RadWindows border not coming properly

[ankur]

hi,

 I am using radwindow but when it opens then some part of border is not visible.

 As you can see attached image in which "Search" radwindow is opened but its bottom-right-corner border is invisible.

Behind the "Search" radwindow there is light blue colored editor, its basically IBM Daeja Viewone plug-in.

If i move this "Search" radwindow away from DaejaViewone then border appears.

Also when i set "ShowContentDuringLoad" property "true" then also border appears even if radwindow opens over DaejaViewone.

 

So please provide me the solution for getting visible radwindow border over Daeja Viewone.

[Marin Bratanov]

Hello,

It seems that this plugin is part of the browser, not the web page, so to show HTML content (like a RadWindow) on top of it, you need to have an iframe, as only non-transparent iframes can be placed above such content (PDFs, Plugins, activeX controls, Java applets): http://www.telerik.com/support/kb/aspnet-ajax/window/details/control-is-shown-behind-a-heavy-weight-object-(pdf-flash-activex-etc). To add such an iframe for RadWindow, simply set its Overlay property to true.

Regards,

Marin Bratanov
Telerik

[ankur]

Hi,

Thanks for replying.

I made changes as you suggested like using Overlay property , but it did not work.

One thing i missed when i posted this issue like this issue was not coming when i use IE8 or IE11.

Now currently i am opening website in IE11 but emulating as IE8(using X-UA-Compatible mode to IE8 in master page/refer attached image) then this issue is coming.

 So when i set the height of parent table/iframe(refer image) to 450px then border appears.

 So i should set height to 450px using jquery or there are other better ways to solve it.

 

 

[Marin Bratanov]

Hello,

I am attaching here an image that shows where the overlay iframe renders. It is a node adjacent to the RadWindow node. The one in your screenshot is the iframe that holds the page you have pointed the RadWindow to. Since it is also an iframe, it can show up above the heavyweight content, but it is not below the RadWindow borders.

Regards,

Marin Bratanov
Telerik

[ankur]

Hi,

I attached the image which shows the iframe (for radwindow borders) as you mentioned.

Border is still missing.

 

[Marin Bratanov]

Hi,

Where the iframe is present, the border is also shown (see the right-hand side below the blue rectangle IE renders). The issue is that it is not as tall as the RadWindow popup element itself. I am not aware of reasons for such an issue and I can only advise the following:

• upgrade to the latest version to see if this helps (Q2 2015 BETA at the time of writing)
• make sure no custom CSS or scripts interfere with the RadWindow in order to change its dimensions
• try the Lightweight render mode of the control
• simplify the logic you have for opening/resizing it to see if there are API calls that cause the problem. For example, using set_width() or set_height() instead of setSize(), or direct modification of the popup element size

Regards,

Marin Bratanov
Telerik