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RadWindow stuck loading and never open

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Omar
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Omar asked on 23 Jun 2015, 08:22 AM

In a very strange behavior, Only two Radwindows takes an infinite time to load (I am heavily using RadWindows in my application) , on client machine I always refresh the browser and clear the cache in trials to open the window, after monitoring the network traffic I found the window stuck loading the WebResource 

This request gives me pending 

https://pro.diwan.gov.qa/iPortal/Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ctl00_RadScriptManager1_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3a9214a1c3-8738-493c-985f-e961f0344b70%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%2c+Version%3d2013.3.1015.40%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-US%3aac331549-681c-4402-9fb7-09ec3c579ee8%3a16e4e7cd%3af7645509%3a24ee1bba%3a52af31a4%3a874f8ea2%3a92fe8ea0%3afa31b949%3adc7e0bd%3a1569bb5f%3a63b115ed%3a1c565fc%3a8547b8b2%3a30f1f089%3af46195d3%3a19620875%3a490a9d4e%3aa675b4ab%3aed16cbdc%3a88144a7a

 

and This is the anatomy for one page

<%@ Page Title="" Language="C#" MasterPageFile="~/RadPopupMasterPage.master" AutoEventWireup="true"
    CodeFile="AddEditMeetingItemEx.aspx.cs" Inherits="Meeting_AddEditMeetingItemEx" %>
 
<%@ Register TagPrefix="telerik" Namespace="Telerik.Web.UI" Assembly="Telerik.Web.UI" %>
<asp:Content ID="Content1" ContentPlaceHolderID="head" runat="Server">
    <style type="text/css">
        .uploaded-files
        {
            padding: 10px;
            width: 95%;
            height: 100%;
            border-radius: 10px;
            -moz-border-radius: 10px;
            -webkit-border-radius: 10px;
            background: #e7f9ff;
            font-size: 12px; /*float: right;*/
            position: relative;
            margin: 2px;
        }
        .style4
        {
            width: 2%;
        }
        .style5
        {
            width: 50%;
            vertical-align: top;
            padding-top: 15px;
        }
        .TDlabelInpWithBorderAndBackground
        {
            /*border: 1px solid #6e86a0;*/
            background-color: #f5f5f5;
            vertical-align: top;
            padding-top: 15px; /*overflow: hidden;
            display: inline-block;*/
            white-space: nowrap;
            width: 8% !important;
            height: 100% !important;
        }
        .RadAjaxPanel
        {
            display: inline !important;
        }
         
        .RadAjaxPanel > table
        {
            display: block !important;
        }
    </style>
</asp:Content>
<asp:Content ID="Content2" ContentPlaceHolderID="PageBody" runat="Server">
    <input id="hdnRadWinCaller" type="hidden" runat="server" name="hdnRadWinCaller" value="0" />
    <input id="hdnEditMeetingPageCall" type="hidden" runat="server" name="hdnEditMeetingPageCall"
        value="0" />
    <input id="hdnMeetingItemsExID" runat="server" type="hidden" name="hdnMeetingItemsExID"
        value="-1" />
    <input id="hdnDocID" runat="server" type="hidden" name="hdnDocID" value="-1" />
    <input id="hdnMeetingID" runat="server" type="hidden" name="hdnMeetingID" value="-1" />
    <input id="hdnDocFilesIDs" runat="server" type="hidden" name="hdnDocFilesIDs" value="" />
    <input id="RefreshMainPage" type="hidden" value="0" name="RefreshMainPage" />
    <input type="hidden" id='hdnMainPageCall' runat="server" name='hdnMainPageCall' value="0" />
    <input id="hdnAddedToTrackingTable" runat="server" type="hidden" name="hdnAddedToTrackingTable"
        value="-1" />
    <table id="tblContainer" cellspacing="0" cellpadding="0" width="100%" height="100%" align="center"
        border="0" dir='<%#Session["PageDir"]%>' style="background-color: #ffffff" align='<%#Session["AlignDir"]%>'>
        <tr>
            <td width="100%" dir='<%#Session["PageDir"]%>' align='<%#Session["AlignDir"]%>'>
                <table border="0" cellpadding="5" cellspacing="0" style="border-collapse: collapse;
                    margin: 5px; height: 100%; width: 100%;">
                    <tr>
                        <td>
                            <table style="width: 100%">
                                <tr>
                                    <td class="TDlabelInp TDlabelInpWithBorderAndBackground">
                                        <%#m_strSubject%>
                                    </td>
                                    <td class="TDEntryInp" style="vertical-align: top; padding-top: 15px; padding-right: 15px;
                                        padding-left: 15px; width: 38% !important">
                                        <asp:RequiredFieldValidator Display="Dynamic" ControlToValidate="TxtBxMeetingSubject"
                                            ID="ReqMeetingSubject" ErrorMessage='<%#m_strReqField%>' runat="server"></asp:RequiredFieldValidator>
                                        <asp:TextBox ID="TxtBxMeetingSubject" runat="server" CssClass="Editbox" Width="90%"></asp:TextBox>
                                    </td>
                                    <td class="TDlabelInp TDlabelInpWithBorderAndBackground">
                                        <%#m_strAttach%>
                                    </td>
                                    <td style="width: 46% !important" class="TDlabelInp">
                                        <div class="uploaded-files">
                                            <table style="width: 100%;" dir='<%#Session["PageDir"]%>' cellpadding="0" cellspacing="0">
                                                <tr>
                                                    <td style="width: 50%; vertical-align: top; padding-top: 15px;">
                                                        <telerik:RadAsyncUpload Font-Size="Medium" ID="RadAsyncUpload1" dir='<%#Session["PageDir"]%>'
                                                            OnClientFilesUploaded="OnClientFilesUploaded" OnClientFileUploading="OnClientFileUploading"
                                                            OnClientFileUploadFailed="OnClientFileUploadFailed" runat="server" MultipleFileSelection="Automatic"
                                                            Width="97%" PostbackTriggers="btnSave" Height="16px" InputSize="25">
                                                        </telerik:RadAsyncUpload>                                                      
                                                    </td>
                                                    <td>
                                                        <asp:Panel runat="server" ID="pnlAttachments">
                                                            <asp:Literal runat="server" ID="ltrNoResults" Visible="True" />
                                                            <asp:Repeater runat="server" ID="Repeater1">
                                                                <HeaderTemplate>
                                                                    <h3 class="TDlabelInp">
                                                                        <%# m_strCurrentAttachs%></dt>
                                                                    </h3>
                                                                    <ul>
                                                                </HeaderTemplate>
                                                                <FooterTemplate>
                                                                    </ul></FooterTemplate>
                                                                <ItemTemplate>
                                                                    <li>
                                                                        <%# "<div style='display:inline'><a onclick=\"javascript:OpenExternal('" +   DataBinder.Eval(Container.DataItem, "FileWebPath").ToString()  + "');\" href='#'>"+
                                                    DataBinder.Eval(Container.DataItem, "FileName").ToString() + "</a>" +
                                                     "<input type='checkbox'  id='" + DataBinder.Eval(Container.DataItem, "DocFileID").ToString() + "' onclick='CheckDeleletedFile(this);' name='deleteAttatchment'>"+
                                                     "<label for='" + DataBinder.Eval(Container.DataItem, "DocFileID").ToString() + "'>"+m_strDelete+"</label></div>"
                                                                        %>
                                                                    </li>
                                                                </ItemTemplate>
                                                            </asp:Repeater>
                                                        </asp:Panel>
                                                    </td>
                                                </tr>
                                            </table>
                                        </div>
                                    </td>
                                </tr>
                            </table>
                        </td>
                    </tr>
                    <tr>
                        <td>
                              
                        </td>
                    </tr>
                    <tr style="height: 60%">
                        <td>
                            <table style="width: 100%">
                                <tr>
                                    <td class="TDlabelInp TDlabelInpWithBorderAndBackground">
                                        <%#m_strDetails%>
                                    </td>
                                    <td style="height: 100%; text-align: center; width: 92%; vertical-align: top; padding-left: 15px;
                                        padding-right: 15px;">
                                        <div style="width: 100%; height: 100%; overflow: visible;">
                                            <telerik:RadEditor ID="TxtBxDetailsCKEditor" Width="100%" Height="600" runat="server"
                                                AllowScripts="false" ContentAreaMode="Div" RenderMode="Native" EditModes="Design"
                                                ToolbarMode="RibbonBar" ToolsFile="~/Common/Telerik/RadEditor/FullSetOfTools.xml">
                                            </telerik:RadEditor>                                           
                                            <telerik:RadAjaxManager ID="MeetingItemsRadAjaxManager" runat="server" OnAjaxRequest="MeetingItemsRadAjaxManager_AjaxRequest">
                                                <AjaxSettings>
                                                    <telerik:AjaxSetting AjaxControlID="MeetingItemsRadAjaxManager">
                                                        <UpdatedControls>
                                                            <telerik:AjaxUpdatedControl ControlID="pnlAttachments" />
                                                            <telerik:AjaxUpdatedControl ControlID="hdnDocFilesIDs" />
                                                        </UpdatedControls>
                                                    </telerik:AjaxSetting>
                                                </AjaxSettings>
                                                <ClientEvents OnRequestStart="RequestStart" OnResponseEnd="ResponseEnd" />
                                            </telerik:RadAjaxManager>
                                        </div>
                                    </td>
                                </tr>
                            </table>
                        </td>
                    </tr>
                </table>
            </td>
        </tr>
        <tr valign="top" width="100%" style="height: 100%" align='center'>
            <td style="height: 100%; vertical-align: middle; background-color: #f5f5f5">
                <asp:ImageButton ID="btnAddToTrackTable" CssClass="btnAddToTrackTable" Visible="false"
                    runat="server" OnClientClick="AddToTrackTable(); return false;"></asp:ImageButton><img
                        height="1" src="" width="5">
                <asp:ImageButton ID="btnConvertToTask" Visible="false" runat="server" CssClass="btnConvert"
                    OnClientClick="return SendTask(); "></asp:ImageButton><img height="1" src="" width="5">
                <asp:ImageButton ID="btnSave" OnClientClick="Page_ClientValidate();if(Page_IsValid)DisablePage();"
                    runat="server" CssClass="btnSave" OnClick="btnSave_Click"></asp:ImageButton><img
                        height="1" src="" width="4">
                <asp:ImageButton ID="btnClose" runat="server" OnClientClick="ClientClosePopupWithoutSubmit();" />
            </td>
        </tr>
    </table>   
    <div style="display: none">
        <input id="btnOkay" value="Done" type="button" onclick='SubmitOnParent();' />
        <input id="btnCancel" value="Cancel" type="button" />
    </div>
    <asp:Literal ID="MsgLit" runat="server"></asp:Literal>
    <telerik:RadAjaxLoadingPanel ID="RadAjaxLoadingPanel1" runat="server">
        <span>
            <%=m_strAttachmentsLoaing%>
        </span>
        <br />
        <img src="../Common/Img/loadingAnimation.gif" />
    </telerik:RadAjaxLoadingPanel>
    <telerik:RadAjaxLoadingPanel ID="RadAjaxLoadingPanel2" runat="server">
    </telerik:RadAjaxLoadingPanel>
    <script type="text/javascript">
 
        var AjaxIsActive = false;
 
        function OnClientFileUploading(sender, args) {
            DisableControls();
        }
 
        function OnClientFileUploadFailed(sender, args) {
            args.set_handled(true);
            alert(args.get_message());
            EnableControls();
        }
 
        function OnClientFilesUploaded(sender, args) {
            EnableControls();
        }
 
 
        function pageLoad(sender, eventArgs) {
            if (!eventArgs.get_isPartialLoad()) {
                $find("<%# MeetingItemsRadAjaxManager.ClientID %>").ajaxRequest("LoadAttachments");
            }
 
            var upload = $find("<%# RadAsyncUpload1.ClientID%>");
            if (upload != null && upload != undefined) {
                var obj = $telerik.$(".ruCancel", upload.get_element());
                if (obj != null && obj != undefined) {
                    $(document).bind("click", obj, function () {
                        // Sherif we should check that no upload/download in progress
                        var uploadingRows = $(".RadAsyncUpload").find(".ruUploadProgress");
                        if (uploadingRows != null && uploadingRows != undefined) {
                            if (AjaxIsActive == false && uploadingRows.length <= 0)
                                EnableControls();
                        }
                    });
                }
            }
 
        }
 
        function cnovertToTaskCallBack(arg) {
 
            $(".btnConvert").css("visibility", "hidden");
            GetRadWindow().BrowserWindow.refreshGrid('navigateToInserted');
            return;
        }
        function GetRadWindow()   //Get reference to window   
        {
            var oWindow = null;
            if (window.radWindow)
                oWindow = window.radWindow;
            else if (window.frameElement.radWindow)
                oWindow = window.frameElement.radWindow;
            return oWindow;
        }
        function OpenExternal(strFile) {
            window.open(strFile);
        }
        function ClientClosePopupWithoutSubmit() {
            if (document.getElementById('<%#hdnMainPageCall.ClientID%>') != null && document.getElementById('<%#hdnMainPageCall.ClientID%>').value == "1")
                parent.parent.GB_hide();
 
            else if (document.getElementById('<%#hdnEditMeetingPageCall.ClientID%>') != null && document.getElementById('<%#hdnEditMeetingPageCall.ClientID%>').value == "1"
                        && document.getElementById('<%#hdnRadWinCaller.ClientID%>') != null && document.getElementById('<%#hdnRadWinCaller.ClientID%>').value == "1")
                GetRadWindow().close();
 
            else if (document.getElementById('<%#hdnRadWinCaller.ClientID%>') != null && document.getElementById('<%#hdnRadWinCaller.ClientID%>').value == "1")
                GetRadWindow().close();
 
            else if (document.getElementById('<%#hdnEditMeetingPageCall.ClientID%>') != null && document.getElementById('<%#hdnEditMeetingPageCall.ClientID%>').value == "1")
                window.parent.jQuery('#PopupDiv').dialog('close');
            else
                GetRadWindow().close();
        }
        function DeleteDocFile(FileID) {
            document.getElementById('<%#hdnDocFilesIDs.ClientID%>').value = FileID;
            SubmitOnParent();
        }
        function CheckDeleletedFile(checkObj) {
            var strFileID = checkObj.id;
            if (!checkObj.checked) {
                document.getElementById('<%#hdnDocFilesIDs.ClientID%>').value += strFileID + ',';
            }
            else {
                var strTemp = new String();
                strTemp = document.getElementById('<%#hdnDocFilesIDs.ClientID%>').value;
                if (strTemp.indexOf(strFileID + ',') != -1)
                    document.getElementById('<%#hdnDocFilesIDs.ClientID%>').value = strTemp.replace(strFileID + ',', '');
            }
        }
        function SendTask() {
            var strURL = '../../Correspondence/SendTask.aspx?DocID=' + document.getElementById('<%#hdnDocID.ClientID%>').value + '&DocHisID=-1&docViewCall=3&AddRootDocHis=1&meetingCall=1';                       
            var oManager = GetRadWindowManagerFromParent();
            var oWnd = oManager.open(strURL, "ExplorerWindow");
            var pWidth = oWnd.BrowserWindow.window.innerWidth == undefined || "" ? document.documentElement.clientWidth : oWnd.BrowserWindow.window.innerWidth;
            var pHeight = oWnd.BrowserWindow.window.innerHeight == undefined || "" ? document.documentElement.clientHeight : oWnd.BrowserWindow.window.innerHeight;
            oWnd.setSize((pWidth * 0.95), (pHeight * 0.95)); //Width, Height
            oWnd.__parentBackRefrence = window;
            oWnd.center();
            oWnd.set_title('<%#m_strConvertToTask%>');
            window.setTimeout(function () {               
                oWnd.setActive(true);               
            }, 0);
 
            return false;
        }
        function OnSendTaskClientClose(oWnd, args) {
            var arg = args.get_argument();
            if (arg && arg.retVal == "1") {
                if (arg.closeParent != null && arg.closeParent == "0") {
                    if (arg.hdnDocID != null)
                        document.getElementById('<%#hdnDocID.ClientID%>').value = arg.hdnDocID;
                    var MasterFormObj = document.getElementById('<%#myMasterPage.MasterMainForm.ClientID%>');
                    MasterFormObj.submit();
                }
                else parent.parent.GB_hide();
            }
        }
        function SubmitOnParent() {
 
            if (document.getElementById('RefreshMainPage') != null && document.getElementById('RefreshMainPage').value == '1')
                SubmitAllPage();
        }
        function SubmitAllPage() {
            var MasterFormObj = document.getElementById('<%#myMasterPage.MasterMainForm.ClientID%>');
            MasterFormObj.submit();
 
        }
 
        function GetRadWindowManagerFromParent() {
            var parentPage = GetRadWindow().BrowserWindow;
            var oManager = parentPage.GetRadWindowManagerFromParent();
        }
        var maXzIndex = 100000;
        function AddToTrackTable() {
 
            var bAddToTrackingTable = document.getElementById('<%#hdnAddedToTrackingTable.ClientID%>').value;
            if (bAddToTrackingTable === "1") {
                GetRadWindow().BrowserWindow.AddTrackTableItem(3, document.getElementById('<%#hdnDocID.ClientID%>').value, document.getElementById('<%#hdnMeetingItemsExID.ClientID%>').value, HandleTrackTableClose);
                return;
            }
 
            var oManager = GetRadWindowManagerFromParent();
            var oWndTrackTableSel = oManager.open("../Track/TrackTableSelections.aspx", "RadWindow_TrackTableSelections");
            oWndTrackTableSel.setSize(screen.width * 0.4, screen.height * 0.30); //Width, Height
            oWndTrackTableSel.center();           
            oWndTrackTableSel.set_title('<%#m_strAddUpdateTrackTableItem%>');
            window.setTimeout(function () {
                oWndTrackTableSel.setActive(true);               
            }, 0);
        }
        //***********************************8
        function HandleTrackTableSelectionsClose(oWnd, args) {
            //get the transferred arguments
            var arg = args.get_argument();
            if (arg && arg.retVal == "1") {
                //  calling AddTrackTableItem from the parent meeting window to get the tracktable page maximum size
                // and pass 3 for meeting item
                var oWnd = GetRadWindow().BrowserWindow.AddTrackTableItem(3, document.getElementById('<%#hdnDocID.ClientID%>').value, document.getElementById('<%#hdnMeetingItemsExID.ClientID%>').value/*, HandleTrackTableClose*/);
                oWnd.__parentBackRefrence = window;
            }
            else if (arg && arg.retVal == "2") {
                //  calling SearchTrackTable from the parent meeting window to get the tracktable page maximum size
                var oWnd = GetRadWindow().BrowserWindow.SearchTrackTable(document.getElementById('<%#hdnDocID.ClientID%>').value/*, HandleTrackTableClose*/);
                oWnd.__parentBackRefrence = window;
            }
        }
        var radAjaxManager;
        //*******************************
        function HandleTrackTableClose(window, args) {
            if (radAjaxManager == null)
                radAjaxManager = $find("<%# MeetingItemsRadAjaxManager.ClientID %>");
 
            radAjaxManager.ajaxRequest('CheckMeetingItemAddedToTrackingTable');
 
        }
 
        function EnableControls() {
 
            var btnSave = $(".btnSave");
            var btnAddToTrackTable = $(".btnAddToTrackTable");
            var btnConvertToTask = $(".btnConvert");
 
            if (btnSave != null && btnSave != undefined)
                btnSave.removeAttr("disabled");
 
            if (btnAddToTrackTable != null && btnAddToTrackTable != undefined)
                btnAddToTrackTable.removeAttr("disabled");
 
            if (btnConvertToTask != null && btnConvertToTask != undefined)
                btnConvertToTask.removeAttr("disabled");
        }
 
        function DisableControls() {
 
            var btnSave = $(".btnSave");
            var btnAddToTrackTable = $(".btnAddToTrackTable");
            var btnConvertToTask = $(".btnConvert");
 
            if (btnSave != null && btnSave != undefined)
                btnSave.attr("disabled", 'true');
 
            if (btnAddToTrackTable != null && btnAddToTrackTable != undefined)
                btnAddToTrackTable.attr("disabled", 'true');
 
            if (btnConvertToTask != null && btnConvertToTask != undefined)
                btnConvertToTask.attr("disabled", 'true');
        }
 
        function DisablePage() {
            var pageLoadingPanel = $find('<%# RadAjaxLoadingPanel2.ClientID %>');
            pageLoadingPanel.show('tblContainer');
        }
        function RequestStart(sender, args) {
            if (!AjaxIsActive) {
                AjaxIsActive = true;
            }
 
            if (args.get_eventArgument() == "LoadAttachments") {
                currentLoadingPanel = $find("<%# RadAjaxLoadingPanel1.ClientID %>");
                currentUpdatedControl = "<%# pnlAttachments.ClientID %>";
                DisableControls();
                //show the loading panel over the updated control
                currentLoadingPanel.show(currentUpdatedControl);
            }
            else {
                currentLoadingPanel.hide();
            }
        }
        function ResponseEnd(sender, args) {
            AjaxIsActive = false;
            //hide the loading panel and clean up the global variables
            if (args.get_eventArgument() == "LoadAttachments") {
 
                currentLoadingPanel.hide(currentUpdatedControl);
                EnableControls();
            }
        }
    </script>
</asp:Content>

 

18 Answers, 1 is accepted

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0
Marin Bratanov
Telerik team
answered on 23 Jun 2015, 09:57 AM

Hello Omar,

There is nothing obviously wrong with that page. Considering that it is a webresource request that causes the issue, what I can suggest is the following:

Regards,

Marin Bratanov
Telerik
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0
Omar
Top achievements
Rank 1
answered on 24 Jun 2015, 11:08 AM

Dear Marin,

Thanks for your reply, I have investigated all your suggestions and I will reply on each:

  • AppPool has enough recycle time.
  • No I am not using custom scripts through or within the RadScriptManager.
  • Yes we have a proxy server but as I've mentioned before our web site heavily using Radwindows, I have 20 other pages opened in RadWindow and don't have the same issue, only two pages one of them is parent RadWindow and the other is opened as child from the same previous parent.
  • I have tested using the CDNs, and it may solve the issue but I have two questions:
  1. How can I use the CDNs only for this page given that I have only one RadScriptManager in the master page?
  2. I tested enabling the CDNs but is IE it gives me this error HTTPS security is compromised by,  So how can I force using the HTTPS CDNs?
0
Marin Bratanov
Telerik team
answered on 26 Jun 2015, 01:49 PM

Hello Omar,

WebResource URLs are generated by .NET and we cannot know how long their URLs will be. It is possible that these concrete pages have long URLs that proxies trim (we have had reports that some proxies block URLs longer than 2000 symbols).

As for the CDN:

  • You can use FindControl() to reference the script manager in the Page_Load event of the concrete page and set the CDN properties (e.g., this.Master.FindControl("RadScriptManager1") as RadScriptManager)
  • The CDN should automatically use the https protocol if this is how the page is accessed. Can you open a support ticket and send us a small sample that illustrates the issue? It is likely that the unsecure request comes from other elements on the page (e.g., links to GoogleAnalytics or other third party CDNs).
  • you can also consider creating a local custom provider for CDN instead of going to the cloud: http://docs.telerik.com/devtools/aspnet-ajax/controls/scriptmanager/cdn-support/custom-cdn-provider. It may also alleviate the security issue you are seeing.

Regards,

Marin Bratanov
Telerik
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Omar
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answered on 28 Jun 2015, 09:47 AM

Hello Marin,

After some investigations, I found that the RadAsyncUpload control causing the problem, so I have decided to change the control to not depend on WebResource by setting the followgin attributes  EnableEmbeddedScripts="false" RegisterWithScriptManager="false" , then I have included the needed scripts inside the script manager.

 

Then I found this this script couldn't be downloaded  RadAsyncUploadScripts ,

please see the attachment

 

<telerik:RadScriptManager ID="RadScriptManager1" runat="server" AsyncPostBackTimeout="600">
        <Scripts>
            <asp:ScriptReference Path="~/Common/JS/Telerik/Core.js"  />
            <asp:ScriptReference Path="~/Common/JS/Telerik/RadProgressManager.js" />
            <asp:ScriptReference Path="~/Common/JS/Telerik/jQuery.js" />
            <asp:ScriptReference Path="~/Common/JS/Telerik/jQueryPlugins.js" />
            <asp:ScriptReference Path="~/Common/JS/Telerik/RadUpload.js" />
            <asp:ScriptReference Path="~/Common/JS/Telerik/RadAsyncUploadScripts.js" />
            <asp:ScriptReference Path="~/Common/JS/Telerik/PopupScripts.js" />
            <asp:ScriptReference Path="~/Common/JS/Telerik/RadProgressArea.js" />
        </Scripts>
    </telerik:RadScriptManager>

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Ivan Danchev
Telerik team
answered on 01 Jul 2015, 03:50 PM

Hello Omar,

Please try the following order of registering the scripts required by RadAsyncUpload:

<telerik:RadScriptManager ID="RadScriptManager1" runat="server">
    <Scripts>
        <asp:ScriptReference Path="~/Scripts/Common/Core.js" />
        <asp:ScriptReference Path="~/Scripts/Upload/RadProgressManager.js" />
        <asp:ScriptReference Path="~/Scripts/Common/jQuery.js" />
        <asp:ScriptReference Path="~/Scripts/Common/jQueryPlugins.js" />
        <asp:ScriptReference Path="~/Scripts/Upload/RadUpload.js" />
        <asp:ScriptReference Path="~/Scripts/AsyncUpload/RadAsyncUploadScripts.js" />
        <asp:ScriptReference Path="~/Scripts/AsyncUpload/Views/LiteView.js" />
        <asp:ScriptReference Path="~/Scripts/AsyncUpload/Views/ClassicView.js" />
        <asp:ScriptReference Path="~/Scripts/Common/Popup/PopupScripts.js" />
        <asp:ScriptReference Path="~/Scripts/Upload/RadProgressArea.js" />
    </Scripts>
</telerik:RadScriptManager>

We will update accordingly the RadAsyncUpload section in the Disabling Embedded Resources article.

Regards,

Ivan Danchev
Telerik
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Omar
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answered on 09 Aug 2015, 07:41 AM

Hello Ivan,

Sorry for replying after a long vacation , 

I think we have a problem with this file RadAsyncUploadScripts.js over https (or our proxy) ,  

cause there's no problem in case of accessing the file over http using direct server IP

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Ivan Danchev
Telerik team
answered on 12 Aug 2015, 12:32 PM
Hello Omar,

Did you try registering the scripts in the order I posted in my previous reply? If you did and the issue persists, please remove these two properties EnableEmbeddedScripts="false" RegisterWithScriptManager="false", comment out the RadScriptManager scripts collection so that the needed scripts are loaded automatically and if an error is returned attach a screenshot of the browser's developer tools Console pane, which shows the error.

Regards,
Ivan Danchev
Telerik
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Omar
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answered on 07 Sep 2015, 07:18 AM

Dear Ivan,

 I have attached a sample project, the issue still exist (the web page containing radasyncupload control hangs) , I have restricted the issue to just one file could not be downloaded via the browser and always pending until time out response is returned 

/testasyncupload/RadAsyncUploadScripts.js HTTPS GET 408 text/html 322 B 18.90 s <script> 16 0 18907 0 0 68​

 

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Omar
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answered on 07 Sep 2015, 07:26 AM

sorry here are the attachments

<%@ Page Title="Home Page" Language="C#"  AutoEventWireup="true"
    CodeBehind="Default.aspx.cs" Inherits="testradasyncyoload._Default" %>
 
<%@ Register Assembly="Telerik.Web.UI" Namespace="Telerik.Web.UI" TagPrefix="telerik" %>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
 
<head id="Head1" runat="server">
    <title></title>
</head>
<body>
    <form id="form1" runat="server">
    <div>
    <telerik:RadScriptManager ID="RadScriptManager1" runat="server">
        <Scripts>       
            <asp:ScriptReference Path="~/Core.js" />
            <asp:ScriptReference Path="~/RadProgressManager.js" />
            <asp:ScriptReference Path="~/jQuery.js" />
            <asp:ScriptReference Path="~/jQueryPlugins.js" />
            <asp:ScriptReference Path="~/RadUpload.js" />
            <asp:ScriptReference Path="~/RadAsyncUploadScripts.js" />           
            <asp:ScriptReference Path="~/PopupScripts.js" />
            <asp:ScriptReference Path="~/RadProgressArea.js" />           
        </Scripts>
    </telerik:RadScriptManager>
     
     <telerik:RadAsyncUpload ID="RadAsyncUpload1" EnableEmbeddedScripts="false" runat="server" ResolvedRenderMode="Classic">
    </telerik:RadAsyncUpload>
    </div>
    </form>
</body>
</html>

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Ivan Danchev
Telerik team
answered on 09 Sep 2015, 01:54 PM
Hello Omar,

Please find attached a sample website. I deployed it on https and the RadAsyncUpload was working correctly at my side with all the necessary js files loaded. I recorded a short video to demonstrate this. Please make sure you use the same files loading order as in the attached sample.

Regards,
Ivan Danchev
Telerik
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Omar
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answered on 10 Sep 2015, 05:27 AM

Dear Ivan,

 Many thanks for your effort but the issue still exists with me , check the attached file

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Ivan Danchev
Telerik team
answered on 14 Sep 2015, 12:22 PM
Hello Omar,

Try pasting the following url: http://aspnet-scripts.telerikstatic.com/ajaxz/2015.2.623/AsyncUpload/RadAsyncUploadScripts.js in the browser. Does the script file open at your side?

Also please wait for the error code that would be displayed in place of "Pending..." and post it.

Regards,
Ivan Danchev
Telerik
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Omar
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answered on 15 Sep 2015, 07:31 AM

Hello Ivan,

it opens with no issue, and tried the alternative secured url and it also opened with no issue.

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Omar
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answered on 15 Sep 2015, 07:49 AM

Hello Ivan,

To go step forward I've downloaded the new RadAsyncUpload in the previous url and replaced it with the one inside the above sample and it working perfectly but one am trying the control, it uploads the file as expected but there is a bug when trying to remove file 

and here is the exception 

Uncaught TypeError: k._deleteFileInput is not a function

 

one question please, is this file different than the one included with the sample which you have sent before?

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Omar
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answered on 15 Sep 2015, 10:54 AM

Hello Ivan

The last scenario the following code gives me pending message and not downloading the file

 

<Scripts>
                   <asp:ScriptReference Path="~/Scripts/Common/Core.js" />
                   <asp:ScriptReference Path="~/Scripts/Upload/RadProgressManager.js" />
                   <asp:ScriptReference Path="~/Scripts/Common/jQuery.js" />
                   <asp:ScriptReference Path="~/Scripts/Common/jQueryPlugins.js" />
                   <asp:ScriptReference Path="~/Scripts/Upload/RadUpload.js" />
                   <asp:ScriptReference Path="~/Scripts/AsyncUpload/RadAsyncUploadScripts.js" />
                   <asp:ScriptReference Path="~/Scripts/AsyncUpload/Views/LiteView.js" />
                   <asp:ScriptReference Path="~/Scripts/AsyncUpload/Views/ClassicView.js" />
                   <asp:ScriptReference Path="~/Scripts/Common/Popup/PopupScripts.js" />
                   <asp:ScriptReference Path="~/Scripts/Upload/RadProgressArea.js" />
               </Scripts>

 

but this is not (referring to the your servers)

<Scripts>
                   <asp:ScriptReference Path="~/Scripts/Common/Core.js" />
                   <asp:ScriptReference Path="~/Scripts/Upload/RadProgressManager.js" />
                   <asp:ScriptReference Path="~/Scripts/Common/jQuery.js" />
                   <asp:ScriptReference Path="~/Scripts/Common/jQueryPlugins.js" />
                   <asp:ScriptReference Path="~/Scripts/Upload/RadUpload.js" />
                   <asp:ScriptReference Path="http://aspnet-scripts.telerikstatic.com/ajaxz/2015.2.623/AsyncUpload/RadAsyncUploadScripts.jss" />
                   <asp:ScriptReference Path="~/Scripts/AsyncUpload/Views/LiteView.js" />
                   <asp:ScriptReference Path="~/Scripts/AsyncUpload/Views/ClassicView.js" />
                   <asp:ScriptReference Path="~/Scripts/Common/Popup/PopupScripts.js" />
                   <asp:ScriptReference Path="~/Scripts/Upload/RadProgressArea.js" />
               </Scripts>

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Ivan Danchev
Telerik team
answered on 17 Sep 2015, 03:38 PM
Hello Omar,

The Uncaught TypeError you have observed is probably due to loading script files that are from different versions of the controls. This can cause issues as changes in some of the files might depend on changes in others so in order to avoid compatibility issues you should use the script files that come with a particular version of the controls and can be found in the installation path /Scripts folder. You can also access different versions of the scripts by specifying the version in the url, for example:
http://aspnet-scripts.telerikstatic.com/ajaxz/2015.1.401/AsyncUpload/RadAsyncUploadScripts.js
or
http://aspnet-scripts.telerikstatic.com/ajaxz/2015.2.826/AsyncUpload/RadAsyncUploadScripts.js

Regards,
Ivan Danchev
Telerik
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Omar
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answered on 20 Sep 2015, 08:17 AM

Hello Ivan,

 The issue is not the TypeError, our main concern is that this file RadAsyncUploadScripts.js is blocked by a certain mean which I couldn't resolve until now if it was called from our server !!!!

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Ivan Danchev
Telerik team
answered on 23 Sep 2015, 03:20 PM
Hello Omar,

In your penultimate reply you said that you downloaded the js file (http://aspnet-scripts.telerikstatic.com/ajaxz/2015.2.623/AsyncUpload/RadAsyncUploadScripts.js), placed it in the corresponding folder and it was loaded correctly. Is it the same with the 2015.2.826 version?

Regards,
Ivan Danchev
Telerik
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