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Radwindow is not opening in iPhone and iPad

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Babu Raghu
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Babu Raghu asked on 12 Jun 2012, 10:46 AM
Hi Team,
I am using both radwindow version's "1.9.0.0" and "2009.1.527.20". The problem is the radwindow is not opening in iPhone (tested with iOS 4.2) and iPad's.

Below is the code I am using in my page..
in Javascript
            var oManager = GetRadWindowManager();
            var oWnd = oManager.GetWindowByName("RadWindow1");
            oWnd.Show();
            oWnd.SetSize();
            oWnd.SetUrl("pagename.aspx?Total=" + totalBalance + "&Amount=" + amount);
            return false;

and the design is below
    <radW:RadWindowManager Skin="Office2007" ID="RadWindowManager1" runat="server">
        <Windows>
            <radW:RadWindow ID="RadWindow11" NavigateUrl="pagename.aspx" SkinsPath="~/RadControls/Window/Skins"
                Width="320px" Height="300px" Left="700px" Top="200px" Modal="false" Behavior="move,Resize" />
        </Windows>
    </radW:RadWindowManager>

Please let me know how can I fix this...
Thanks in advance.

Regards,
Babu R

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Marin Bratanov
Telerik team
answered on 13 Jun 2012, 12:56 PM
Hi Babu,

The version you are using is very old and has been released before these devices were available, so it is natural that there would be some problems between them. With newer versions we have taken care of a lot of bugs the iOS constantly introduces and the current version (Q2 2012) works well under iPad and iPhone. With Q2 2012 we also began the MetroTouch initiative which is a skin that is designed for touch devices. Please also keep in mind that the .NET 2.0 and the "Classic" version of the RadControls for ASP suite are no longer supported. More information on the matter is available in this blog post and this page.

All that being said - the best course of action is to upgrade to the latest version - currently Q2 2012 (2012.2.607).


Kind regards,
Marin Bratanov
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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Babu Raghu
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Marin Bratanov
Telerik team
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