RadWindow appears inactive when opened

2 posts, 0 answers
  1. Tom
    Tom avatar
    4 posts
    Member since:
    Jun 2010

    Posted 10 Aug 2010 Link to this post

    I have an instance of the radwindowmanager on a master page and use the following code in the content pages to open various windows

    var wnd = window.radopen(path, null);
    wnd.setSize(w, h);

    In IE8, this works fine and the modal windows shows with the gray background as seen in screenshot1IE.png. when I execute the same code in firefox/safari, I get screenshot2FF.png

    Any help is greatly appreciated.

  2. Georgi Tunev
    Georgi Tunev avatar
    7207 posts

    Posted 11 Aug 2010 Link to this post

    Hi Tom,

    This could happen if you are using a specific internal build (such problem was reported with internal build 2010.2 722). If this is the case, please use the latest internal build or the official Q2 2010 one.
    If this doesn't help, it will be best to open a support ticket and send us a sample project that we could examine.

    Sincerely yours,
    Georgi Tunev
    the Telerik team
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