0\Packages\{d4f5086c-54b9-4b07-bd22-af72d5b9228f}
Delete also only the {d4f5086c-54b9-4b07-bd22-af72d5b9228f} values under the following keys:
HKLM Software\Microsoft\VisualStudio\9.0\AutoLoadPackages\{adfc4e64-0397-11d1-9f4e-00a0c911004f}
HKLM Software\Microsoft\VisualStudio\9.0\Menus
2. Open Windows Explorer, navigate to the [Visual Studio InstallationDirectory]\Common7\IDE\PrivateAssemblies folder and delete the Telerik.CommonPackage.dll file
3. Open a command prompt, navigate to the [Visual Studio InstallationDirectory]\Common7\IDE folder and run the devenv.exe /setup command.
Looking forward to your reply,
Erjan Gavalji
the Telerik team
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Check out the tips for optimizing your support resource searches.
It seems that the uninstall of the RadControls for ASP.NET AJAX Extensions did not complete successfully for some reason. To my regret we were not able to reproduce this problem locally, so I would be glad to update your Telerik account if you can separate some time to help us identify the reason for that.
The information we would need is the following:
- Did you have any of the Telerik suites installed - Telerik Reporting, Telerik Open Access?
- Which version of RadControls for ASP.NE AJAX Extensions did you have installed?
- Did you uninstall the RadControls for ASP.NET AJAX Extensions package first, or did you uninstall the RadControls for ASP.NET AJAX first?
- If using Windows Vista or Windows7, did you have the User Account Control enabled when you installed the packages and when you uninstalled them?
Thanks in advance for your help.
Of course, if you don't have the time, here are the steps to clean your Visual Studio IDE:
1. Open regedit and delete the following keys:
HKLM Software\Microsoft\VisualStudio\9.0\InstalledProducts\Telerik_CommonPackagePackage
HKLM Software\Microsoft\VisualStudio\9.0\Packages\{d4f5086c-54b9-4b07-bd22-af72d5b9228f}
Delete also only the {d4f5086c-54b9-4b07-bd22-af72d5b9228f} values under the following keys:
HKLM Software\Microsoft\VisualStudio\9.0\AutoLoadPackages\{adfc4e64-0397-11d1-9f4e-00a0c911004f}
HKLM Software\Microsoft\VisualStudio\9.0\Menus
2. Open Windows Explorer, navigate to the [Visual Studio InstallationDirectory]\Common7\IDE\PrivateAssemblies folder and delete the Telerik.CommonPackage.dll file
3. Open a command prompt, navigate to the [Visual Studio InstallationDirectory]\Common7\IDE folder and run the devenv.exe /setup command.
Looking forward to your reply,
Erjan Gavalji
the Telerik team
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0
Roger
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answered on 29 May 2009, 05:40 PM
Hi Erjan,
I followed your instrucitons on editing and deleting the registry. The Telerik item on the menu bar is now gone. However, I'm still getting the following message on startup of VS 2008:
I followed your instrucitons on editing and deleting the registry. The Telerik item on the menu bar is now gone. However, I'm still getting the following message on startup of VS 2008:
The Telerik.Web.UI.VSPackage.VSPackage, Telerik.Web.UI.VSPackage, Version=2009.1.402.0, Culture=neutral, PublicKeyToken=0dfdc51bd06071b4 ({057D8865-D4BB-46E8-B71E-E24FED08F4B9}) did not load because of previous errors. For assistance, contact the package vendor. To attempt to load this package again, type 'devenv /resetskippkgs' at the command prompt.
Is there an additional registry edit I need to do?
Thanks
0
Hi Roger,
The error message would mean that the assemblies are deleted, but the package registry entries left for some reason.
I have some questions that would help identify the reason for the problem:
Please, run regedit and perform a search for d4f5086c-54b9-4b07-bd22-af72d5b9228f and send me the keys found.
By the way, I noticed you had been evaluating our suite. We are always glad to listen to our customers and their feedback, so I'd like to ask a question - why did you decide to uninstall the Telerik RadControls - was it to upgrade to the latest version? What was your opinion on them?
Looking forward to your reply,
Erjan Gavalji
the Telerik team
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Check out the tips for optimizing your support resource searches.
The error message would mean that the assemblies are deleted, but the package registry entries left for some reason.
I have some questions that would help identify the reason for the problem:
- Did you run the Visual Studio reset (devenv.exe /setup) after the registry entries removal?
- Do you use the Visual Studio Experimental Hive? Could it be that there are registry entries left there?
- Do you use the Visual Studio SDK?
- Have you ran the VSRegEx.exe GetOrig command while the RadControls VSExtensions were installed on your computer (possibly by trying to reset the experimental hive, or some custom hive)?
Please, run regedit and perform a search for d4f5086c-54b9-4b07-bd22-af72d5b9228f and send me the keys found.
By the way, I noticed you had been evaluating our suite. We are always glad to listen to our customers and their feedback, so I'd like to ask a question - why did you decide to uninstall the Telerik RadControls - was it to upgrade to the latest version? What was your opinion on them?
Looking forward to your reply,
Erjan Gavalji
the Telerik team
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Roger
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answered on 01 Jun 2009, 12:30 PM
Hi Erjan,
To respond to your questions:
To respond to your questions:
- I ran the devenv.exe reset, but VS is still looking for the package on launch.
- I don't use the Experimental Hive.
- I have the VS 2008 SDK installed, but again, I don't use it.
- I've never run the VSReg.exe GetOrig command.
- I ran a search for the string you sent for a registry value, but nothing was found.
I decided to uninstall your controls because I knew that my employer wasn't going to purchase them in the current economic environment. Except for certain issues with uninstallation, they seemed like great tools.
Thanks
0
Hi Roger,
Thanks for all the details!
I'm sorry for not noticing the problem the previous time. It seems that the Telerik.CommonPackage load attempt is gone, but the RadControls for ASP.NET AJAX VSExtensions package is the one that needs to be removed now.
Please, follow the steps below:
1. Open regedit and delete the following keys:
HKLM Software\Microsoft\VisualStudio\9.0\InstalledProducts\VSPackage
HKLM Software\Microsoft\VisualStudio\9.0\Packages\{057d8865-d4bb-46e8-b71e-e24fed08f4b9}
Delete also only the {057d8865-d4bb-46e8-b71e-e24fed08f4b9} values under the following keys:
HKLM Software\Microsoft\VisualStudio\9.0\AutoLoadPackages\{adfc4e64-0397-11d1-9f4e-00a0c911004f}
HKLM Software\Microsoft\VisualStudio\9.0\Menus
2. Open Windows Explorer, navigate to the [Visual Studio InstallationDirectory]\Common7\IDE\PrivateAssemblies folder and delete the Telerik.Web.UI.VSPackage.dll file
3. Remove the following assemblies from the GAC: Telerik.VSX, Telerik.VSX.Controls and Telerik.Web.UI.VSX assemblies (either using Windows Explorer or gacutil).
4. Open a command prompt, navigate to the [Visual Studio InstallationDirectory]\Common7\IDE folder and run the devenv.exe /setup command.
Let me know if this helped.
Best regards,
Erjan Gavalji
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.
Thanks for all the details!
I'm sorry for not noticing the problem the previous time. It seems that the Telerik.CommonPackage load attempt is gone, but the RadControls for ASP.NET AJAX VSExtensions package is the one that needs to be removed now.
Please, follow the steps below:
1. Open regedit and delete the following keys:
HKLM Software\Microsoft\VisualStudio\9.0\InstalledProducts\VSPackage
HKLM Software\Microsoft\VisualStudio\9.0\Packages\{057d8865-d4bb-46e8-b71e-e24fed08f4b9}
Delete also only the {057d8865-d4bb-46e8-b71e-e24fed08f4b9} values under the following keys:
HKLM Software\Microsoft\VisualStudio\9.0\AutoLoadPackages\{adfc4e64-0397-11d1-9f4e-00a0c911004f}
HKLM Software\Microsoft\VisualStudio\9.0\Menus
2. Open Windows Explorer, navigate to the [Visual Studio InstallationDirectory]\Common7\IDE\PrivateAssemblies folder and delete the Telerik.Web.UI.VSPackage.dll file
3. Remove the following assemblies from the GAC: Telerik.VSX, Telerik.VSX.Controls and Telerik.Web.UI.VSX assemblies (either using Windows Explorer or gacutil).
4. Open a command prompt, navigate to the [Visual Studio InstallationDirectory]\Common7\IDE folder and run the devenv.exe /setup command.
Let me know if this helped.
Best regards,
Erjan Gavalji
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.
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Roger
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answered on 01 Jun 2009, 05:57 PM
Hi Erjan,
That worked -- no more error messages and warnings. Thanks for your help.
That worked -- no more error messages and warnings. Thanks for your help.
0
Patrick
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answered on 20 Aug 2009, 01:41 PM
I cannot uninstall the Telerik.VSX, Telerik.VSX.Controls and Telerik.Web.UI.VSX from the assembly.
When I click uninstall, it says:
Assembly Cache Viewer - Uninstall failed
Assembly 'Telerik.VSX.Controls' could not be uninstalled becasue it is requierd by other applications.
I cannot install ASP.NET AJAX 2009Q2 because of this - any ideas?
regs.
Patrick Moe
ErgoGroup AS, NORWAY
When I click uninstall, it says:
Assembly Cache Viewer - Uninstall failed
Assembly 'Telerik.VSX.Controls' could not be uninstalled becasue it is requierd by other applications.
I cannot install ASP.NET AJAX 2009Q2 because of this - any ideas?
regs.
Patrick Moe
ErgoGroup AS, NORWAY
0
Hi Patrick,
Let me know if this helped.
Best regards,
Andrey
the Telerik team
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The most probable reason for not being able to perform a successful installation of RadControls for ASP.NET AJAX Q2 2009 or removing the aforementioned assemblies is the Telerik Visual Studio Extensions' uninstall not completing successfully.
The pinned thread in the Visual Studio Extensions forums should help you solve your problem.
Let me know if this helped.
Best regards,
Andrey
the Telerik team
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0
Ken Palmer
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answered on 26 May 2010, 05:24 PM
Erjan's solution from June 1, 2009 helped me as well. I had installed a trial version of the RadEditor control in Visual Studio 2008 and was done with the trial.
Possibly related to this, after I had installed the trial, Visual Studio was returning an error message when attempting to open an XML Schema file in a VB project. The error message was, "No DesignerService for ... filename.xsd". It's possible (but unconfirmed) that the Telerik control interfered with the designer service. To initially triage this I restarted VS 2008, and also tried a full shut-down-power-off-reboot, as well as running devenv /ResetSkipPkgs from the VS 2008 command prompt. That didn't fix the DesignerService error.
After following the instructions above to remove the Telerik menu from Visual Studio 2008, rebooting, and launching Visual Studio 2008, the DesignerService started working again. Perhaps running devenv.exe /setup was enough to fix the DesignerService issue alone. At this point I'm not inclined to try to reproduce the problem as VS 2008 is now working.
Again, I don't know if the Telerik control caused the DesignerService failure, or if it was something else in my environment. The reason I think there may have been a relationship is because the only recent plug-ins I installed in Visual Studio 2008 was the Telerik control; and the problematic behavior disappeared when I removed the control.