Radwindow is not opening in iPhone and iPad

2 posts, 0 answers
  1. Babu Raghu
    Babu Raghu avatar
    13 posts
    Member since:
    Mar 2010

    Posted 12 Jun 2012 Link to this post

    Hi Team,
    I am using both radwindow version's "1.9.0.0" and "2009.1.527.20". The problem is the radwindow is not opening in iPhone (tested with iOS 4.2) and iPad's.

    Below is the code I am using in my page..
    in Javascript
                var oManager = GetRadWindowManager();
                var oWnd = oManager.GetWindowByName("RadWindow1");
                oWnd.Show();
                oWnd.SetSize();
                oWnd.SetUrl("pagename.aspx?Total=" + totalBalance + "&Amount=" + amount);
                return false;

    and the design is below
        <radW:RadWindowManager Skin="Office2007" ID="RadWindowManager1" runat="server">
            <Windows>
                <radW:RadWindow ID="RadWindow11" NavigateUrl="pagename.aspx" SkinsPath="~/RadControls/Window/Skins"
                    Width="320px" Height="300px" Left="700px" Top="200px" Modal="false" Behavior="move,Resize" />
            </Windows>
        </radW:RadWindowManager>

    Please let me know how can I fix this...
    Thanks in advance.

    Regards,
    Babu R
  2. Marin Bratanov
    Admin
    Marin Bratanov avatar
    5704 posts

    Posted 13 Jun 2012 Link to this post

    Hi Babu,

    The version you are using is very old and has been released before these devices were available, so it is natural that there would be some problems between them. With newer versions we have taken care of a lot of bugs the iOS constantly introduces and the current version (Q2 2012) works well under iPad and iPhone. With Q2 2012 we also began the MetroTouch initiative which is a skin that is designed for touch devices. Please also keep in mind that the .NET 2.0 and the "Classic" version of the RadControls for ASP suite are no longer supported. More information on the matter is available in this blog post and this page.

    All that being said - the best course of action is to upgrade to the latest version - currently Q2 2012 (2012.2.607).


    Kind regards,
    Marin Bratanov
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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