Radwindow displayed distorted

[Ravi Keshwani]

Hi there,

 I have a page which has a tabstrip. I dynamically add a usercontrol to a pageview. The usercontrol added dynamically has a button which opens a page in a radwindow. I follow the below syntax for opening a radwindow from client side.

var oWnd = radopen("page.aspx", "Page");

The radwindow is displayed distorted. Screenshot attached.

[Georgi Tunev]

Hi Ravi,

As I can see from the attached screenshot, the issue with RadWindow might be caused by some global CSS styles that are inherited by RadWindow - table cell paddings, list-item margins and paddings, etc. Try to exclude your styles from the page and observe the result. If the exclusion fixes the issue, apply your css settings not globally (i.e. to elements - table, tr, td, ul, li, etc) but use class names in order to avoid unwanted inheritance.


Best wishes,
Georgi Tunev
the Telerik team

Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.

[Ravi Keshwani]

Hello Georgi ,

 I have removed all the css files that were included in masterpage, the page/UserControl  which opens this radwindow. But the result is same. We are into absorbing telerik into our project as soon as possible. Please help to fix the issue.

 

[Georgi Tunev]

Hello Ravi,

To be able to help, I need to examine the problem more closely. Please open a support ticket and either provide a small sample application where the problem can be reproduced or a live Url that points to a page where I can observe that behavior.


Greetings,
Georgi Tunev
the Telerik team

Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.

[Ravi Keshwani]

Hello Georgi,

     I am amazed that this works fine in firefox and safari Issue only is in IE8. Are you clicked with something after this information ? I will avail you the sample having this issue shortly.

[Daniel Tharp]

was this issue ever solved because I am experiencing the same issue in IE. The windows work fine in Chrome, Safari and FireFox but in IE its totally messed up. Any help on this topic would be greatly appreciated.

thanks,

Chad

[Georgi Tunev]

Hello Chad,

This problem most surely related to custom CSS with global selectors (e.g. for TD / TR / UL / LI) elements that interfere with RadWindow's skins. This is a common issue when global selectors are used along with third-party controls that use CSS skinning.
Please check your CSS and if you cannot locate the reason for the problem, open a support ticket and send me either a sample project where the problem can be reproduced or a live Url so I can check it. Once I have a better view over your setup, I'll get back to you with a solution right away.


All the best,
Georgi Tunev
the Telerik team