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RadWindow "moveto" Throwing Invalid Argument In IE 8

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Brixel
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Brixel asked on 06 Sep 2013, 04:05 PM
Hey guys,

Not getting very helpful information from the debugger on this, but we have a situation where one RadWindow  has a button that calls a function that opens another RadWindow and then position it using "moveTo". This works very well in Chrome but in IE 8 it throws the following exception:

Invalid argument.  Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ctl00_radScriptManagerCommon_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3acaf9918e-87b7-4f16-b8e8-f81c9ff8f4ab%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%3aen-US%3a8a277cf4-155d-4ba9-b3c0-d6f62646e5f2%3a16e4e7cd%3af7645509%3a22a6274a%3aed16cbdc%3a24ee1bba%3a19620875%3a874f8ea2%3af46195d3%3acda80b3%3a383e4ce8%3a92fe8ea0%3afa31b949%3a490a9d4e%3abd8f85e4%3ae330518b%3a2003d0b8%3a1e771326%3ac8618e41%3a8e6f0d33%3a7165f74%3aaa288e2d%3a58366029%3ae524c98b, line 6 character 63497

The debugger points to a highlighted piece of code that appears to be deep inside some Microsoft stuff:

a.top=d+"px"

I've done quite a bit of searching but haven't seen anyone with the same problem. I did find a post where someone had a similar error as the one above, but it was with opening a RadWindow. Most of the stuff I've seen have recommend to add a setTimeout, but that hasn't worked.

Any help would be greatly appreciated. Thanks.

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Brixel
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answered on 06 Sep 2013, 05:43 PM
I tested in IE 7, 9 and 10 as well. It works correctly in 9 and 10, but has the same error in IE 7.
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Marin Bratanov
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answered on 09 Sep 2013, 03:10 PM
Hi Brixel,

This is, indeed, a really strange report. I have not seen such issues with the control and at this point I can advise the following:
- try the latest version of the controls to see if this helps
- make sure you pass integers to the moveTo(x, y) method of the popup. The parseInt() function can help for this
- add a check before moving it: if(wndReference.get_popupElement()) wndReference.moveTo(x, y); because it is possible that the method is called too early, before the popup element is created (this happens with JS, when the RadWindow is first shown). If it were a timing issue a timeout would usually resolve it, so you can try higher values like 100 or 200 ms.
- make sure the button does not perform a postback after executing the JS function that opens the next popup, especially if the ContentTemplate of the RadWindow is used.

If neither of these ideas help - sharing some code that can be used to reproduce the problem, along with the version number that you are using will help us investigate this case.

Regards,
Marin Bratanov
Telerik
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Brixel
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answered on 09 Sep 2013, 03:42 PM
Thanks for the reply. We figured out the issue this weekend, in some cases the "Y" parameter wasn't being passed correctly. I guess Chrome and IE 9 and 10 ignored this issue so it appeared to be working on those browsers since we weren't altering that placement.
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Marin Bratanov
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