RadWindow closes very slow

4 posts, 0 answers
  1. Adrian
    Adrian avatar
    12 posts
    Member since:
    Jan 2009

    Posted 10 Apr 2009 Link to this post


    I have a problem when closing a rad window. It takes around 1-2s for the close button to get focus when i hover it, and another 1-2s to close the window. So if i click on th e close button, it takes almost 4s for the window to dissapear.

    This is the code calling the window :
     <telerik:RadWindowManager ID="RadWindowManager1" runat="server"
                        title="Order History" 
                        behaviors="Close" Modal="true"
            <script type="text/javascript"
                function ShowOhWindow(navigateUrl) {
                    var radWnd = radopen(navigateUrl, "RadWndOH");

    In the page that i'm loading inside the radwindow i have a telerik splitter with 2 panes. In the left pane i have a telerik panel menu and in the right one 2 grids.
    And also, when the close button finally gets focus, the grid headers width are being modified for a split second, all except the first row. They shift 5-10px to the left, and then they go back to their initial position. Every time i move the mouse over the close button. Or maybe this is an issue for the grid forum? But it only happens within a rad window.

    This is the code for the grid (the grid is placed inside a rad panel):

    1 <telerik:RadGrid ID="gridSearchResOrders" runat="server" AutoGenerateColumns="False" BorderStyle="None" 
    2                                                         BorderWidth="0px" EnableAJAX="true" GridLines="None" AllowSorting="true" Height="100%" 
    3                                                         HorizontalAlign="Center" OnNeedDataSource="gridSearchResOrders_NeedDataSource" OnItemCreated="gridSearchResOrders_ItemCreated" 
    4                                                         AllowPaging="True"
    5                                                         <PagerStyle AlwaysVisible="True" Mode="NextPrevAndNumeric" /> 
    6                                                         <MasterTableView DataKeyNames="D_Order_ID" HeaderStyle-Wrap="false" ItemStyle-Wrap="false" 
    7                                                            NoMasterRecordsText="No orders to display." 
    8                                                             ShowFooter="True" TableLayout="Fixed"
    9                                                             <DetailTables> 
    10                                                                 <telerik:GridTableView runat="server" DataKeyNames="D_Order_Line_ID" NoDetailRecordsText="No order lines to display." 
    11                                                                     PagerStyle-AlwaysVisible="false" ShowFooter="True" Width="100%"
    12                                                                     <ParentTableRelation> 
    13                                                                         <telerik:GridRelationFields DetailKeyField="Order_Link" MasterKeyField="D_Order_ID" /> 
    14                                                                     </ParentTableRelation> 
    15                                                                     <Columns> 
    16                                                                         <telerik:GridBoundColumn DataField="D_Order_Line_ID" HeaderText="orderLineId" SortExpression="D_Order_Line_ID" 
    17                                                                             UniqueName="D_Order_Line_ID" Visible="False" /> 
    18                                                                         <telerik:GridBoundColumn Aggregate="Count" DataField="Name_On_Card" FooterText="Total no of order lines : " 
    19                                                                             HeaderStyle-Width="40%" HeaderStyle-Wrap="false" HeaderText="Name" SortExpression="First_Name" 
    20                                                                             UniqueName="First_Name"
    21                                                                         </telerik:GridBoundColumn> 
    22                                                                         <telerik:GridBoundColumn DataField="Printer_Name" HeaderStyle-Width="20%" HeaderStyle-Wrap="false" 
    23                                                                             HeaderText="Printer name" SortExpression="Printer_Name" UniqueName="Printer_Name"
    24                                                                         </telerik:GridBoundColumn> 
    25                                                                         <telerik:GridBoundColumn DataField="StatusName" HeaderStyle-Width="20%" HeaderStyle-Wrap="false" 
    26                                                                             HeaderText="Status" SortExpression="StatusName" UniqueName="StatusName"
    27                                                                         </telerik:GridBoundColumn> 
    28                                                                         <telerik:GridBoundColumn DataField="StatusChangeDate" HeaderStyle-Width="20%" HeaderStyle-Wrap="false" 
    29                                                                             HeaderText="Status changed date" SortExpression="StatusChangeDate" UniqueName="StatusChangeDate"
    30                                                                         </telerik:GridBoundColumn> 
    31                                                                     </Columns> 
    32                                                                     <NestedViewTemplate> 
    33                 .....                                                                                                        </NestedViewTemplate> 
    34                                                                 </telerik:GridTableView> 
    35                                                             </DetailTables> 
    36                                                             <ExpandCollapseColumn Visible="True"
    37                                                                 <HeaderStyle Width="30px" Wrap="True" BorderStyle="None"/> 
    38                                                             </ExpandCollapseColumn> 
    39                                                             <Columns> 
    40                                                                 <telerik:GridBoundColumn DataField="D_Order_ID" Display="False" HeaderText="D_Order_ID" 
    41                                                                     UniqueName="D_Order_ID"
    42                                                                 </telerik:GridBoundColumn> 
    43                                                                 <telerik:GridBoundColumn DataField="Purchase_Nr" HeaderText="Purchase Nr" SortExpression="Purchase_Nr" 
    44                                                                     HeaderStyle-Wrap="false" HeaderStyle-Font-Bold="true" UniqueName="cPurchase_Nr"
    45                                                                 </telerik:GridBoundColumn> 
    46                                                                 <telerik:GridBoundColumn DataField="syscreatedate" HeaderText="Created date" SortExpression="syscreatedate" 
    47                                                                     HeaderStyle-Wrap="false" HeaderStyle-Font-Bold="true" UniqueName="cSyscreatedate"
    48                                                                 </telerik:GridBoundColumn> 
    49                                                                 <telerik:GridBoundColumn DataField="YourOrderReference" HeaderText="Your Order Reference" 
    50                                                                     HeaderStyle-Wrap="false" HeaderStyle-Font-Bold="true" SortExpression="YourOrderReference" 
    51                                                                     UniqueName="cYourOrderReference"
    52                                                                 </telerik:GridBoundColumn> 
    53                                                             </Columns> 
    54                                                             <ItemStyle Wrap="False" /> 
    55                                                             <AlternatingItemStyle Wrap="false" /> 
    56                                                             <HeaderStyle Wrap="False" /> 
    57                                                         </MasterTableView> 
    58                                                         <ClientSettings> 
    59                                                             <Scrolling AllowScroll="True" UseStaticHeaders="True" /> 
    60                                                         </ClientSettings> 
    61                                                         <FilterMenu EnableTheming="True"
    62                                                             <CollapseAnimation Duration="200" Type="OutQuint" /> 
    63                                                         </FilterMenu> 
    64                                                     </telerik:RadGrid> 

    What could be the cause for this? 
    I'm using the Q1 2009 version of telerik components.

  2. Fiko
    Fiko avatar
    1406 posts

    Posted 10 Apr 2009 Link to this post

    Hi Adrian,

    Your scenario is little bit complex and the provided information is not enough for us to locate the exact reason for this behavior. Could you please open a new support ticket and send us a runnable project where we can observe this behavior? We will check it and do our best to provide a solution.

    the Telerik team

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  3. Kenneth Mazur
    Kenneth Mazur avatar
    18 posts
    Member since:
    Jul 2008

    Posted 06 Oct 2009 Link to this post

    Could you post the resolution of the ticket that got open for this issue.
  4. Georgi Tunev
    Georgi Tunev avatar
    7207 posts

    Posted 08 Oct 2009 Link to this post

    Hi Kenneth,

    Adrian didn't send us a project, so this ticket was closed. If you have such project that reproduces the problem that you experience, please send it to us and we will check it.

    Sincerely yours,
    Georgi Tunev
    the Telerik team

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