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RadUpload works, but "RadUpload Ajax callback error" is returned later

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Upload (Obsolete)
This is a migrated thread and some comments may be shown as answers.
Michael Gois
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Michael Gois asked on 29 Jul 2011, 08:03 AM
Hi
I have a page which has a UserControl, and within the Usercontrol I have a RadUpload with a RadUploadProgressHandler control. I can upload files without any problems, and the progress handler displays as it should. However, after uploading a file, if I wait a few minutes and then make another ajax callback on the page with a different control, I get the error "RadUpload Ajax callback error. Source url returned error:12029 .. Unknown... Did you register the RadUploadProgressHandler in web.config?"  . Which is a bit strange because I have already done the file uploading and the action which triggers this error message has nothing to do with file uploading!

I am using version Q2 2010.

Any help would be appreciated

Thanks

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Genady Sergeev
Telerik team
answered on 03 Aug 2011, 01:18 PM
Hi Michael Gois,

This looks like a bug in RadProgressManager. Fortunately, I believe that there is a workaround, please try the following:

1) navigate to your web.config
2) find the app settigs section
3) add the following setting:

<add key="AllowCustomProgress" value="false" />

Does the issue persist?

All the best,
Genady Sergeev
the Telerik team

Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

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Rishi
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answered on 14 Mar 2012, 03:34 PM
Even after adding that line in web.config. Issue with rad upload is still there. Why can't you guys test your products first before launching them. It is so frustrating that after spending so much of money in buying telerik products that we have to go through this aggravation
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Genady Sergeev
Telerik team
answered on 15 Mar 2012, 01:41 PM
Hi Rishi,

All controls go trough extensive QA testing before every release. We have long ago addressed that issue, the most likely reason you are seeing this error is miss configured progress handler in the web.config.

You can find more information on properly register the upload module and handler here.

If there are of no help, please open a support ticket and elaborate on the exact problem that you are experiencing and your use case scenario. This will help us to assist you better with the problem.

Kind regards,
Genady Sergeev
the Telerik team
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Upload (Obsolete)
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Michael Gois
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Genady Sergeev
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Rishi
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