RadWindow - Not reflecting size and other properties set on server side

[Vandana]

Hi,

We are using RadWindow as modals in our appliction. We have overload RadWindow in a custom control and then use that control thoughout our application. So it worked fantastic but recently something went wrong. All the modals are opening as a tiny modal and have url in status bar and other button in titlebar. which we didn't have initially. So the modal is not applying any properties we have set on server side. It looks like it is creating modal with default settings.

 

Here is our code for overload:

 public class ECxModalWindow : RadWindow
    {
        protected override void OnInit(EventArgs e)
        {
            ReloadOnShow = true;
            ShowContentDuringLoad = false;
            VisibleStatusbar = false;
            Title = "";
            Behaviors = WindowBehaviors.Close | WindowBehaviors.Move;
            AutoSize = false;
            Modal = true;
            OnClientShow = "InitWindow";
            CenterIfModal = true;
            if (Width.IsEmpty)
            {
                Width = new Unit(650, UnitType.Pixel);
            }
            if (Height.IsEmpty)
            {
                Height = new Unit(300, UnitType.Pixel);
            }
            base.OnInit(e);
        }

 

Here is the code we use for opening modal:

function ShowModal(sender, args, modalName) {
    var url;
    if (typeof(args.get_commandArgument) != "undefined") {
        url = args.get_commandArgument();
        modalName = args.get_commandName();
    } else {
        url = args;
    }
    AdjustContentPosition();
    window.radopen(url, modalName);
 //   var oWnd = window.radopen(url,modaln); 
    if (typeof(args.set_cancel) != "undefined") {
        args.set_cancel(true);
    } else {
        return false;
    }
}

HEre is how I declare it:

 <telerik:RadWindowManager ID="windowManager" runat="server" VisibleStatusbar="false">
            <Windows>
                <econometrix:ECxModalWindow ID="NotifyModal" runat="server" Height="480px" Width="440px">
                </econometrix:ECxModalWindow>

 

Please let me know what can be done to fix this issue.

 

Thanks,

Vandana

[Rumen]

Hi Vandana,

Can you please shed more light on what has changed and thus led to the problem? For example have you updated the version of Telerik.Web.UI.dll or the browser?

On a side note please be aware that creating custom controls/classes is not supported even if they are inherited from Telerik controls directly. We recommend implementing UserControls  where the core functionality of the Telerik controls stays untouched and not customized.

Best Regards,
Rumen
Progress Telerik

[Vandana]

Hi,

Thanks for the response.We updated telerik version from 2017.1.228 to 2019.2.514. However we resolved this issue by finding the right window through right window manager. The two window managers we had on the page was creating this issue. 

 

We will keep in mind about using usercontrols instead of inherited controls.

 

Thanks,

Vandana

 

[Rumen]

Happy New Year, Vandana!

Thank you for the shared information!

I am glad that you've found out how to resolve the issue!

Please keep up the good work and let us know in case of new trouble with the AJAX controls!

Best Regards,
Rumen
Progress Telerik